# Verizon Support > Verizon is a leading provider of technology, communication, information and entertainment products and services to consumers, businesses and government agencies. We power and empower how people live, work and play through America's most reliable 5G network and comprehensive suite of wireless, internet, TV, and business solutions. ## Knowledge Base Articles - [TCL 50 XE 5G - Set Ringtones / Notification Sounds](https://www.verizon.com/support/knowledge-base-307193/): Here's how to select or change ringtones / notification sounds on your TCL 50 XE 5G. - [TCL TAB 10 NXTPAPER 5G - Turn Screen Inversion On / Off](https://www.verizon.com/support/knowledge-base-307369/): Here's how to reverse the color scheme on your TCL TAB 10 NXTPAPER 5G. - [Samsung Galaxy Tab S9 FE 5G - Restart in Safe Mode](https://www.verizon.com/support/knowledge-base-305686/): Here's how to restart your Galaxy Tab S9 FE 5G into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly. - [Samsung Galaxy Tab A9+ 5G - Insert / Remove SIM Card](https://www.verizon.com/support/knowledge-base-306398/): Here's how to properly insert or remove a SIM card for your Galaxy Tab A9+ 5G. - [MOTO G PLAY - 2024 - Record and Play Sound File](https://www.verizon.com/support/knowledge-base-306522/): Here's how to record and play a sound file on your moto g play - 2024. - [Samsung Galaxy S23 FE - Turn Wi-Fi On / Off](https://www.verizon.com/support/knowledge-base-305919/): Turn Wi-Fi on if you want to connect your Galaxy S23 FE to an available Wi-Fi network, or turn it off to troubleshoot or conserve battery life. - [Google Pixel 8 / 8 Pro - Manage Data Usage](https://www.verizon.com/support/knowledge-base-305966/): Here's how to change the data usage cycle and set data warnings and/or limits on your Pixel 8 / 8 Pro. - [Samsung Galaxy Tab S9+ 5G - Adjust Volume](https://www.verizon.com/support/knowledge-base-305507/): Here's how to manage volume controls if your Galaxy Tab S9+ 5G doesn't vibrate or make sounds when receiving calls, texts or emails. - [Samsung Galaxy S23 FE - Add / Edit / Delete a Contact](https://www.verizon.com/support/knowledge-base-305824/): Keeping contacts updated on your Galaxy S23 FE ensures you have accurate info when needed, whether adding a new number, updating details or removing old entries. - [Samsung Galaxy Z Flip5 - Turn Mobile Hotspot On / Off](https://www.verizon.com/support/knowledge-base-305063/): Turn your Galaxy Z Flip5 into a portable Wi-Fi network, allowing devices to connect when other Wi-Fi is unavailable. A reliable cellular data connection is recommended. - [Samsung Galaxy Z Flip5 - Manage Do Not Disturb Settings](https://www.verizon.com/support/knowledge-base-305020/): Do Not Disturb (DND) silences calls and alerts, letting only urgent ones through. If your Galaxy Z Flip5 isn't receiving calls or messages, check settings or disable DND. - [Samsung Galaxy Z Fold5 - Restart Device](https://www.verizon.com/support/knowledge-base-305159/): Try restarting your Galaxy Z Fold5 for issues like freezing or slowness. This clears software issues and restores the device to its normal operation. - [Samsung Galaxy Z Flip5 - Manage Screen Lock Settings](https://www.verizon.com/support/knowledge-base-305024/): Adjust settings to fine-tune security and unlocking preferences on your Galaxy Z Flip5, ensuring the right balance of convenience and protection. - [Wi-Fi Extender (E3200) - Set Up Device / Pair](https://www.verizon.com/support/knowledge-base-305627/): Here's how to set up the Wi-Fi Extender E3200. - [Samsung Galaxy Tab S9 FE 5G - Activate / Set Up Device](https://www.verizon.com/support/knowledge-base-305632/): Here's how to quickly set up your Samsung Galaxy Tab S9 FE 5G. - [Samsung Galaxy Z Flip5 - Turn Wi-Fi Calling On / Off](https://www.verizon.com/support/knowledge-base-305072/): When turned on, Wi-Fi Calling may improve indoor call quality for your Galaxy Z Flip5. - [My Verizon Website - Pay Bill / Manage Bill Settings](https://www.verizon.com/support/knowledge-base-301813/): Here's how to make a payment and manage payment methods (Auto Pay and paper-free billing) via the My Verizon website. - [Verizon Internet Gateway - Ping an IP Address](https://www.verizon.com/support/knowledge-base-301473/): Here's how to ping a local or remote host with the Internet Gateway. - [TCL 30 LE - Clear App