WITS 3 Contact Information

WITS 3 Contact Us

CSC:	1-800-381-3444
Civilian Customers	Option 2 (Provisioning, Maintenance/Troubles, and General Information)
DoD Customers	Option 3 (Orders, Maintenance/Troubles, and General Information)
Wireless Support	Option 4
Bill Group	Option 5
Service@once Access Help Desk	Option 6
Treasury Customers	202-927-9000

Escalation:
Trouble Reporting & Escalation

Email:
General	[email protected]
Civilian Customers	[email protected]
DoD Customers	[email protected]
Service@once Access Applications	[email protected]

Faxes:
Civilian Customers	301-282-1910
DoD Customers	301-282-1911
Service@once Access Applications	1-888-847-6213; 301-282-1660 (local)
Service@once Training Applications	1-888-847-6213

Address:
13100 Columbia Pike Silver Spring, MD 20904 Get directions

Program Management:
Program Manager - [email protected]
Contract Management - [email protected]
Marketing - [email protected]
Engineering - [email protected]
Partnering - [email protected]
Web Site - [email protected]
Customer Service:
Trouble Reporting & Escalation
Customer Service Center Manager - [email protected]
Customer Service Center Supervisor - [email protected]
Quality Assurance - [email protected]
Fort Belvoir - [email protected]
GAO TSOC - [email protected]
Pentagon NCR - [email protected]
Billing:
Billing -[email protected]
Billing and Provisioning -[email protected]
Operations:
Maintenance - [email protected]
Operations and Maintenance Manager - [email protected]
Security:
Security Manager - [email protected]
National Security and Emergency Preparedness - [email protected]

Customer Relations Management Center