LG TONE Flex Bluetooth Headset

3.1 out of 5 rating

$149.99

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Immerse yourself in high-quality audio with the TONE Flex Bluetooth Headset. This super-slim headband provides premium-quality sound, so every track is a high-res music experience. With a lightweight, flexible neckband and retractable wires, you can wear this headset comfortably all day (and night) long. And, when you need to make or take an important call the dual microphones ensure every conversation is clear and natural sounding. Comfort, quality and enhanced listening make the TONE Flex Bluetooth Headset your everyday companion.

Premium quality sound.
32-bit Hi-Fi DAC upscales your audio files for higher sound resolution without compromising your battery. And, with Meridian® 3-D audio you get rich bass and clear treble that make you feel as though you're getting a live listening experience.

On-the-go headset.
The lightweight, form-fitting neckband is comfortable and easy to wear wherever you go. Retractable wires pull back neatly into the headset to keep everything hassle-free.

Hey Google.
Activate your Google Assistant without having to reach for your phone. Push and hold the dedicated button to make calls, send texts and more.

Battery that lasts.
TONE Flex has up to 10 hours of listening time,* so you can groove through your day. And, if your battery is running low, just 10 minutes of fast charging provides up to 3 hours of playtime.

*Duration of use may vary depending on the connected mobile device, features being used, settings, signal strength, operating temperature, frequency band, and other methods of use.

CA residents: see the California Proposition 65 WARNING

Reviews

3.1 out of 5 rating

3.1/5

68 reviews

53%

of reviewers recommend this product.

Great

5 out of 5 rating

Mones · 24 days ago

Yes, I'd recommend this product.

I bought this earlier this month and I love how clear it is when I’m on the phone and how it’s noise resistance.

Great sounds

5 out of 5 rating

Fathead 486 · 1 months ago

Yes, I'd recommend this product.

This is my first buy, so far I really like it

Features

  • Slim and flexible around the neck headset design
  • Hi-Fi sound solution with Meridian
  • Dedicated Google Assistant button
  • 32-bit Hi-Fi upscaling
  • Retractable wire management
  • Fast charging
  • Dual microphones
  • Up to 10 hours of music listening time*
  • Up to 8 hours of talk time*
  • Up to 10 days of standby time*

Specs

  • Weight: 1.55 oz.
  • Music Play Time: Up to 10 hours*
  • Talk Time: Up to 8 hours*
  • Standby Time: Up to 10 days*
  • Bluetooth® Specifications: V 5.0 (Headset/Hands-Free/A2DP/AVRCP)

SKU#

SKU#

LBTXL7-BLK

What's in the box

  • LG TONE Flex Bluetooth Headset
  • 2 pairs of Ear-Gels (large and small size)
  • USB-C data cable
3.1 out of 5 rating

3.1/5

68 reviews

53%

of reviewers recommend this product.

5 out of 5 rating
24 reviews
4 out of 5 rating
12 reviews
3 out of 5 rating
3 reviews
2 out of 5 rating
5 reviews
1 out of 5 rating
24 reviews

Great

5 out of 5 rating

Mones · 24 days ago

Yes, I'd recommend this product.

I bought this earlier this month and I love how clear it is when I’m on the phone and how it’s noise resistance.

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Great sounds

5 out of 5 rating

Fathead 486 · 1 months ago

Yes, I'd recommend this product.

This is my first buy, so far I really like it

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Not good!

1 out of 5 rating

Sjscott0331 · 2 months ago

I've had these for about 6 months now. I thought I was getting an upgrade from my older model, boy was I wrong! The long press button to turn on takes 3-4 tons to actually work, the sound isn't very good and, they are almost too flexible. They constantly fall off my neck! One of the headphones finally came apart the other day and I'm agonist excited to buy a new set so I can get rid of this major disappointment!

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Ok features, still working with it .finding out What other features I may have

5 out of 5 rating

Baby girl · 2 months ago

Yes, I'd recommend this product.

I bought this almost a month ago and I love it, strong and clear.

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Used to be better

1 out of 5 rating

ckamp1 · 4 months ago

I bought these on May 23, 2021. They are already cutting out when I'm listening to music or on a phone call.

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Not great Item.

1 out of 5 rating

Mels · 4 months ago

I bought this item over a month ago and I'm so unhappy with it

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Great head set...

5 out of 5 rating

Creolegirl · 4 months ago

Yes, I'd recommend this product.

I brought it just recently and I'm loving it..

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Poor quality

1 out of 5 rating

gabby10 · 4 months ago

I bought these even though they work great. They will eventually separate and break.

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Love them

4 out of 5 rating

Shenna · 5 months ago

Yes, I'd recommend this product.

Great quality the only down side is the battery only last about 8 hours.