Cache](https://www.verizon.com/support/knowledge-base-301621/): Here's how to clear cached data if your TCL 30 LE runs slowly, crashes or resets, or apps freeze. - [Orbic Chromebook - Capture a Screenshot](https://www.verizon.com/support/knowledge-base-301854/): Here's how to capture a screenshot on your Orbic Chromebook. - [Windows 11 - View Connected Device Data Usage](https://www.verizon.com/support/knowledge-base-301517/): If you want to view the data used by devices connected to a PC running Windows 11, view this info. - [Orbic Chromebook - View SIM Card Number](https://www.verizon.com/support/knowledge-base-301892/): Here's how to view the SIM card number associated with your Orbic Chromebook. - [Samsung Galaxy A13 - View Battery Info](https://www.verizon.com/support/knowledge-base-301230/): Review this article for info on battery life, charging your Galaxy A13 and what type of charger to use. - [Verizon Internet Gateway - Configure IP Passthrough / Bridge Mode](https://www.verizon.com/support/knowledge-base-301824/): Here's how to configure IP passthrough settings to use the Internet Gateway with other networking equipment (router, switch, etc.). - [moto g stylus 5G - Turn Video Calling On / Off](https://www.verizon.com/support/knowledge-base-301746/): Here's how to turn Video Calling for your moto g stylus 5G on or off. - [Samsung Galaxy A13 - Unlock Screen](https://www.verizon.com/support/knowledge-base-301220/): Here's how to unlock the screen on your Galaxy A13. - [moto g stylus 5G - Add / Remove a Wi-Fi Connection](https://www.verizon.com/support/knowledge-base-301555/): Here's how to connect to a Wi-Fi network or remove a saved connection on your moto g stylus 5G. - [MOTOROLA EDGE+ 5G UW - Enable / Disable / Modify SIM PIN](https://www.verizon.com/support/knowledge-base-301346/): Here's how to change the SIM PIN for your motorola edge+ 5G UW or turn it on or off. - [Samsung Galaxy A53 5G UW - Reset Network Settings](https://www.verizon.com/support/knowledge-base-301011/): Here's how to reset the network settings if your Galaxy A53 5G UW can't connect to data or send / receive messages. - [moto g stylus 5G - Turn Android Device Protection On / Off](https://www.verizon.com/support/knowledge-base-301716/): Here's how to turn Android Device Protection for your moto g stylus 5G on or off. - [Samsung Galaxy A23 5G UW - View / Delete Call History](https://www.verizon.com/support/knowledge-base-304191/): Here's how to view or clear the call history or delete individual calls from your Galaxy A23 5G UW. - [Samsung Galaxy S23 / Galaxy S23 Ultra - Turn App Permissions On / Off](https://www.verizon.com/support/knowledge-base-304058/): Here's how to turn permissions for installed apps on your Galaxy S23 / Galaxy S23+ / Galaxy S23 Ultra on or off. - [Samsung Galaxy A54 5G - Add / Remove Fingerprint Recognition](https://www.verizon.com/support/knowledge-base-304302/): Set up fingerprint recognition on your Galaxy A54 5G for fast, secure access. Remove saved fingerprints when troubleshooting or changing devices. - [Samsung Galaxy A23 5G UW - Restart Device](https://www.verizon.com/support/knowledge-base-304150/): Here's how to restart your Galaxy A23 5G UW if it crashes and resets, freezes or runs slowly. - [Samsung Galaxy S23 / Galaxy S23 Ultra - Turn GPS Location On / Off](https://www.verizon.com/support/knowledge-base-304053/): GPS location access is needed by some apps on your Galaxy S23 / Galaxy S23+ / Galaxy S23 Ultra to provide turn-by-turn directions or share your location, but can be turned off to save battery life. - [Google Pixel Fold - Manage Contactless Payments](https://www.verizon.com/support/knowledge-base-304682/): Here's how to use the 'Contactless payments' service with your Pixel Fold. - [Samsung Galaxy A54 5G - Insert / Remove SIM Card](https://www.verizon.com/support/knowledge-base-304265/): Switching to a new device, traveling, or troubleshooting a connectivity issue? Learn how to quickly and easily insert or remove the SIM card for your Galaxy A54 5G. - [Google Pixel Fold - Add a Virtual Private Network](https://www.verizon.com/support/knowledge-base-304649/): Here's how to add a virtual private network (VPN) to your Pixel Fold to encrypt your internet traffic and protect your online identity via a secured remote server. - [Samsung Galaxy A54 5G - Manage Data Usage](https://www.verizon.com/support/knowledge-base-304271/): Setting data