Whether upgrading or adding a new line of service, you can use Device Dollars toward the purchase of 1 smartphone, basic phone or tablet.

Claiming Device Dollars

You can claim a Device Dollars reward when you have a credit and you see the reward offered on the Choose tab.

Use your claimed Device Dollars within 24 months, or they start to expire. For example, if you claimed $10 Device Dollars in January 2018, the $10 Device Dollars will expire in December 2020.

Using Device Dollars

All the Device Dollars you claim are combined into one total dollar amount.

All your Device Dollars must be applied to one device.

Device Dollars can be used online (My Verizon app, vzw.com), offline (Verizon Wireless authorized retailer) and through telesales.

When you are ready to use your Device Dollars, go to the Use tab, then tap your Device Dollars reward card and tap Get Code. Your code expires 30 days after your tap Get Code.

Paying with Device Dollars

If the device costs more than your Device Dollar total, you must pay the balance.

If your Device Dollar total is more than the cost of the device, you will lose remaining Device Dollars.

Device Dollars can't be applied to more than one device or refunded in cash.

If you pay by a monthly device payment, your Device Dollar amount is applied as a down payment for your new device. It is subtracted from the device payment plan price and then the monthly device payment is calculated.

If you purchase your device from an authorized retailer, your Device Dollar amount will be applied as a credit on your bill. Depending on the date of your purchase, it may take up to two billing cycles.

Device Dollars have no cash value.