Getting Started in Verizon Enterprise Center as a Primary Contact
Last updated: 02/24/2022
Get set up as a Verizon Enterprise Center Primary Contact to update and manage your team’s access. Not a Primary Contact yet? Get set up.
Explore Verizon Enterprise Center
To learn more about getting started in Verizon Enterprise Center, please click here.
What is a Primary Contact?
A Primary Contact is someone with the highest level of access in Verizon Enterprise Center. They control who can access their company’s data and information. Having a Primary Contact allows you to manage your team’s permissions quickly and easily without having to contact Verizon.
The top 5 things a Primary Contact can do in Verizon Enterprise Center:
1. Create and delete users
2. Change users’ roles and permissions
3. Grant access to additional accounts
4. Grant access to most product tools
5. Organize your services into custom groups
Add new users
As a Primary Contact, you can quickly create new users and determine what they should have permission to see and do in Verizon Enterprise Center. Learn how
Quickly remove a user’s profile if they have left your company or need their profile permanently deleted. Learn how
Update your access
Primary contacts can easily update their team's access, role or permissions. Learn how
Approve or deny access
Primary contacts can easily approve or deny access requests from users. Learn how
Reset a user’s password
If a user is locked out of their account because of a failed login attempt, you, as their Primary Contact, can send them a new, temporary password. Learn how
Create service groups
Creating service groups allows you to organize service IDs into easier to consume containers. You can conveniently group your service IDs based on location, function or importance to quickly view or grant access without having to sift through thousands of individual service IDs. Learn how
Who is my Primary Contact?
Identify who can update your access and permissions.
What each user role can access on Verizon Enterprise Center
Understand which user role is best for you.
Add new users
Quickly create new users on Verizon Enterprise Center.
Access in-depth tutorials or join a related instructor-led class with our training team.