limits or warnings on your Galaxy A54 5G helps you stay aware of your usage habits, which can be useful if your plan provides a fixed amount of data. - [Google Pixel Fold - Check for Physical Damage](https://www.verizon.com/support/knowledge-base-304663/): Here's how to help determine if your Pixel Fold has liquid or other physical damage. - [Samsung Galaxy A54 5G - View / Extend Battery Life](https://www.verizon.com/support/knowledge-base-304335/): Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Galaxy A54 5G. - [Samsung Galaxy S23 / Galaxy S23 Ultra - Wireless Emergency Alerts](https://www.verizon.com/support/knowledge-base-304014/): Here's how to manage emergency alerts (e.g., AMBER Alerts, etc.) for your Galaxy S23 / Galaxy S23+ / Galaxy S23 Ultra. - [Samsung Galaxy S23 / Galaxy S23 Ultra - Turn Video Calling On / Off](https://www.verizon.com/support/knowledge-base-304041/): Here's how to turn Video Calling for your Galaxy S23 / Galaxy S23+ / Galaxy S23 Ultra on or off. - [Samsung Galaxy A54 5G - Move Media Files to / from Computer](https://www.verizon.com/support/knowledge-base-304280/): Connecting your Galaxy A54 5G to a computer allows you to move photos, videos, or music to free up storage space or back them up to make sure your files are safe. - [Samsung Galaxy S23 / Galaxy S23 Ultra - Share Picture / Video from Gallery](https://www.verizon.com/support/knowledge-base-304083/): Here's how to share a saved picture or video from your Galaxy S23 / Galaxy S23+ / Galaxy S23 Ultra. - [Samsung Galaxy S23 / Galaxy S23 Ultra - Turn Wi-Fi On / Off](https://www.verizon.com/support/knowledge-base-304039/): Here's how to turn Wi-Fi for your Galaxy S23 / Galaxy S23+ / Galaxy S23 Ultra on or off. - [Google Pixel 7a - Insert / Remove SIM Card](https://www.verizon.com/support/knowledge-base-304457/): Here's how to properly insert or remove a SIM card for your Pixel 7a. - [MOTO G 5G - Enable / Disable / Modify Screen Lock](https://www.verizon.com/support/knowledge-base-306949/): Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your moto g 5G. - [MOTO G POWER 5G - Common Camera Settings](https://www.verizon.com/support/knowledge-base-306665/): Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your moto g power 5G. - [Samsung Galaxy S24 / S24+ / S24 Ultra - View Battery Info](https://www.verizon.com/support/knowledge-base-306345/): Review this article for info on battery life, charging your Galaxy S24 / S24+ / S24 Ultra and what type of charger to use. - [MOTO G PLAY - 2024 - Add / Remove Face Recognition](https://www.verizon.com/support/knowledge-base-306537/): Here's how to set up and remove facial recognition on your moto g play - 2024. - [MOTO G 5G - Adjust Account Sync Settings](https://www.verizon.com/support/knowledge-base-306934/): Here's how to view and adjust sync settings on your moto g 5G if you're not receiving email and app notifications. - [Samsung Galaxy A15 5G - View Battery Info](https://www.verizon.com/support/knowledge-base-306308/): Review this article for info on battery life, charging your Galaxy A15 5G and what type of charger to use. - [Samsung Galaxy S24 / S24+ / S24 Ultra - Share Picture / Video from Gallery](https://www.verizon.com/support/knowledge-base-306189/): Sharing photos or videos from the gallery on your Galaxy S24 / S24+ / S24 Ultra makes it simple to send files through messages, social apps or cloud storage in just a few steps. - [Google Pixel 7 / 7 Pro - Manage Hotspot Settings](https://www.verizon.com/support/knowledge-base-303241/): Here's how to configure the hotspot settings (e.g., password, hotspot name, etc.) on your Pixel 7 / 7 Pro. - [Verizon Receiver (LV65) - View LED Status Indicators](https://www.verizon.com/support/knowledge-base-303324/): Here's how to identify the LED light status indicators on the Verizon Receiver (LV65). - [moto g play - 2023 - Move Files from Internal Storage to SD / Memory Card](https://www.verizon.com/support/knowledge-base-303885/): Here's how to move files from internal storage on your moto g play - 2023 to an SD / memory card. - [Samsung Galaxy A14 5G - Check Device Storage](https://www.verizon.com/support/knowledge-base-303609/): If your Galaxy A14 5G is running low on storage, it can cause crashes, slow performance, freezing apps, etc. Check your available memory to prevent these issues. - [Google Pixel 7 / 7 Pro - Common Camera