Texas State Contracts


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    Photo:
    Daniel Mayer

    • Overview

    • State agencies, cities, counties, public school districts, and universities can acquire hardware, software, and other Information Technology products and services easily and quickly through the Texas Department of Information Resources (DIR).

       

    • Voice and Data Contracts

    • Contract#:

      DIR-TELE-CTSA-015

    Contract details +
    Service Level Agreements +
    Available services +

    • Voice Services

      • VoIP/SIP
      • IP Toll Free (IP Contact Center)
      • DDoS Shield (available with IP Contact Center)
      • Virtual Network Services (VNS) Session Border Controller as a Service (SBCaaS)
      • Webex Calling (Verizon Plan)
      • Virtual Contact Center
      • Unified Customer Experience (Digital CX)

    • Data Services

      • Dedicated Internet
      • Private IP/MPLS
      • VSAT (Private IP Satellite)
      • Dedicated E-Line
      • Switched E-Line
      • WAVE Services
      • Virtual Network Services (VNS), which include:
        • SD-WAN (VIPTELA)
        • Wide Area Network (WAN Optimization) Riverbed
    Instructions for Quotes and Purchase Orders +

    • Instructions for obtaining quotes and placing purchase orders  
      For Contract DIR-TELE-CTSA-015 quotes, Customer can contact Verizon  via email at: SOTX-TEXAN-SUPPORT@verizon.com.

      For Data  Services:

      • When Customer is ready to place an order, Customer will contact DIR Telecommunications at 877-472-4848, option 4 or send an email to the telecom.solutions@dir.texas.gov.
      • DIR will then place the order with the Vendor. DIR will invoice the Customer and will pay the Vendor.

      For Voice Services:

      • When Customer is ready to place an order, Customer will generate a purchase order, made payable to Verizon Business Network Services, LLC.   PO must reference  Contract Number DIR-TELE-CTSA-015 and be emailed to the Sales Account Team or  SOTX-TEXAN-SUPPORT@verizon.com.

    • Contract#:

      DIR-CPO-4801

    Contract details +
    Available services +

    • Cabling services


      Cabling Services-per pull

      • Cat 5e
      • Cat 6
      • Cat 7
      • Fiber Optic
      • Coax

      Labor-Pro Services

      • Cabling Technical Support
      • Systems Design
      • PM
      • Configuration
      • Fiber Splicing and Testing
    Instructions for Quotes and Purchase Orders +

    • Contract#:

      DIR-CPO-4889

    Contract details +
    Available services +

    • Rapid Response Retainer


      Rapid Response Retainer Cyber Incident Capability Assessment

      • Executive Breach Simulation
      • Cybersecurity First Responder’s Training
      • Incident Response Plan Assessment
      • Network Health Check

      Rapid Response Retainer Security Technical Advisory Options

      • Governance, Risk and Compliance
      • Payment Card Industry
      • Threat and Vulnerability Management
      • Risk Services

      Rapid Response Retainer Optional Add-Ons

      • Network Telemetry Analysis
      • Dark Web Hunting
      • Endpoint Telemetry Analysis
      • Backbone NetFlow Collection
    Instructions for Quotes and Purchase Orders +

    • Wireless Contracts

    • Contract#:

      DIR-TELE-CTSA-003

    Contract details +
    Available services +

    Wireless Voice and Data Products & Services

    • Smartphones
    • Cell phones
    • Mobile Hotspots
    • Webcasting

    All of these devices are equipped to operate on the Verizon Wireless 4G LTE network that continues to be recognized as the best, most-reliable wireless network in the USA.

    Emerging Technologies support

    Our wireless network can also support many emerging technologies that provide tremendous benefits to our government customers and their employees including:

    • Business continuity
    • Employee safety
    • Video surveillance
    • Telematics
    • Process/workforce automation
    Instructions for Quotes and Purchase Orders +

    • Instructions for quotes:

      To obtain a quote please submit an email to State of Texas Quotes.

      Within the email please provide the following information:

      Subject Line

      • Quote Request - Agency Name

      Email Body

      • Agency Name
      • Point of Contact
      • Phone Number
      • Email Address
      • Equipment Type
      • Rate Plans
      • Accessories
      • Features
      • Upgrade or New Line of service
      • The quantity of lines requested

      Contract Admin reviews quote request and generates the quote. Sales Rep will contact the agency and deliver the quote.

      How to place POs:

      Submit an email requesting a quote to State of Texas Quotes per the guidelines stated above.

      A Verizon Wireless Government Sales Representative will contact the client and obtain the required forms along with the PO so that an order can be placed.

      The required forms to be completed are:

      • State of Texas Account Profile Document
      • Tax Exempt Certificate
      • Signed Purchase Order or Texas Agency Agreement—PO must include the statement, "Purchases in accordance with State of Texas DIR Contract No. DIR-TELE-CTSA-003"

       

      Order fulfillers:  Verizon Wireless Business Support Team

    Product warranties +

    Verizon Wireless is not an equipment manufacturer and does not provide product warranties. Many of the products we sell include the manufacturer’s standard warranties.

    For more information on those warranties, please contact the equipment manufacturer, your local account manager or the Verizon Wireless contact for the State of Texas contract.

    • Speak with a Texas DIR Contract expert.

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