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Verizon Notice to Consumers

Verizon is committed to providing a safe and secure network and we take all suggestions related to the security of our products seriously. Please be advised that:

  • VERIZON does not endorse, solicit, or request independent testing of VERIZON services and products for security vulnerabilities. Additionally, all use of our products, services, and externally-accessible sites and applications must follow all of our Terms and Conditions, as well as with all applicable laws and regulations.
  • If information believed to be related to a vulnerability in a VERIZON product or service is found, then VERIZON would welcome this information to help mitigate a security vulnerability or to improve our security posture. We will investigate the information and take action when appropriate.
  • Please keep in mind that verification and addressing a reported vulnerability can and will take time, depending on the amount and quality of the information provided. VERIZON cannot respond to every reported instance, but we will make a concerted effort to investigate each one and act where appropriate.
  • Confidentiality is very important to VERIZON and as such we will keep all information related to any disclosure confidential.
  • In order to protect customer privacy, VERIZON does request that you not post or share information about a potential and unverified vulnerability in any public setting until we have researched, responded to, and addressed the reported vulnerability and informed customers if needed.

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Emails or text messages impersonating Verizon.
Vulnerabilities that affect your Verizon mobile device or applications.
Tell us about other system vulnerabilities related to Verizon products or sites.

 

Out of Hour ***EMERGENCY REPORTS***
If you are submitting this report out of normal business hours such as on a Saturday, Sunday, Major Holiday or between the hours of
7:00PM ET and 7:00AM ET Monday thru Friday — and you feel this is an emergency, you can call Verizon Security directly at:
Security Control Center — 800-294-3496 / Email address: EmergencyCyberReport@verizon.com

 

 

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