You've recently received a replacement.
It looks like you've received the Philips RC_1445302 remote from Verizon.
Is this the remote you would like help setting up?

You've recently received a replacement.
It looks like you've received the Philips 265 remote from Verizon.
Is this the remote you would like help setting up?

You've recently received a replacement.
It looks like you've received the Motorola 800 remote from Verizon.
Is this the remote you would like help setting up?

You've recently received a replacement.
It looks like you've received the AtlantaScientific remote from Verizon.
Is this the remote you would like help setting up?

How to tell the difference between the RC 1445302 and the 265?
The Philips 265 and the Philips RC 1445302 look very similar, however one remote has 4 buttons, and one remote has only two. Look at the top of your device to find out what remote you have.

How can we reach you?
Please enter the best number that we can reach you. If you have a cell phone
then that's what we'd prefer.



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A Verizon representative may call you to confirm your appointment.
It is important that the number you provided is the best number to
reach you. If we are unsuccessful after three attempts your
repair request will be closed.

We are sending commands to your
FiOS equipment.

We are currenly in process of sending commands to your FiOS
equipment. This process will take anywhere between 2-5 minutes.
As mentioned earlier, this process will interrupt your TV, Phone and
Internet services.

We'll let you know when your FiOS services are back up and running.

Don't Worry.

While we are repairing your service, you'll notice that your Internet, TV and
Phone service is temporarily unavailable.

Don't worry it will return in just a few minutes.

We're almost done.

We're almost completed repairing your FiOS equipment. Your Internet, TV, and Phone
service will be available shortly.