Put your Galaxy Galaxy Note20 Ultra 5G's natural style on display. Sleek, fashionable and highly-protective, the OtterBox Symmetry Clear Series® Case includes beveled edges to better defend your smartphone's screen, and a slim design makes it easy to slip into your handbag or pocket.
When it comes to your Galaxy Galaxy Note20 Ultra 5G it's not just about protection. It's also about you: your style, your personality and your life.
Easy to install. Attach and detach your Symmetry Clear Series Case with ease thanks to its simplified one-piece design.
OtterBox Certified Drop+ Protection. Defend your phone against everyday shock and impact damage. OtterBox cases go through over 24 tests and 238 hours of testing.
WARNING: This product contains a chemical known to the state of California to cause birth defects or other reproductive harm.
I dropped my phone legitimately on the carpet of my house and it landed flat on its back. I went to pick it up, the case sustained damage and my phone did too (the camera). Now I am going to have to pay 250$ for a replacement phone because of this case not working properly.
Response from OtterBox Customer Support - 1 month ago
We're sorry to hear about the damage to your device. While our products are designed to withstand a lot, they aren't 100% infallible in all situations. We can't extend our policy to the device, as we aren't the manufacturer. We can help with a new OtterBox at 1-855-688-7269.
Sincerely, OtterBox Customer Service Team
Doesn't fit don't buy
Penny - 5 months ago
This case doesn't fit my new phone. Feel tricked by the sale but maybe he didn't know it wouldn't fit. The cut out for the camera doesn't match up so the case doesn't actually fit. What a waste.
Response from OtterBox Customer Support - 5 months ago
We're sorry to hear that your Symmetry Series case didn't fit properly on your device! Keep in mind, this case is designed for the Galaxy Note20 Ultra, so it won't be compatible with any of the other Note20 devices. If you are using one of those other models, that may be leading to this issue. If you're using the Galaxy S20 Ultra, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269, and we'd be more than happy to get you helped out with a case that will fit your device properly.
Best, OtterBox Customer Service Team
Not very protective
Ahern - 6 months ago
It didn't protect the camera in the back of my phone
Response from OtterBox Customer Support - 6 months ago
We are genuinely sorry to hear that the camera of your Galaxy Note20 Ultra 5G sustained such damage while under the watch of the Symmetry Clear Series Case.
Protection is always our top priority, and we put forth every effort—from design and materials to manufacturing and post-production testing—to ensure that our products will offer the very best security available to limit the potential for such discouraging outcomes. That being said, any given incident is still subject to a variety of unique dynamics that are at times beyond our control, and unfortunately, we are unable to guarantee that all exposure to risk will be eliminated.
Although our warranty cannot be extended to your Samsung device, we would very much like to help get you set up with a new OtterBox for a fresh start.