Customers With Disabilities
quick menu

Wiring Boston for the future.

Fios is coming.

Get ready for a 100% fiber-optic network that will transform Boston into one of America’s most technologically advanced cities. Fiber optics travel at the speed of light so Bostonians can look forward to some pretty powerful experiences.

Enter your email address


Welcome back!


Group A will be the first to get Fios. Build out is on track and we are already offering Fios in certain neighborhoods.

In the meantime, check out our progress in Boston to-date with this clip.

Welcome Back Video

Group B will be the second Group to get Fios. We are building Group A now and the Group B buildout will follow Group A, starting with Fiber Zone B5.

In the meantime, check out our progress in Boston to date in this short clip.

Your interest in fiber will get Fios to your area that much sooner. We’ll notify you as soon we have plans to roll out Fios in your area.


Remember: Every vote counts, so tell your neighbors to register,
and bring your Fiber Zone closer to Fios.

Check out other services available to you now
A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 C D D Roxbury Roslindale JamaicaPlain SouthEnd EastBoston Charlestown Downtown Fenway Brighton WestRoxbury HydePark Mattapan Dorchester SouthBoston Allston

City of Boston: Enjoy these exclusive offers.

Choose between a special low price on 50/50 Mbps Internet or the incredibly powerful Fios Gigabit Connection (Up to 940 Mbps download and 880 Mbps upload) Triple Play. Either way you win.

Bringing 100% fiber optics to Boston.

Verizon’s investment in a fiber network in Boston will not only bring the gold standard in high speed internet and entertainment delivery, but will also provide a foundation on which the next-generation services will be built. Better matters, and here’s how we’re bringing it to you.


Fios is not cable. We're wired differently. With Verizon's 100% fiber-optic network, you'll experience better bandwidth, better speed and better reliability as well as the incredibly life like quality of Fios TV. Offering download speeds up to 940 Mbps and upload speeds up to 880 Mbps,* it's the fastest internet and Wi-Fi available—something cable can't match. Fios is also the most awarded service in the industry, including rating highest in customer satisfaction in the East region by J.D. Power, and rated #1 in Internet Speed for 11 years running by PC Magazine.

*Availability varies. Gigabit network connection to your home. Actual speeds vary due to device limits, network and other factors. Average speeds between 750-940Mbps download / 750-880 Mbps upload.

Motorcycles on a desert road

Questions are great. Answers are better.

Verizon’s fiber network will bring big changes to Boston. So here are the answers to some of the questions you may have.

  • Verizon Fiber in Boston

    • What does this fiber network build mean for Boston?

    • It’s big! This network transformation project is positioned to bring fiber across the city over the next 5-6 years, enabling advanced solutions for consumers and businesses alike. Powered by a state-of-the-art a 100% fiber optic internet service provider network, Verizon Fios, improved 4G performance, 5G wireless advancement, enhanced Ethernet solutions and Smart City applications are just part of what will be enabled by this significant infrastructure investment.

    • Why Boston and why now?

    • There’s never been a better time. Boston is a leader in supporting and growing the innovation economy, and we have a creative, new approach to make Boston one of the most technologically-advanced cities in America. Developing a fiber platform like this positions Boston for current and future technologies and services across the city, and allows us to transition from our existing copper network technology where it makes sense. This approach gives Verizon and the city flexibility and the ability to innovate, develop and deliver services with a mix of technologies. In short, Boston deserves it!

    • How will it benefit Boston?

    • Fiber is a great technology equalizer and the benefits are numerous. Besides residents and businesses having access to the best broadband, wireless and entertainment services available, This investment is about economic growth and development, attraction and retention of talent and college grads, stronger neighborhoods and communities, and smart city applications to help everything run just a little more smoothly.

    • Will every home and business in Boston get fiber?

    • Our goal is to bring fiber across the city and reach as many customers as is possible. For Verizon Fios services specifically, customer interest is an important factor and we do have thresholds that must be met. Experience also tells us that in some cases we may not be able to reach everyone who wants our service. For example, there will be some situations like permission or access restrictions, extensive costs that make the build financially impractical, or buildings that are locked into long-term contracts with cable companies. We think those will be few and far between, and based on a highly specific set of circumstances.

    • When does the fiber build start and end?

