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# Texas State contracts
[photo: Daniel Mayer](https://commons.wikimedia.org/wiki/Category:CC-BY-SA-3.0-migrated)
- [Overview](https://www.verizon.com#overview)
- [Voice and Data contracts](https://www.verizon.com#voice-and-data-contracts)
- [Wireless contracts](https://www.verizon.com#wireless-contracts)
- [Contact us](https://www.verizon.com#contact-us)
[](https://www.verizon.com)
## Overview
State agencies, cities, counties, public school districts, and universities can acquire hardware, software, and other Information Technology products and services easily and quickly through the Texas Department of Information Resources (DIR).
[](https://www.verizon.com)
## Voice and Data contracts
[](https://www.verizon.com)
### Contract # DIR-TELE-CTSA-015
#### Contract details
[](https://www.verizon.com)
__Contract information__
- Contract Number: DIR-TELE-CTSA-015
- Contract Term End Date: February 2, 2026
- Contract Exp Date: February 2, 2030
[Visit contract site for DIR-TELE-CTSA-015](https://dir.texas.gov/contracts/dir-tele-ctsa-015)
__Contract__
[Download the DIR-TELE-CTSA-015 contract.](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-tele-ctsa-015/dir-tele-ctsa-015-verizon-business-network-services-llc-contract.pdf)
__Pricing__
[View pricing for DIR-TELE-CTSA-015](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-tele-ctsa-015/dir-tele-ctsa-015-verizon-pricing-b-2.pdf)
#### Service Level Agreements
[](https://www.verizon.com)
[__See SLAs for DIR-TELE-CTSA-015__](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-tele-ctsa-015/dir-tele-ctsa-015-d6-verizon-sla.pdf)
#### Available services
[](https://www.verizon.com)
__Voice Services__
- VoIP/SIP
- IP Toll Free (IP Contact Center)
- DDoS Shield (available with IP Contact Center)
- Virtual Network Services (VNS) Session Border Controller as a Service (SBCaaS)
- Webex Calling (Verizon Plan)
- Virtual Contact Center
- Unified Customer Experience (Digital CX)
__Data Services__
- Dedicated Internet
- Private IP/MPLS
- VSAT (Private IP Satellite)
- Dedicated E-Line
- Switched E-Line
- WAVE Services
- Virtual Network Services (VNS), which include:
- SD-WAN (VIPTELA)
- Wide Area Network (WAN Optimization) Riverbed
#### Instructions for Quotes and Purchase Orders
[](https://www.verizon.com)
__Instructions for obtaining quotes and placing purchase orders__
For Contract DIR-TELE-CTSA-015 quotes, Customer can contact Verizon via email at: [SOTX-TEXAN-SUPPORT@verizon.com](mailto:SOTX-TEXAN-SUPPORT@verizon.com).
__For Data Services:__
- When Customer is ready to place an order, Customer will contact DIR Telecommunications at 1-877-472-4848, option 4 or send an email to the [telecom.solutions@dir.texas.gov](mailto:telecom.solutions@dir.texas.gov).
- DIR will then place the order with the Vendor. DIR will invoice the Customer and will pay the Vendor.
__For Voice Services:__
- When Customer is ready to place an order, Customer will generate a purchase order, made payable to Verizon Business Network Services, LLC. PO must reference Contract Number DIR-TELE-CTSA-015 and be emailed to the Sales Account Team or [SOTX-TEXAN-SUPPORT@verizon.com](mailto:SOTX-TEXAN-SUPPORT@verizon.com).
[](https://www.verizon.com)
### Contract # DIR-CPO-4801
[Learn more](https://www.verizon.com/business/solutions/public-sector/state-local-government/contracts/texas/dir-cpo-4801/)
[](https://www.verizon.com)
### Contract # DIR-CPO-4889
[Learn more](https://www.verizon.com/business/solutions/public-sector/state-local-government/contracts/texas/dir-cpo-4889/)
[](https://www.verizon.com)
## Wireless contracts
### Contract # DIR-TELE-CTSA-003
#### Contract details
[](https://www.verizon.com)
### Contract information
- Contract Number: DIR-TELE-CTSA-003
- Contract Term End Date: 11/05/27
[Visit the contract site for DIR-TELE-CTSA-003](https://dir.texas.gov/contracts/dir-tele-ctsa-003)
Contract is provided through the [Telecom Contract Program](https://dir.texas.gov/communications-technology-services).