Settings](https://www.verizon.com/support/knowledge-base-303220/): Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your Pixel 7 / 7 Pro. - [Apple iPhone - Enable / Disable / Modify Screen Lock](https://www.verizon.com/support/knowledge-base-303149/): A screen lock secures your Apple® iPhone® and keeps it private. Setting it up or adjusting the options helps you find the right balance between security and accessibility. - [Razer Edge 5G - Power Up in Safe Mode](https://www.verizon.com/support/knowledge-base-303761/): Safe mode is a diagnostic state on your Razer Edge 5G that only runs system apps so you can isolate if a third-party app is causing freezing or slowness. - [Google Pixel 7 / 7 Pro - Record and Play Sound File](https://www.verizon.com/support/knowledge-base-303250/): Here's how to record and play a sound file on your Pixel 7 / 7 Pro. - [Samsung Galaxy S23 / S23+ / S23 Ultra - Manage Home Screen Settings](https://www.verizon.com/support/knowledge-base-303997/): Organizing the Home screen on your Galaxy S23 / S23+ / S23 Ultra makes it easier to use. Resize the grid, move apps and hide unnecessary apps for faster access to your most-used features. - [Samsung Galaxy S23 / S23+ / S23 Ultra - Enable / Disable / Modify Screen Lock](https://www.verizon.com/support/knowledge-base-303992/): A screen lock secures your Galaxy S23 / S23+ / S23 Ultra and keeps it private. Setting it up or adjusting the options helps you find the right balance between security and accessibility. - [Apple iPhone - Restart Device (Alternate Method)](https://www.verizon.com/support/knowledge-base-303148/): Try restarting your Apple® iPhone® for issues like freezing or slowness. This clears software issues and restores the device to its normal operation. - [Verizon Internet Gateway - Optimize 5G Signal Strength via My Verizon app](https://www.verizon.com/support/knowledge-base-303197/): Here's how to enter Setup Mode and launch the 5G Compass on your Verizon Internet Gateway. - [Google Pixel 7 / 7 Pro - Enable / Disable / Modify Screen Lock](https://www.verizon.com/support/knowledge-base-303227/): Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Pixel 7 / 7 Pro. - [Google Pixel 7 / 7 Pro - Check Device Storage](https://www.verizon.com/support/knowledge-base-303216/): If your Pixel 7 / 7 Pro is running low on storage, it can cause crashes, slow performance, freezing apps, etc. Check your available memory to prevent these issues. - [Samsung Galaxy Z Flip4 - Factory Data Reset (Powered Off)](https://www.verizon.com/support/knowledge-base-302369/): Reset your Galaxy Z Flip4 to factory settings as a final troubleshooting step. Use this method if your device is unresponsive or you can't access the Settings menu. - [Google Pixel 7 / 7 Pro - Manage Screen Lock Settings](https://www.verizon.com/support/knowledge-base-303243/): Here's how to configure the screen lock settings for your Pixel 7 / 7 Pro. - [One Talk W78B IP DECT Cordless Phone - Factory Reset](https://www.verizon.com/support/knowledge-base-302746/): Here's how to restore your One Talk W78B IP DECT Cordless Phone or its corresponding W78HV handset to factory default settings if your system admin advises you to do so. - [Apple iPhone - Bring Your Own Device (BYOD) - Transfer SIM / eSIM](https://www.verizon.com/support/knowledge-base-302189/): When you get a new device, you’ll need to transfer your existing phone number to keep using it without interruption. Follow these instructions to move your previous eSIM or physical SIM card info to your BYOD Apple® iPhone®. - [ORBIC JOY - View / Manage Home Screen Panels](https://www.verizon.com/support/knowledge-base-302489/): Here's how to view, add and remove Home screen panels for your ORBIC JOY. - [Inseego MiFi X PRO 5G UW - Insert / Remove Battery](https://www.verizon.com/support/knowledge-base-302138/): Here's how to insert / remove the battery for your Inseego MiFi X PRO 5G UW. - [Samsung Galaxy Z Fold4 - Unlock Screen](https://www.verizon.com/support/knowledge-base-302355/): Here's how to unlock the screen on your Galaxy Z Fold4. - [MOTO G 5G - Turn Wi-Fi Calling On / Off](https://www.verizon.com/support/knowledge-base-307011/): When turned on, Wi-Fi Calling may improve indoor call quality for your moto g 5G. - [TCL FLIP 3 - Move Pictures or Videos to SD / Memory Card](https://www.verizon.com/support/knowledge-base-307492/): Here's how to move pictures / videos from