How to Cancel Verizon Fios or Suspend Service | Official Verizon® Guide

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Move your current service.

Check to see if Fios is available at your new address. If it is, we can do all the heavy lifting and connect your new home before you even unpack.

Change service.

Looking to change your current service? Go to My Plan to explore options.

Suspend service.

If you’ll be away anywhere from 30 days to 9 months, no need to cancel. You can suspend your Fios service instead.