[Accessibility Resource Center](https://www.verizon.com/about/accessibility/overview/) [Skip to main content](https://www.verizon.com#gnav20-header-end) [](https://www.verizon.com "Verizon") [](https://www.verizon.com "Verizon") Close end of navigation menu [](https://www.verizon.com) # Texas State contracts    DIR-CPO-4889 [photo: Daniel Mayer](https://commons.wikimedia.org/wiki/Category:CC-BY-SA-3.0-migrated) [](https://www.verizon.com) ## Overview State agencies, cities, counties, public school districts, and universities can acquire hardware, software, and other Information Technology products and services easily and quickly through the Texas Department of Information Resources (DIR). [](https://www.verizon.com) ### Contract # DIR-CPO-4889 #### Contract details [](https://www.verizon.com) __Contract information__ - Contract Number: DIR-CPO-4889 - Contract Term End Date: April 11, 2027 - Contract Exp Date: April 11, 2028 [Visit contract site for DIR-CPO-4889](http://dir.texas.gov/contracts/dir-cpo-4889)   __Cooperative contracts__ [Learn about the DIR Co-Op Contract Program](https://dir.texas.gov/cooperative-contracts) __Contract__ [Download the DIR-CPO-4889 contract](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-cpo-4889/dir-cpo-4889-contract.pdf) View additional contract documents: - [Appendix A - Terms and Conditions](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-cpo-4889/dir-cpo-4889-appendix-a-terms-and-conditions.pdf) - [Appendix B - HUB Subcontracting Plan](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-cpo-4889/dir-cpo-4889-appendix-b-hub-subcontracting-plan.pdf) - [Appendix D - Customer Service Agreement](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-cpo-4889/dir-cpo-4889-appendix-d-customer-service-agreement.pdf) - [Appendix E - Services Description and Engagement Letter Template](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-cpo-4889/dir-cpo-4889-appendix-e-services-description-and-engagement-letter-template.pdf)   __Pricing__ [View pricing for DIR-CPO-4889](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-cpo-4889/dir-cpo-4889-appendix-c-pricing-index.pdf) #### Available services [](https://www.verizon.com) #### Rapid Response Retainer __Rapid Response Retainer Cyber Incident Capability Assessment__ - Executive Breach Simulation - Cybersecurity First Responder’s Training - Incident Response Plan Assessment - Network Health Check __Rapid Response Retainer Security Technical Advisory Options__ - Governance, Risk and Compliance - Payment Card Industry - Threat and Vulnerability Management - Risk Services __Rapid Response Retainer Optional Add-Ons__ - Network Telemetry Analysis - Dark Web Hunting - Endpoint Telemetry Analysis - Backbone NetFlow Collection #### Instructions for Quotes and Purchase Orders [](https://www.verizon.com) Please [see the Sample Service Agreement](https://www.verizon.com/business/r3s0u4c3s/public-sector/state-local/contracts/tx/dir-cpo-4801/dir-cpo-4801-appendix-d-service-agreement.docx) __For Contract DIR-CPO-4889 quotes and orders, customers can contact:__ Chet Kangethe 913-530-9112  [chet.kangethe@verizon.com](mailto:chet.kangethe@verizon.com) __For Product Warranty and Return Info, please contact:__ Lori Molina [lori.molina@verizon.com.](mailto:lori.molina@verizon.com) The service and product warranty policy is 12 months and begins upon acceptance as defined in the individual customer service agreements. __Return policy is not applicable to services available on DIR-CPO-4889.__ 10