internal storage on your FLIP 3 to an SD / memory card. - [TCL 50 XE 5G - Add / Remove Speed Dial Number](https://www.verizon.com/support/knowledge-base-307079/): Here's how to add or remove a speed dial number on your TCL 50 XE 5G. - [Samsung Galaxy S21 5G / S21+ 5G / S21 Ultra 5G - Manage DTMF Tones](https://www.verizon.com/support/knowledge-base-307043/): If you're calling into an automated system from your Galaxy S21 5G / S21+ 5G / S21 Ultra 5G and your dialpad entries aren't recognized, view this info. - [Gizmo Watch 3 - Capture, View and Save a Picture / Video](https://www.verizon.com/support/knowledge-base-307574/): Here's how to take a picture or record a video then view it on your Gizmo Watch 3. - [Samsung Galaxy S22 / Galaxy S22 Ultra - Factory Data Reset (Powered Off)](https://www.verizon.com/support/knowledge-base-300835/): Here's how to factory / hard reset your Galaxy S22 / Galaxy S22+ / Galaxy S22 Ultra if the screen freezes or call, app, audio or sync issues occur and the device won’t start up. - [Samsung Galaxy A53 5G UW - Manage Home Screen Settings](https://www.verizon.com/support/knowledge-base-300982/): Organizing the Home screen on your Galaxy A53 5G UW makes it easier to use. Resize the grid, move apps and hide unnecessary apps for faster access to your most-used features. - [Samsung Galaxy S22 / Galaxy S22 Ultra - View Device Screen on TV](https://www.verizon.com/support/knowledge-base-300932/): Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy S22 / Galaxy S22+ / Galaxy S22 Ultra. - [Samsung Galaxy A03s - Motions and Gestures](https://www.verizon.com/support/knowledge-base-300294/): Here's how to manage motion-activated services for your Galaxy A03s. - [Samsung Galaxy A03s - Add / Remove a Wi-Fi Connection](https://www.verizon.com/support/knowledge-base-300242/): Here's how to connect to a Wi-Fi network or remove a saved connection on your Galaxy A03s. - [MOTO G POWER (2022) - Disable / Enable App](https://www.verizon.com/support/knowledge-base-300153/): Some pre-installed apps on your moto g power (2022 are mainstays that can’t be removed. Disabling an app can prevent it from running, while enabling it can return functionality. - [MOTO G POWER (2022) - View / Extend Battery Life](https://www.verizon.com/support/knowledge-base-300221/): Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your moto g power (2022). - [Samsung Galaxy A03s - Factory Data Reset (Powered Off)](https://www.verizon.com/support/knowledge-base-300277/): Here's how to factory / hard reset your Galaxy A03s if the screen freezes or call, app, audio or sync issues occur and the device won’t start up. - [Samsung Galaxy A53 5G UW - Adjust Account Sync Settings](https://www.verizon.com/support/knowledge-base-300952/): Here's how to view and adjust sync settings on your Galaxy A53 5G UW if you're not receiving email and app notifications. - [Samsung Galaxy A03s - Add / Remove Fingerprint Recognition](https://www.verizon.com/support/knowledge-base-300515/): Here's how to set up and manage fingerprint recognition to unlock your Galaxy A03s. - [Wi-Fi Extender Mini - View LED Status Indicators](https://www.verizon.com/support/knowledge-base-300298/): Here's how to identify the LED light status indicators on your Wi-Fi Extender Mini. - [MOTOROLA EDGE 5G UW - Enable / Disable / Modify Screen Lock](https://www.verizon.com/support/knowledge-base-239747/): Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your motorola edge 5G UW. - [MOTO G PURE - Activate / Set Up Device](https://www.verizon.com/support/knowledge-base-239530/): These steps guide you through setting up and customizing your moto g pure for everyday use. - [Samsung Galaxy Z Flip3 5G - Use Multi Window](https://www.verizon.com/support/knowledge-base-239093/): Here's how to use two apps simultaneously on your Galaxy Z Flip3 5G. - [TCL TAB Pro 5G - Format SD / Memory Card](https://www.verizon.com/support/knowledge-base-239443/): Here's how to erase all data on the SD / memory card in your TAB Pro 5G. - [MOTO G PURE - Restart Device](https://www.verizon.com/support/knowledge-base-239609/): Here's how to restart your moto g pure if it crashes and resets, freezes or runs slowly. - [MOTO G PURE - Install Device Software Updates](https://www.verizon.com/support/knowledge-base-239576/): Here's how to check for and install software updates on your moto g pure. - [MOTO G PURE - Unlock