Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS
  • WIRELESS
 
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle

    FiOS

    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice

    Standard

    High Speed Internet (DSL)

    DIRECTV®

    Home Phone




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

    My Rewards+

    Manage My Rewards+

    Refer a Friend

     

     

     

  • Support  

    Community help

     

     

     

     

    Search Support



    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge

    Main

    Play

    Know

    Live

Register for
My Verizon

Take control of your account like you never have before.

Register Now
Already registered?

Facebook

FREE

Facebook helps you connect and share with the people in your life.

See it in Action

My Apps
My Apps

Verizon apps make life easy. Use them to access your account from just about anywhere, watch movies, and play games.

Verizon My FiOS

My FiOS™ App gives you a whole lot of control over your account and email, just to name a couple. Whether you're paying your bill, redeeming your My Rewards+ points, setting your DVR to record or participating in a live social TV event, it's all here for you.

My FiOS features:

  • My Verizon access- View/pay your bill, sign up for paper free or auto pay billing services, and premium services and more.
  • Communication - Check and send Verizon.net email, listen to voicemail, review call logs and important messages from Verizon.
  • My Rewards+ program- Check your balance, track recent activity, redeem, gift others and learn how to capture more awards.
  • Entertainment - Turn your device into a remote control*, set your DVR*, check TV listings, participate in Watch and Play social TV events to get My Rewards+ points.
  • Support - Type or speak your question to get answers and helpful tools.
  • Wi-Fi info – Put your wireless settings right on your home screen so it's easy to connect new devices in a snap.

*iOS Only

The My FiOS app is compatible with iPad®, iPhone®, and Android™.

View Details
Compatible with:

Verizon FiOS Mobile

With the Verizon FiOS Mobile app, you can take your favorite shows with you. Simply grab your device and start streaming. Popular channels for live TV viewing include Cartoon Network, EPIX, CNN, NFL Network, NFL RedZone, beIN Sport (in English and Spanish), BBC America, TNT, Nickelodeon, Tennis Channel, HBO, TBS, Comedy Central, Bravo, SyFy, HGTV, Food Network, Cooking Channel and many others like NBC, FOX and Univision.

And it doesn't stop there. The FiOS Mobile app lets you stream On Demand movies and shows, schedule recordings remotely and control your TV right from your phone.


The FiOS Mobile app is compatible with iPad®, iPhone®, Android™ and Kindle Fire®.

View Details
Compatible with:

Verizon Visual 411

Save Time and Money while On-the-Go! Get quick and easy access to business phone numbers, addresses, coupons, maps, directions, traffic, weather and more, all in one app. Connect to your selected business using the easy click- to-call button or share a deal with your friends, you decide!

With Verizon Visual 411, your local search experience includes coupons, business listings and much more. Download the Free Visual 411 App today for Android & iPhone. Available on FiOS-TV Widget, Smartphone, Desktop, you decide!

Features:

  • Free quick and easy access to business phone numbers, addresses and coupons.
  • Maps, directions, traffic, weather and more.
  • Share information with friends via Email, SMS, Facebook, Google+ and Twitter.
  • Look for Verizon Visual 411 on Desktop, Smartphone and FiOS TV Widget!
View Details
Compatible with:

Verizon FiOS Preview

Want to experience what entertainment is like on FiOS®? Download the FiOS® Preview app today for instant access to a selection of popular FiOS® shows without even being a FiOS® customer! Stream shows from some of your favorite networks anytime, anywhere on your iPad, iPhone or Android device. Plus, you can learn more about FiOS®, check FiOS® availability at your address and even place an order for our best current offers!


Features:

  • Stream a selection of popular FiOS® shows at home or on the go, on your Wi-Fi, 3G, or 4G LTE connected iPhone®, iPad® or Android™ device
  • Learn about our great FiOS TV service
  • Check service availability of FIOS at your address and place an order for our best current offers

The Verizon FiOS Preview app is compatible with iPad®, iPhone®, and Android™.

View Details
Compatible with:

Showtime Anytime®

Get unlimited access to full length versions of your favorite Original Series, hit movies, sports, comedy and more, right at your fingertips. Free with your SHOWTIME® subscription!

Watch your favorite shows online
They're just a click away.

Watch TV Online

View Details

HBO GO®

With HBO GO®, enjoy instant and unlimited access to every episode of every season of the best HBO shows, movies, comedy, sports, and documentaries.

Watch your favorite shows online
They're just a click away.

Watch TV Online

View Details

MAX GO

The new streaming service from Cinemax®. Get instant access to hundreds of the biggest Hollywood hit movies, indie favorites, and action-packed Cinemax original series – anytime, anywhere on your computer, iPad®, iPhone® or AndroidTM.

Watch your favorite shows online
They're just a click away.

Watch TV Online

View Details

CNN

Get the latest news, watch live video and iReport from your Android phone. Experience what happens when storytelling meets the latest technology with the new CNN App.

Watch your favorite shows online
They're just a click away.

