Accessibility Resource Center Skip to main content

Motorola moto z² force edition

This device is no longer available for purchase.

The moto z2 force edition is Motorola's most advanced phone ever. The screen is guaranteed not to crack or shatter* and boasts a sleek, yet durable aluminum unibody. Dual cameras with enhanced depth of field allow you to shoot pro-style photos. The moto z2 has the most powerful processor and lightning-fast data speeds from Verizon 4G LTE. And, you can make it something entirely new with moto mods™, and set your imagination free.
Reviews

3.1/5

152 Reviews

45%

of reviewers recommend this product

Moto Z2 Poor Audio Volume

The Silver Fox - 1 month ago

I purchased two of these phones -- one for my wife and one for me. The phone is really good in areas such as picture quality, screen display, and battery life. The audio volume for phone calls is poor. Both my wife and I keep our Moto Z2 phones with the loudspeaker ON because the volume on all phone calls is weak. Even with the volume cranked all the way up, the volume is weak. However, play media with the phone and the volume is much better and satisfactory. According to a Verizon representative, the volume for phone calls is reduced to protect the user's hearing. All my other phones had much better audio volume and our hearing is fine. Maybe that's why Verizon offers a JBL Sound accessory/adapter to improve audio quality, but who wants to carry around the accessory/adapter with you all the time?!

Response from Motorola Customer Care - 2 years ago

Hi The Silver Fox, I appreciate you have one of our phones. I know how important your phone is to you. The device only has 1 speaker which is used for both music and phone calls. You may try to run a diagnostic test through the Device Help app of the phone and see if the speaker works fine.

-Jess MotorolaMobility

Any Android Update bricks these phones

Frank69 - 29 days ago

I've been a Motorola/Droid phone fan for years, and a cell phone user since they were invented. I am a technology engineer. I can't begin to explain my frustration with how much the Moto Z phones are a study in Google incompetence at testing phone updates. These phones have battery performance second to none. They do everything else you want a phone to do. But once you are hit with your first "update" from Android or Verizon - you can kiss your phone goodbye. Everything about it stops working the way you expect it to. It is readily apparent that Google only wants you to keep buying new phones, even before your Verizon contract is up - because they do not test Android updates with any older phones. I'm tired of phones getting bricked when an update is shoved down my throat. I want something better for the hundreds of dollars a month I am spending. Maybe Apple's locked down OS is a better solution - who knows.

Response from Motorola Customer Care - 2 years ago

Hi Frank69,

Thanks for sending us your feedback. We could try to Clear the Cache Partition on the device. If that would not help, a factory reset may be necessary.

Please let us know if those helped by sending us your feedback to supportforums@motorola.com.

-Jhei MotorolaMobility

*The display and embedded lens are warranted against shattering and cracking for four (4) years from the original date of purchase. This phone is not shockproof or designed to withstand all damage from dropping. All other warranty exclusions, including scratches and other cosmetic damage, intentional damage or abuse, normal wear and tear and other limitations apply; visit Motorola.com for details and warranty coverage.
‡All battery life claims are approximate and based on a mixed use profile (which includes both usage and standby time) under optimal network conditions. Actual battery performance will vary and depends on many factors including signal strength, network configuration, age of battery, operating temperature, features selected, device settings, and voice, data, and other application usage patterns.
** Battery must be substantially depleted; charging rate slows as charging progresses.