Screen](https://www.verizon.com/support/knowledge-base-239644/): Here's how to unlock the screen on your moto g pure. - [Apple iPhone 13 / iPhone 13 mini - View Battery Info](https://www.verizon.com/support/knowledge-base-239396/): Review this article for info on battery life, charging your iPhone 13 / iPhone 13 mini and what type of charger to use. - [Airspeed Mobile Hotspot - Access Admin Page](https://www.verizon.com/support/knowledge-base-239986/): Here's how to navigate to the admin page for your Airspeed Mobile Hotspot. - [MOTO G PURE - Share Picture / Video from Gallery](https://www.verizon.com/support/knowledge-base-239618/): Here's how to share a saved picture or video from your moto g pure. - [TCL FLIP Pro - Set Wallpaper](https://www.verizon.com/support/knowledge-base-239339/): Here's how to set the wallpaper on your FLIP Pro. - [Samsung Galaxy Z Flip3 5G - Turn Airplane Mode On / Off](https://www.verizon.com/support/knowledge-base-239072/): Set your Galaxy Z Flip3 5G offline by shutting off Wi-Fi, cellular, and Bluetooth®. This helps save battery or fix connection issues. Turn it off when you want to connect. - [MOTO G PURE - Clear App Cache](https://www.verizon.com/support/knowledge-base-239551/): Here's how to clear temporary storage on your moto g pure to improve performance. - [Verizon Router - LED Status Indicators](https://www.verizon.com/support/knowledge-base-239841/): Here's how to identify the LED light status indicators on your Verizon Router. - [MOTO G PLAY (2021) - Stop Running Apps](https://www.verizon.com/support/knowledge-base-237838/): Here's how to stop running apps if they freeze / hang or cause your moto g play (2021) to crash, reset or run slowly. - [Samsung Galaxy A12 - Add / Remove Speed Dial Number](https://www.verizon.com/support/knowledge-base-237474/): Here's how to add or remove a speed dial number on your Galaxy A12. - [MOTO G PLAY (2021) - Turn Wi-Fi Calling On / Off](https://www.verizon.com/support/knowledge-base-237857/): When turned on, Wi-Fi Calling may improve indoor call quality for your moto g play (2021). - [Samsung Galaxy A12 - View / Restrict Data Usage by App](https://www.verizon.com/support/knowledge-base-237592/): Here's how to view / restrict the amount of data an app on your Galaxy A12 uses. - [Samsung Galaxy A12 - Turn Bluetooth On / Off](https://www.verizon.com/support/knowledge-base-237568/): Here's how to turn Bluetooth for your Galaxy A12 on or off and make it visible to other devices for pairing. - [Samsung Galaxy A12 - Add an Existing Google Account](https://www.verizon.com/support/knowledge-base-237480/): Adding a Google™ (Gmail™) account to your Galaxy A12 lets you access email, apps, and services, as well as sync your data across multiple devices. - [Samsung Galaxy A12 - Install Device Software Updates](https://www.verizon.com/support/knowledge-base-237519/): Here's how to check for and install software updates on your Galaxy A12. - [MOTO G POWER (2021) - View Software Version](https://www.verizon.com/support/knowledge-base-237802/): Here's how to view the software version your moto g power (2021) is running. - [moto g power - Add an Existing Google Account](https://www.verizon.com/support/knowledge-base-237280/): Adding a Google™ (Gmail™) account to your moto g power lets you access email, apps, and services, as well as sync your data across multiple devices. - [Move Media to / from Computer - motorola edge+](https://www.verizon.com/support/knowledge-base-230421/): Here's how to transfer pictures, videos or music files between your motorola edge+ and a computer. - [KYOCERA DuraXV Extreme - Delete Messages](https://www.verizon.com/support/knowledge-base-230982/): Here's how to delete text messages from your DuraXV Extreme. - [LG V60 ThinQ 5G UW - Turn Power Saver On / Off](https://www.verizon.com/support/knowledge-base-230027/): Here's how to turn 'Battery saver' on or off to help manage battery performance for your V60 ThinQ 5G UW. - [moto g stylus - Block / Unblock Numbers](https://www.verizon.com/support/knowledge-base-230053/): Here's how to block messages and send unwanted calls directly to Voicemail for your moto g stylus. - [LG V60 ThinQ 5G UW - Turn App Permissions On / Off](https://www.verizon.com/support/knowledge-base-230090/): Here's how to turn permissions for installed apps on your V60 ThinQ 5G UW on or off. - [moto g stylus - Manage Hotspot