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Frequently asked questions
Networking & Wi-Fi>Fios Router

JBL Bar Studio

Fios Router

Model: G3100
Take your Wi-Fi coverage to a higher level!

  • The latest Wi-Fi generation, Wi-Fi 6 (802.11 ax) with speeds averaging 60% faster on 2.4 GHz and 38% faster on 5 GHz than previous Verizon Wi-Fi routers*
  • Tri-band 4x4 antennas, increasing Wi-Fi coverage by an average of 63%*
  • Self-Organizing Network technology for automatic band steering and single Wi-Fi Network name

Compatible with Fios

Note: This product is only compatible with the Fios Extender (Model #E3200), and many features, including SON feature will not work as designed when paired with a different extender.


    Fios Router (G3100) uses the latest Wi-Fi generation, Wi-Fi 6 (802.11ax) to provide an efficient internet experience throughout your home. "Tri-band 4x4 antenna supports one (1) 2.4 GHz band and two (2) 5 GHz bands to provide, via Wi-Fi 6 technology, wide and reliable Wi-Fi speeds averaging 60% faster, and increasing Wi-Fi coverage by an average of 63% on 5 GHz compared to previous Verizon Wi-Fi routers.*

    This simply means the Fios Router provides an optimal experience for Wi-Fi intensive activities, such as 4K UHD streaming, gaming or large-sized file transfers.
    Photo of kids using tech devices via home wi-fi.

    Smart home and mobile devices will be connected to the strongest signal available nearby without a manual setting with Self-Organizing Network technology.  Plus, control your Wi-Fi at your fingertip with My Fios App **
    Photo of a woman using home wi-fi on her smart phone.

    * Faster Wi-Fi and increased coverage claims based on controlled environment testing using an 802.11ax compatible device with no other Wi-Fi traffic or interference present.
    ** My Fios App service is available for Fios Internet customers only.

    Not available in CA


    Fios Router Back View

    Network Features
    • IPv4 / IPv6 Dual Stack
    • IP sharing for LAN with up to 253 users
    • TOS, Diffserv QOS guarantee voice/video quality
    • IGMP snooping and proxy for IPTV application
    • 802.1P/Q
    • Multiple queue processing for different packet types
    • DNS proxy
    • NAT/NAPT
    • Virtual Server and DMZ
    • Firewall function with Access Control List (ACL)
    • Firewall function with Hacker pattern detection DOS
    Management Features
    • Remote management via TR-069
    • Data model support TR-181
    • HTTP embedded web server
    • Web UI management via local or remote site
    • User name/Password protection
    • UPnP
    • Diagnostic
    Advanced Features
    • TR-143 Speed Test
    • McAfee support
    • Ambient Temperatures: 5°C - 40°C
    • Relative Humidity: 5% - 85%
    Wi-Fi Features
    • One 2.4 GHz 11ax with 4x4 spatial stream
    • Two 5 GHz 11ax with 4x4 spatial stream
    • Wi-Fi 6 certified (802.11 ax)
    • Backward compatible to 802.11a/b/g/n/ac
    • Fully CPU off-load for 11ax chipset
    • 20MHz, 40MHz, 80MHz and 160MHz channel operation
    • Dynamic Frequency Selection (DFS)
    • Wi-Fi access control (MAC)
    • Wi-Fi Protected Setup (WPS)
    • WMM Support
    • Wi-Fi Security (WPA2/WPA3)
    • Guest Wi-Fi (2.4 GHz)
    Hardware Configuration
    • Four Gigabit LAN ports
    • One Gigabit WAN port
    • Coax port supporting
      • MoCA 2.5 LAN
      • MoCA 1.1 WAN
      • 2.4GHz 11ax 4x4
      • Two 5GHz 11ax 4x4
      • Internal antenna
      One USB 3.0 port
      • Bluetooth
      • Reset (Back)
      • WPS (Front)
      LED indicators
      • One Status LED (Front)
      • One MoCA LAN LED (Back)
      • One MoCA WAN LED (Back)
      • Ethernet WAN/LAN LED (Back)
      Memory: 1GB NAND - 512MB RAM
      PSU: 12V/3.5A
      ID Dimension: 135*151*235mm (W*D*H)

    * Based on controlled environment testing using an 802.11ax compatible device with no other Wi-Fi traffic or interference present.

    Defective Equipment Return Policy:

    You may return any Equipment or Other Devices you purchased from us for any reason within thirty (30) days of purchase. Defective Equipment may be returned within one (1) year of Equipment purchase or activation, whichever is earlier. You must contact us to return any defective Equipment. If you return Equipment, we may replace it with a new or refurbished item, or we may refund payment for purchased Equipment.
    Go to for more details.

    Technical support:

    All technical support for this product is provided by Verizon.

    * Based on controlled environment testing using an 802.11ax compatible device with no other Wi-Fi traffic or interference present.

    Product photo may differ from actual product, however functionality remains as stated above.
    Specifications are subject to change without notice

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    This Fios Router G3100 is a router which is the next generation from the Fios Quantum Gateway router. With Tri Band Technology, it is an upgrade from other Verizon routers previously offered, yet offers the same compatibility. If you're ready to replace an older router and get better wireless signals than was available in the past, consider purchasing this Fios Router. It's easy to buy one here and retire your older gateway. Just one of many Verizon Accessories for your home.