    • We are currently offering services in Group A and will be rolling out services to more neighborhoods beginning in early 2017. We estimate the build throughout the city will take 5-6 years, as we complete one area and expand to others. This is a big project, but Fiber Zones allow for more rapid deployment.

  • Fios Build Prioritization

    • How do you decide what part of the city gets build first?

    • The city has been divided into 4 Groups – A, B, C and D – and each group will be sub-divided into Fiber Zones. These Fiber Zones are to help us build a very practical way for planning, engineering and deployment, and they allow us to prioritize our build plans based in part on customer interest/pre-registration for Fios services.

      In collaboration with the city, we’ve agreed that Group A will be built first, and Group B will follow, both in the first couple of years of the build. Groups C and D will follow a few years after.

      Map showing Boston Fiber Zones

    • What does it mean to "register" for fios?

    • When you register with Verizon, you’re letting us know you’re interested in getting Fios at your home or business. It also allows us to notify you as soon as Fios is available at your address and to receive updates on the Boston buildout.

    • Is there a minimum pre-registration level required to build an area for Fios?

    • Yes. A minimum threshold of customer registration is required in a specific Fiber Zone for us to build, unless there are other business reasons for the fiber network expansion in the area. All the more reason to ensure all your neighbors register!

    • How will Verizon keep me up to date as the fiber network build progresses?

    • We will keep you informed of our progress via the contact info you provided during the registration process so you’ll know when you’re able to order.

    • Will my registration information be kept private?

    • Verizon will not share your personal information with companies, organizations or individuals outside of Verizon, except in the situations described in the Verizon Privacy Policy. You can read more about the information Verizon may collect from users or from the use of Verizon Fios services, at

  • Plans & Services

    • What services can we look forward to?

    • The fiber network build in Boston will enable solutions for consumers, businesses, and the city itself.

      Verizon Fios. 100% fiber optics gives Fios the edge to deliver the best Internet and entertainment services available. With Internet speeds up to 500 Mbps in BOTH directions, it’s something cable just can’t match. Fios is also one of the most awarded services in broadband/entertainment history.

      Fios Video is now available in some neighborhoods. With innovative Fios TV service, customers can enjoy crystal-clear HD picture quality. We will work to bring it to other neighborhoods working with the Mayor and his teams to obtain a video license.

      Wireless. When you think of wireless services, you may not realize how essential the wireline network is in providing the fast speeds and strong connectivity you’ve come to expect from Verizon Wireless. Fiber enables us to densify connection points, and provide fast and consistent service. Beyond improving current services, the new fiber-based platform for Boston will provide the technology to deliver advanced wireless services, including faster implementation of next-generation services under development, such as 5G. 5G wireless service is projected to provide 50 times the throughput of current 4G LTE, latency in the single milliseconds, and the ability to handle exponentially more Internet-connected devices.

      Smart Cities. Innovations in machine-to-machine (M2M) technology and wireless networks are helping public and private organizations gain better insight into the needs of their communities. Equipped with accurate and near real-time information, cities like Boston will be able to develop strategies to improve their infrastructure, plan for long-term growth, create more energy efficient environments, and keep people safe. Verizon is partnering with the City of Boston on sensor trials to control traffic signals and help decrease congestion. Other applications available include smart signage for public safety notifications, smart waste management solutions, smart lighting in pedestrian areas, and more.

      Business. For businesses, especially large enterprises, faster connections into the network enable them to compete in a market where milliseconds matter. The fiber network in Boston will enable Verizon to deliver flexible and scalable business solutions, including a range of speed options up to 10 GigE, burstable and tiered pricing options, and QoS options for network traffic prioritization, all complementing Verizon service offerings for security, VPN, VoIP, cloud and web hosting.

    • What will the Fios Offers be?

    • We are starting to offer Fios TV for parts of Group A and will continue to work to build out the network and bring you our best offers. Fios pricing and offers in Boston will align to our strong promotional rates in the Massachusetts area available at that time. We offer a wide array of bundles and packages that meet the diverse needs of our consumer and business customers.

      See our current offers

      Our offers change often so check back regularly.

  • Contact Us

    • What services can we look forward to?

    • We know not all questions about our Boston plans were answered here, so you may send inquiries and comments to


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services
  • Apps


Watch Fios