Settings](https://www.verizon.com/support/knowledge-base-230173/): Here's how to configure the hotspot settings (e.g., password, network name, timeout settings, managed devices etc.) on your moto g stylus. - [Google Pixel Phones - Switch Default Voice Line (Dual SIM)](https://www.verizon.com/support/knowledge-base-230715/): If you use two phone numbers on your Pixel smartphone, changing the default helps ensure calls and messages always originate from your preferred line. - [Care Smart watch - Factory Data Reset (Powered On)](https://www.verizon.com/support/knowledge-base-230657/): Here's how to factory / hard reset your Care Smart watch if it has a blank screen or you can't make or receive calls. - [Care Smart app - Check Battery Life](https://www.verizon.com/support/knowledge-base-230694/): Here's how to check the battery life of your Care Smart watch or Apple Watch via the Care Smart app. - [Manage Hotspot Settings - motorola edge+](https://www.verizon.com/support/knowledge-base-230413/): Here's how to configure the hotspot settings (e.g., password, network name, timeout settings, managed devices etc.) on your motorola edge+. - [Fossil Gen 5 LTE Smartwatch - Adjust Vibrate Mode](https://www.verizon.com/support/knowledge-base-235789/): Here's how to adjust the vibration settings on your Fossil Gen 5 LTE Smartwatch. - [Apple iPhone - View SIM Card Number](https://www.verizon.com/support/knowledge-base-235527/): You may need to check the SIM card number associated with your Apple® iPhone® if you're activating a new device, verifying account details, or troubleshooting. - [MOTOROLA ONE 5G UW - View Phone Number](https://www.verizon.com/support/knowledge-base-235106/): Here's how to view the mobile number for your Motorola one 5G UW. - [Apple iPhone 12 / iPhone 12 mini - Insert / Remove SIM Card](https://www.verizon.com/support/knowledge-base-235519/): Switching to a new device, traveling, or troubleshooting a connectivity issue? Learn how to quickly and easily insert or remove the SIM card for your Apple® iPhone® 12 / iPhone 12 mini. - [MOTOROLA ONE 5G UW - View / Delete Call History](https://www.verizon.com/support/knowledge-base-235013/): Here's how to view or clear the call history or delete individual calls from your Motorola one 5G UW. - [Pixel 4a 5G UW - Network Mode Settings](https://www.verizon.com/support/knowledge-base-235082/): If you're in an area where you need to set your Pixel 4a 5G UW to a specific network, view this info on network mode settings. - [TCL 10 5G UW - Turn Screen Rotation On / Off](https://www.verizon.com/support/knowledge-base-235664/): Here's how to check settings if the display on your TCL 10 5G UW doesn't rotate or flip. - [Verizon 5G Internet Gateway (LVSKIHP) - Install / Set Up 5G Home - Wall Mount](https://www.verizon.com/support/knowledge-base-235042/): Here's how to properly mount the 5G Internet Gateway (LVSKIHP) on a wall. - [Apple iPhone 12 Pro / iPhone 12 Pro Max - View Battery Info](https://www.verizon.com/support/knowledge-base-235479/): Review this article for info on battery life, charging your iPhone 12 Pro / iPhone 12 Pro Max and what type of charger to use. - [Google Pixel 5 - Change Network Mode](https://www.verizon.com/support/knowledge-base-235100/): If your Pixel 5 drops calls due to being near a network border, locking onto a specific network can help; however, roaming charges may apply. - [Orbic Maui - Google Backup and Restore](https://www.verizon.com/support/knowledge-base-235344/): Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Orbic Maui. - [MOTOROLA ONE 5G UW ACE - Manage Data Usage](https://www.verizon.com/support/knowledge-base-238059/): Here's how to change the data usage cycle and set data warnings and/or limits on your Motorola one 5G UW ace. - [MOTOROLA ONE 5G UW ACE - Set Lock Screen Notifications](https://www.verizon.com/support/knowledge-base-238083/): Here's how to manage how notifications appear on your Motorola one 5G UW ace when the screen is locked. - [Orbic Myra 5G - Customize Your Home Screen](https://www.verizon.com/support/knowledge-base-238183/): Personalizing the Home screen on your Orbic® Myra 5G™ makes daily tasks easier. Add, remove, or arrange apps, use widgets, or set a wallpaper that matches your style. - [Samsung Galaxy Tab S7 FE 5G - View Battery Info](https://www.verizon.com/support/knowledge-base-238488/): Review this article for info on