Report a Security Vulnerability
Verizon Notice to Consumers

Verizon is committed to providing a safe and secure network and we take all suggestions related to the security of our products seriously. Please be advised that:

  • VERIZON does not endorse, solicit, or request independent testing of VERIZON services and products for security vulnerabilities. Additionally, all use of our products, services, and externally-accessible sites and applications must follow all of our Terms and Conditions, as well as with all applicable laws and regulations.
  • If information believed to be related to a vulnerability in a VERIZON product or service is found, then VERIZON would welcome this information to help mitigate a security vulnerability or to improve our security posture. We will investigate the information and take action when appropriate.
  • Please keep in mind that verification and addressing a reported vulnerability can and will take time, depending on the amount and quality of the information provided. VERIZON cannot respond to every reported instance, but we will make a concerted effort to investigate each one and act where appropriate.
  • Confidentiality is very important to VERIZON and as such we will keep all information related to any disclosure confidential.
  • In order to protect customer privacy, VERIZON does request that you not post or share information about a potential and unverified vulnerability in any public setting until we have researched, responded to, and addressed the reported vulnerability and informed customers if needed.

Select Appropriate Button  
Emails or text messages impersonating Verizon.
Vulnerabilities that affect your Verizon mobile device or applications.
Tell us about other system vulnerabilities related to Verizon products or sites.


If you are submitting this report out of normal business hours such as on a Saturday, Sunday, Major Holiday or between the hours of
7:00PM ET and 7:00AM ET Monday thru Friday — and you feel this is an emergency, you can call Verizon Security directly at:
Security Control Center — 800-294-3496 / Email address:



My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps


Watch Fios