Watch TV Online

View Details

WatchESPN

Stay connected to live sports and shows from ESPN. Get 24/7 access to live video from the ESPN family of networks.

Watch your favorite shows online
They're just a click away.

Watch TV Online

View Details

EPIX

Watch movies instantly at no additional cost with your EPIX subscription. Want more? Watch tons of Extras, including red carpet interviews, behind-the-scenes and trailers.

Watch your favorite shows online
They're just a click away.

Watch TV Online

View Details

HBO NOW


The standalone streaming service that brings you all of HBO®.

You like your entertainment your way - and the freedom to watch when and where you want, with or without a TV subscription. HBO NOW is great for customers who choose to subscribe to Verizon Internet, but not Verizon FiOS TV.

After you purchase HBO NOW from Verizon, you’ll have access to all of HBO, including award-winning original programming and hundreds of exclusive hit movies, in just a few simple steps:

  • 1. Create your My Verizon User ID and Password
  • 2. Send the HBO NOW App to your phone
  • 3. Once in the HBO NOW App, click “Already have HBO NOW? Sign In,” then click “Purchased HBO NOW Through a Provider”
  • 4. Select Verizon, enter your My Verizon User ID and Password
  • 5. Create your HBO Now account and enjoy HBO NOW!

Now available on Apple TV©, iPhone©, iPad©, and Android™.

View Details
Compatible with:

Send the Download Link to Your Phone

Close

Messaging and data rates may apply.

1. Please select your platform.

2. Enter cell phone number

Add TV App?

Close

You will be charged $.

Add to Set-Top box.

Info

Close

A text message has been sent to your mobile device.You will receive an one-time text message on your phone. Message and data rates may apply.

OK
 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411

Verizon Email Settings

Close

Customize your email account so that it's just the way you want it.

Select the category of Email Settings you would like to change.

Delete Sub Account

Close

Are you sure?

This action will permanently delete this sub account.

First Time Parental Controls Setup

Close
Please correct the information that you have entered.

Enter your Parental Controls PIN

Close
Please enter 4 digit number.

Unlock All Channels

Close

Are you sure you want to unlock all channels?

Change Your PIN Number

Close
Please correct the information that you have entered.

Pin Number Changed Successfully

Click OK to proceed

De-Enroll from Auto Pay

Close

Auto Pay is the easiest way to pay your bill.

Here are some reasons to stay enrolled:

  • No more late fee
  • Easily choose how you'd like to manage your payments
  • Receive an email notification when your payment is posted
  • View up to 24 months of billing history
Cancel

Delete Payment Account

Close

Auto Pay is the easiest way to pay your bill.

Deleting your payment account will not impact your previous transactions.
Do you want to delete the account? If yes, please click the Delete button
to continue.

Account Name:

Account Type:

Bank Routing Number: xxxxx

Bank Account Number: xxxxx

Credit Card Number: xxxxx

Expiration Date:

Cancel

Your security is important to us - just one last step to get full access.

Close

Full Access makes managing your account even easier.

  • Make changes to your service
  • View your bill in full detail
  • View your calling records
Get Full Access

Session Expire

Close
Your session will expire in 
120 seconds

Do you want to renew your session ?

Reset Parental Controls PIN

Close

 

Are you sure you want to reset your PIN.


Note: This will remove Parental Controls and Purchase PINs from the selected Set Top Boxes. If you wish to resume control of content by rating or limit purchases made during your remote control(s), you must reconfigure Parental Control and Purchase PINs on each Set Top Box you have selected.

Cancel
PARENTAL CONTROLS

First Time Setup

Your Parental & Purchase Controls PINs have been reset.

Please create a 4-digit PIN to setup Parental Controls.

Create
Cancel
PARENTAL CONTROLS

Success!

Pin Number Changed Successfully .

Click OK to proceed

OK
PARENTAL CONTROLS

Change Your PIN

Change
Cancel
PARENTAL CONTROLS

Parental Controls PIN

Please enter your PIN to manage your Parental Controls settings.

Forgot your PIN? Reset Parental & Purchase Controls PINs.
Continue
Cancel
PARENTAL CONTROLS

Parental Controls PIN Error

You have reached your maximum attempts (3) to enter your PIN. Please reset your PIN below. Once reset, you will need to set-up a new PIN.

Reset PIN
Cancel
PARENTAL CONTROLS

Parental Controls PIN Error

You have reached your maximum attempts. Please signout and try again.

Ok
PARENTAL CONTROLS

Parental Controls Error

Set Top Box Not Responding.

OK
PARENTAL CONTROLS

Reset Parental & Purchase Controls PINs Warning

This action will remove Parental and Purchase Controls PINs from this Set Top Box. Are you sure you would like to reset your Parental and Purchase Controls PINs?

OK
Cancel

NOTE: If you wish to resume control of content by rating or limit purchases made using your remote, you must reconfigure the Parental and Purchase Controls PINs on this Set Top Box. To do this, visit the Settings section from the Main Menu on your TV using your remote Controls.

MANAGE NETWORKS
Check the networks you want to lock. | Unlock All Channels
Done
Cancel