Whether you’re looking to change, stop or move your service, you can do it online or call us. We’re here to help.
Check to see if Fios is available at your new address. If it is, we can do all the heavy lifting and connect your new home before you even unpack.
We’re sorry that you’re moving to a new home where we are unable to provide service. You can disconnect your service online.
If you’ll be away anywhere from 30 days to 9 months, no need to cancel. You can suspend your Fios service instead.
We never want to see you go and would love the chance to convince you to stay.
If you would like to talk to a customer service representative, please call Mon-Fri, 8:00 am-6:00
pm ET, at 844-837-2262.