How to Cancel Verizon Fios or Suspend Service | Official Verizon® Guide

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Move your current service.

Check to see if Fios is available at your new address. If it is, we can do all the heavy lifting and connect your new home before you even unpack.

Moving out of area.

We’re sorry that you’re moving to a new home where we are unable to provide service. You can disconnect your service online.

Suspend service.

If you’ll be away anywhere from 30 days to 9 months, no need to cancel. You can suspend your Fios service instead.