CSC
| CSC: | 1-800-381-3444 |
| Civilian Customers | Option 2 (Provisioning, Maintenance/Troubles, and General Information) |
| DoD Customers | Option 3 (Orders, Maintenance/Troubles, and General Information) |
| Wireless Support | Option 4 |
| Bill Group | Option 5 |
| Service@once Access Help Desk | Option 6 |
| Treasury Customers | 202-927-9000 |
| Escalation: | |
| Trouble Reporting & Escalation | |
| Email: | |
| General | wits.3.csc@verizon.com |
| Civilian Customers | witscivilian@verizon.com |
| DoD Customers | witsmilitary@verizon.com |
| Service@once Access Applications | serviceatoncesupport@verizon.com |
| Faxes: | |
| Civilian Customers | 301-282-1910 |
| DoD Customers | 301-282-1911 |
| Service@once Access Applications | 1-888-847-6213; 301-282-1660 (local) |
| Service@once Training Applications | 1-888-847-6213 |
| Address: | |
| 13100 Columbia Pike Silver Spring, MD 20904 Get directions |
|
Verizon
Program Management:
Program Manager - WITS.3.Program.Manager@verizon.com
Contract Management - WITS.3.Contract.Management@verizon.com
Marketing - WITS.3.Marketing@verizon.com
Engineering - WITS.3.Engineering@verizon.com
Partnering - WITS.3.Partnering@verizon.com
Web Site - WITS.3.Web@verizon.com
Customer Service:
Trouble Reporting & Escalation
Customer Service Center Manager - WITS.3.Customer.Service@verizon.com
Customer Service Center Supervisor - WITS.3.Customer.Service@verizon.com
Quality Assurance - WITS.3.Quality.Assurance@verizon.com
Fort Belvoir - WITS.3.Fort.Belvoir@verizon.com
GAO TSOC - WITS.3.GAO.TSOC@verizon.com
Pentagon NCR - WITS.3.PENNCR@verizon.com
Billing:
Billing -WITS.3.Billing@verizon.com
Billing and Provisioning -WITS.3.Provisioning@verizon.com
Operations:
Maintenance - WITS.3.Maintenance@verizon.com
Operations and Maintenance Manager - WITS.3.Operations-Maintenance@verizon.com
Security:
Security Manager - WITS.3.Security.Manager@verizon.com
National Security and Emergency Preparedness - WITS.3.NSEP@verizon.com
CRMC:
FAX:
Location:
Web Site:
Inquires:
GSA Customer Support:
202-708-7700
202-708-0034
7th and D Streets SW
GSA National Capital Region
CRMC:
FAX:
Location:
Web Site:
Inquires:
GSA Customer Support:
202-708-7700
202-708-0034
7th and D Streets SW
GSA National Capital Region
Phone:
Email:
WITS 3 resources
- WITS 3 Customer Service Center
- 1-800-381-3444
- Service@once Portal
- Access Pricing Tool