Tell me more.

• What is HBO Max?

  HBO Max is WarnerMedia’s direct-to-consumer streaming platform. HBO Max will bundle HBO, with your favorites from WarnerMedia's vast library of beloved shows and movies, as well as an extensive collection of new programming produced exclusively for HBO Max. With approximately 10,000 hours of exceptional content.

• What content does HBO Max include?

  HBO Max does include:

  • The HBO service.
  • An exclusive collection of new programming (Max Originals).
  • Select favorites from WarnerMedia's beloved brands and libraries: Warner Bros., New Line Cinema, DC, CNN, the Turner library, Crunchyroll, Rooster Teeth, Looney Tunes, and more.
  • A robust selection of acquired series and movies available at launch, there's something for everyone—from families with young children, to adults of all ages.

• What will happen to the HBO channels, HBO On Demand and HBO Go and HBO Now?

  There are no plans to change your current HBO subscription. HBO will remain a stand-alone brand and service and will continue to feature award-winning series and movies. HBO Max is a new app offering that bundles the HBO Service together with content from the WM library, Max Originals and acquired content. Customers will need to download the HBO Max app onto a smart phone, tablet or third-party streaming device or login at HBOMax.com to begin streaming. They will be prompted to login based on their provider, where they will then choose Verizon and use their Verizon credentials.

• Are there minimum speed requirements needed to watch HBO Max?

  A minimum download speed of 5 Mbps to enjoy.

• Can I download titles from HBO Max?

  Yes, you can download your favorite HBO Max programming to be viewed while you are offline.

• How many profiles can you have on HBO Max?

  There will be 5 profiles per account with the option to add PIN protection and parental controls to a kid’s profile.

• I already have HBO, will I be charged extra for HBO Max?

  No, If you already have an HBO subscription with Verizon Fios you will have access to HBO Max at no additional charge.

• What devices support HBO Max?

  HBO Max will be available on many popular devices: phones, tablets, Mac and PC browsers, streaming media players, and game consoles.

• Who do I contact if I have issues with the HBO Max app or hbomax.com? For instance, issues with downloading/installing app on device, app crashes, profile related issues, app features, etc.

  For troubleshooting the HBO Max app or hbomax.com, please visit the HBO Max Help Center at https://help.hbomax.com.