__Enhanced pricing options now available__
Select [standard pricing](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-tele-ctsa-003/dir-tele-ctsa-003-pricing.pdf) for more details.
__Services Terms and Conditions__
[Verizon Mobile for Microsoft Teams](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-tele-ctsa-003/verizon-mobile-microsoft-teams.pdf)
[Verizon One Talk](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-tele-ctsa-003/verizon-one-talk-terms.pdf)
[Verizon Mobile Device Management](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-tele-ctsa-003/verizon-mobile-device-management-terms.pdf)
[3rd Eye Technologies](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-tele-ctsa-003/verizon-third-eye-technologies.pdf)
#### Available services
[](https://www.verizon.com)
__Wireless Voice and Data Products & Services__
- Smartphones
- Cell phones
- Mobile Hotspots
- Webcasting
All of these devices are equipped to operate on the Verizon Wireless 4G LTE network that continues to be recognized as the best, most-reliable wireless network in the USA.
__Emerging Technologies support__
Our wireless network can also support many emerging technologies that provide tremendous benefits to our government customers and their employees including:
- Business continuity
- Employee safety
- Video surveillance
- Telematics
- Process/workforce automation
#### Instructions for Quotes and Purchase Orders
[](https://www.verizon.com)
__Instructions for quotes:__
To obtain a quote please submit an email to [State of Texas Quotes](mailto:Claudio.Alvarez@VerizonWireless.com).
Within the email please provide the following information:
__Subject Line__
- Quote Request - Agency Name
__Email Body__
- Agency Name
- Point of Contact
- Phone Number
- Email Address
- Equipment Type
- Rate Plans
- Accessories
- Features
- Upgrade or New Line of service
- The quantity of lines requested
Contract Admin reviews quote request and generates the quote. Sales Rep will contact the agency and deliver the quote.
__How to place POs:__
Submit an email requesting a quote to [State of Texas Quotes](mailto:Claudio.Alvarez@VerizonWireless.com) per the guidelines stated above.
A Verizon Wireless Government Sales Representative will contact the client and obtain the required forms along with the PO so that an order can be placed.
The required forms to be completed are:
- State of Texas Account Profile Document
- Tax Exempt Certificate
- Signed Purchase Order or Texas Agency Agreement—PO must include the statement, "Purchases in accordance with State of Texas DIR Contract No. DIR-TELE-CTSA-003"
__Order fulfillers__: Verizon Wireless Business Support Team
#### Product warranties
[](https://www.verizon.com)
Verizon Wireless is not an equipment manufacturer and does not provide product warranties. Many of the products we sell include the manufacturer’s standard warranties.
For more information on those warranties, please contact the equipment manufacturer, your local account manager or the Verizon Wireless contact for the State of Texas contract.
[](https://www.verizon.com)
[](https://www.verizon.com)
## Speak with a Texas DIR Contract expert.
### Voice and Data contacts
For product and pricing info:
[SOTX-TEXAN-SUPPORT@verizon.com](mailto:SOTX-TEXAN-SUPPORT@verizon.com)
__1-855-343-7283__
[__Request a call__](https://www.verizon.com/business/contact/request-consultation/) from a specialist
### Wireless contacts
Government Customer Service:
__1-800-922-0204__
[Email us](mailto:StateofTX@VerizonWireless.com?subject=TX%20Wireless%20dispute%20resolution%20request) for dispute resolutions
Contract Program Manager:
[Claudio.Alvarez@verizonwireless.com](mailto:Claudio.Alvarez@verizonwireless.com)
949-246-0236
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