WITS 3 Contact Us

CSC    Verizon    GSA    DoD

CSC

CSC: 1-800-381-3444
Civilian Customers Option 2    (Provisioning, Maintenance/Troubles, and General Information)
DoD Customers Option 3    (Orders, Maintenance/Troubles, and General Information)
Wireless Support Option 4
Bill Group Option 5
Service@once Access Help Desk Option 6
Treasury Customers 202-927-9000
   
Escalation:  
Trouble Reporting & Escalation  
   
Email:  
General [email protected]
Civilian Customers [email protected]
DoD Customers [email protected]
Service@once Access Applications [email protected]
   
Faxes:  
Civilian Customers 301-282-1910
DoD Customers 301-282-1911
Service@once Access Applications 1-888-847-6213; 301-282-1660 (local)
Service@once Training Applications 1-888-847-6213
   
Address:  
13100 Columbia Pike
Silver Spring, MD 20904
Get directions
 
 

Verizon

Program Management: 
Program Manager - [email protected]
Contract Management - [email protected] 
Marketing - [email protected] 
Engineering - [email protected]
Partnering - [email protected]
Web Site - [email protected]

Customer Service: 
Trouble Reporting & Escalation 
Customer Service Center Manager - [email protected] 
Customer Service Center Supervisor - [email protected] 
Quality Assurance - [email protected]
Fort Belvoir - [email protected]
GAO TSOC - [email protected]
Pentagon NCR - [email protected]

Billing: 
Billing -[email protected]
Billing and Provisioning -[email protected] 

Operations: 
Maintenance - [email protected] 
Operations and Maintenance Manager - [email protected] 

Security:
Security Manager - [email protected] 
National Security and Emergency Preparedness - [email protected] 

GSA

Customer Relations Management Center

CRMC:

FAX:

Location:

Web Site:

Inquires:

GSA Customer Support:

202-708-7700

202-708-0034

7th and D Streets SW

GSA National Capital Region

[email protected]

Contact info

CRMC:

FAX:

Location:

Web Site:

Inquires:

GSA Customer Support:

202-708-7700

202-708-0034

7th and D Streets SW

GSA National Capital Region

[email protected]

Contact info

DoD

Joint Service Provider Service Desk

Phone:

Email:

703-571-4482

[email protected]

Fort Belvoir

Business Office: 703-805-1130

DoD Unique Requirements

Fort Belvoir Contact List