Overview
State agencies, cities, counties, public school districts, and universities can acquire hardware, software, and other Information Technology products and services easily and quickly through the Texas Department of Information Resources (DIR).
Voice and Data contracts
Contract information
- Contract Number: DIR-TELE-CTSA-015
- Contract Term End Date: February 2, 2026
- Contract Exp Date: February 2, 2030
Visit contract site for DIR-TELE-CTSA-015
Contract
Download the DIR-TELE-CTSA-015 contract.
Pricing
Voice Services
- VoIP/SIP
- IP Toll Free (IP Contact Center)
- DDoS Shield (available with IP Contact Center)
- Virtual Network Services (VNS) Session Border Controller as a Service (SBCaaS)
- Webex Calling (Verizon Plan)
- Virtual Contact Center
- Unified Customer Experience (Digital CX)
Data Services
- Dedicated Internet
- Private IP/MPLS
- VSAT (Private IP Satellite)
- Dedicated E-Line
- Switched E-Line
- WAVE Services
- Virtual Network Services (VNS), which include:
- SD-WAN (VIPTELA)
- Wide Area Network (WAN Optimization) Riverbed
Instructions for obtaining quotes and placing purchase orders
For Contract DIR-TELE-CTSA-015 quotes, Customer can contact Verizon via email at: [email protected].
For Data Services:
- When Customer is ready to place an order, Customer will contact DIR Telecommunications at 1-877-472-4848, option 4 or send an email to the [email protected].
- DIR will then place the order with the Vendor. DIR will invoice the Customer and will pay the Vendor.
For Voice Services:
- When Customer is ready to place an order, Customer will generate a purchase order, made payable to Verizon Business Network Services, LLC. PO must reference Contract Number DIR-TELE-CTSA-015 and be emailed to the Sales Account Team or [email protected].
Contract information
- Contract Number: DIR-CPO-4801
- Contract Term End Date: June 3, 2024
- Contract Exp Date: June 3, 2027
Visit contract site for DIR-CPO-4801
Cooperative contracts
Learn about the DIR Co-Op Contract Program
Contract
Download the DIR-CPO-4801 contract
View additional contract documents:
- Appendix A - Terms and Conditions
- Appendix B - HUB Subcontracting Plan
- Appendix D - Service Agreement
- RFO DIR-CPO-TMP-551
Pricing
Please see the Sample Service Agreement
For Contract DIR-CPO-4801 quotes and orders, customers can contact:
Tory Anderson
940-257-7318
[email protected]
For Product Warranty and Return Info, please contact:
Lori Molina
[email protected].
The service and product warranty policy is 12 months and begins upon acceptance as defined in the individual customer service agreements.
Contract information
- Contract Number: DIR-CPO-4889
- Contract Term End Date: April 11, 2025
- Contract Exp Date: April 11, 2028
Visit contract site for DIR-CPO-4889
Cooperative contracts
Learn about the DIR Co-Op Contract Program
Contract
Download the DIR-CPO-4889 contract
View additional contract documents:
- Appendix A - Terms and Conditions
- Appendix B - HUB Subcontracting Plan
- Appendix D - Customer Service Agreement
- Appendix E - Services Description and Engagement Letter Template
Pricing
Rapid Response Retainer
Rapid Response Retainer Cyber Incident Capability Assessment
- Executive Breach Simulation
- Cybersecurity First Responder’s Training
- Incident Response Plan Assessment
- Network Health Check
Rapid Response Retainer Security Technical Advisory Options
- Governance, Risk and Compliance
- Payment Card Industry
- Threat and Vulnerability Management
- Risk Services
Rapid Response Retainer Optional Add-Ons
- Network Telemetry Analysis
- Dark Web Hunting
- Endpoint Telemetry Analysis
- Backbone NetFlow Collection
Please see the Sample Service Agreement
For Contract DIR-CPO-4889 quotes and orders, customers can contact:
Tory Anderson
940-257-7318
[email protected]
For Product Warranty and Return Info, please contact:
Lori Molina
[email protected].
The service and product warranty policy is 12 months and begins upon acceptance as defined in the individual customer service agreements.
Wireless contracts
Contract # DIR-TELE-CTSA-003
Contract information
- Contract Number: DIR-TELE-CTSA-003
- Contract Term End Date: 11/05/25
Visit the contract site for DIR-TELE-CTSA-003
Contract is provided through the Telecom Contract Program.
Enhanced pricing options now available
Select standard pricing for more details.
Services Terms and Conditions
Wireless Voice and Data Products & Services
- Smartphones
- Cell phones
- Mobile Hotspots
- Webcasting
All of these devices are equipped to operate on the Verizon Wireless 4G LTE network that continues to be recognized as the best, most-reliable wireless network in the USA.
Emerging Technologies support
Our wireless network can also support many emerging technologies that provide tremendous benefits to our government customers and their employees including:
- Business continuity
- Employee safety
- Video surveillance
- Telematics
- Process/workforce automation
Instructions for quotes:
To obtain a quote please submit an email to State of Texas Quotes.
Within the email please provide the following information:
Subject Line
- Quote Request - Agency Name
Email Body
- Agency Name
- Point of Contact
- Phone Number
- Email Address
- Equipment Type
- Rate Plans
- Accessories
- Features
- Upgrade or New Line of service
- The quantity of lines requested
Contract Admin reviews quote request and generates the quote. Sales Rep will contact the agency and deliver the quote.
How to place POs:
Submit an email requesting a quote to State of Texas Quotes per the guidelines stated above.
A Verizon Wireless Government Sales Representative will contact the client and obtain the required forms along with the PO so that an order can be placed.
The required forms to be completed are:
- State of Texas Account Profile Document
- Tax Exempt Certificate
- Signed Purchase Order or Texas Agency Agreement—PO must include the statement, "Purchases in accordance with State of Texas DIR Contract No. DIR-TELE-CTSA-003"
Order fulfillers: Verizon Wireless Business Support Team
Verizon Wireless is not an equipment manufacturer and does not provide product warranties. Many of the products we sell include the manufacturer’s standard warranties.
For more information on those warranties, please contact the equipment manufacturer, your local account manager or the Verizon Wireless contact for the State of Texas contract.
Voice and Data contacts
For product and pricing info:
1-855-343-7283
Request a call from a specialist
Wireless contacts
Government Customer Service:
1-800-922-0204
Email us for dispute resolutions
Contract Program Manager:
[email protected]
949-246-0236