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Died after one full month of use

1 out of 5 rating

cartoonspin15 · 5 months ago

I bought this headset to replace and older model of HBS headphones, and while comfortable around the neck and flexible, this seemed like a great upgrade. However, after one month it would no longer charge. I use a headset daily for work and headset does not get 8 hours talk. 6 at best, and most times it turns off without any warning. Support to warranty replace the device is useless because the headset model does not exist in LG support's system. Would not recommend buying.

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Frequently asked questions

Alex8888Aug 6, 2021

The problem with this headset is that when there are several phones / MacBooks, it often starts saying "Connection Lost, Trying To Connect" and vibrating. It is annoying on conference calls..

Ivanf - 3 months

Please contact the LG Support Center in Hong Kong for assistance with your LG TONE Flex HBS-XL7 Bluetooth® Wireless Stereo Headset. You will find their contact information on their site at https://www.lg.com/hk_en ...^Ivan

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white faceAug 2, 2021

Can I turn up the volume on the microphones because people are having a hard time hearing me?

Ivanf - 3 months

The LG TONE Flex HBS-XL7 Bluetooth® Wireless Stereo Headset does not have a volume control for the Digital MEMS microphones on the headset...^Ivan

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Cas5Jul 0, 2021

Are they noise canceling 

Ivanf - 4 months

The LG TONE Flex HBS-XL7 Bluetooth® Wireless Stereo Headset is not a noise-canceling headset...^Ivan

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Tucker61Feb 6, 2021

I own a LG - Q8 cell phone, and I just purchased the LG Tone Flex HBS-XL7 wireless head set. My problem is my head set will not connect (blue tooth) to my cell phone. Ive connected it to my IPad, no problem. What am I doing wrong.

Ivanf - 9 months

Regrettably, without details of what you are doing when attempting to pair the LG TONE Flex HBS-XL7 Bluetooth® Wireless Stereo Headset with your LG G8X ThinQ™, we cannot determine what you are doing wrong. Putting the earbuds in and following the voice prompts should allow you to connect easily, and if you are prompted for an authorization code (PIN Code) you can type 0000. You can also press and hold the MFB button on the headset for two seconds to turn on the power. The blue Indicator Lamp turns on, and the headset enters Search mode. From the mobile phone or device, select [LG HBSXXX] to connect. NOTE: In the above, HBSXXX is a model number unique to the product and may differ depending on the model (For example, in the case of a HBS-XL7 model, LG HBSXL7 is displayed). If you need further assistance, please contact our Support Center at (800) 243-0000 and they can give you step by step assistance...^IFV

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FreddyzOct 2, 2020

Is this a water or sweat resistant? If not do you guys have any other retractable earbuds that are water or sweat resistant available?

Ivanf - 1 years

The LG TONE Flex HBS-XL7 Bluetooth® Wireless Stereo Headset does not have an IPx water and sweat resistance rating. We currently do not have any retractable Headphones that have an IPx water and sweat resistance rating, but if you can find them online, even though they are discontinued, the LG TONE Active+™ Bluetooth® Wireless Stereo Headset, Model # HBS-A100 have an IPx4 Rated Water & Sweat Resistant rating (i.e. Water splashing against the enclosure from any direction shall have no harmful effect. Test duration: 5 minutes. Water volume: 10 liters per minute. Pressure: 50–150 kPa)...^IFV

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AntraMar 6, 2020

I have an iPhone and wish to use Siri with it so I can control my phone handsfree while driving.  Will this work with Siri like the HBS-900 and 1100 series?

ChrisPSM - 1 years

Yes, the HBS-XL7 can be used with IOS devices.

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Debbie JuneFeb 4, 2020

Which head sets are the best and last longer / water resistant 

ChrisPSM - 1 years

We would be happy to help you find a headset that fits your needs best. For assistance, please contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter DM: @LGUS The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP

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CaptivJan 6, 2020

Will they work well with my 55" and 43" LG TVs (yr 2019)

Ivanf - 1 years

The LG TONE Flex HBS-XL7 Bluetooth® Wireless Stereo Headset, Model # HBS-XL7 has been tested for compatibility with all our 2019 Bluetooth enabled TVs...^IFV

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ChrisPSM - 1 years

This is dependent on the model number and capability of your TVs. We would be happy to look into this further for you. For assistance, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP

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Michele1115Dec 6, 2019

Are they good for noice canceling? Thank you for your help.

ChrisPSM - 1 years

The HBS-XL7 does not feature noise cancelling.

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Rafael114Dec 5, 2019

I have a note 10 Plus, How do I connect Google assistant please help... I downloaded the app but it still says Google assistant not connected.

Headset everday - 1 years

It will never work consistently. Ever. End of story. Trust me I've had 20-25 lg headphones for my biz... To the point I don't even bother setting up the Google assistant.

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ChrisPSM - 2 years

It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP

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