battery life, charging your Galaxy Tab S7 FE 5G and what type of charger to use. - [Forward a Premium Visual Voicemail Message - Orbic](https://www.verizon.com/support/knowledge-base-238626/): Here's how to forward a Premium Visual Voicemail message on your Orbic device via text message or email. - [Samsung Galaxy Tab A7 Lite - Reset All Settings](https://www.verizon.com/support/knowledge-base-238532/): If your Galaxy Tab A7 Lite crashes, resets or runs slowly or apps freeze or cause the device to reset, view this info. - [Smart Wrist by Orbic - Manage Do Not Disturb Settings](https://www.verizon.com/support/knowledge-base-238795/): Here's how to check Do Not Disturb settings if your Smart Wrist isn't receiving calls or alerts for texts and email. - [Verizon 5G Internet Gateway (LVSKIHP) - Install / Set Up 5G Home - Signal Test](https://www.verizon.com/support/knowledge-base-234969/): Here's how to perform a signal test for the 5G Internet Gateway (LVSKIHP). - [LG G Pad 5 10.1 FHD - View Phone Number](https://www.verizon.com/support/knowledge-base-234002/): Here's how to view the mobile number for your G Pad 5 10.1 FHD. - [Samsung Galaxy Tab S7 5G - View Phone Number](https://www.verizon.com/support/knowledge-base-234037/): Here's how to view the mobile number for your Samsung Galaxy Tab S7 5G. - [TCL SIGNA - Factory Data Reset (Powered Off)](https://www.verizon.com/support/knowledge-base-234260/): Here's how to factory / hard reset your SIGNA if the screen freezes or call, app, audio or sync issues occur and the device won't start up. - [Verizon 5G Internet Gateway (LVSKIHP) - View Wi-Fi Name and Password](https://www.verizon.com/support/knowledge-base-234506/): Here's how to find the Wi-Fi password / key for the 5G Internet Gateway (LVSKIHP). - [Verizon 5G Internet Gateway (LVSKIHP) - Configure LAN Settings](https://www.verizon.com/support/knowledge-base-234485/): Here's how to access LAN settings (IP address, Subnet mask, etc.) for the 5G Internet Gateway (LVSKIHP). - [Samsung Galaxy S20 FE 5G UW - Language Selection](https://www.verizon.com/support/knowledge-base-234117/): Here's how to change the language used on your Galaxy S20 FE 5G UW. - [Samsung Galaxy S20 FE 5G UW - Check for Physical Damage](https://www.verizon.com/support/knowledge-base-234085/): Here's how to help determine if your Galaxy S20 FE 5G UW has liquid or other physical damage. - [LTE Network Extender - View GPS Status](https://www.verizon.com/support/knowledge-base-234057/): Here's how to view the GPS status on your LTE Network Extender. - [Samsung Galaxy S20 FE 5G UW - Turn App Permissions On / Off](https://www.verizon.com/support/knowledge-base-234166/): Here's how to turn permissions for installed apps on your Galaxy S20 FE 5G UW on or off. - [Google Pixel 5 - Activate / Set Up Device](https://www.verizon.com/support/knowledge-base-234923/): Activate your Pixel 5 to get started. This ensures you can make calls, send messages and connect to the internet. - [LG G Pad 5 10.1 FHD - View Signal Strength](https://www.verizon.com/support/knowledge-base-234003/): Here's how to view signal strength on your G Pad 5 10.1 FHD. - [Samsung Galaxy Tab S7 5G - Restart in Safe Mode](https://www.verizon.com/support/knowledge-base-233865/): Here's how to restart your Galaxy Tab S7 5G into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly. - [Inseego MiFi 2100 5G UW - Port Forwarding](https://www.verizon.com/support/knowledge-base-233875/): Here's how to open blocked ports on your MiFi 2100 5G UW to allow additional access. - [LG G Pad 5 10.1 FHD - Reset All Settings](https://www.verizon.com/support/knowledge-base-233961/): If your LG G Pad 5 10.1 FHD crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info. - [LG Stylo 6 - Wireless Emergency Alerts](https://www.verizon.com/support/knowledge-base-233129/): Here's how to manage emergency alerts (e.g., Extreme alerts, AMBER alerts, etc.) for your Stylo 6. - [Samsung Galaxy A51 5G UW - Manage Screen Lock Settings](https://www.verizon.com/support/knowledge-base-233242/): Here's how to configure the screen lock settings for your Galaxy A51 5G UW. - [LG G Pad 5 10.1 FHD - Turn Mobile / Wi-Fi Hotspot On / Off](https://www.verizon.com/support/knowledge-base-233983/): Here's how to turn Mobile Hotspot for your G Pad 5 10.1 FHD on or off. - [LG G Pad 5 10.1 FHD - Common Camera Settings](https://www.verizon.com/support/knowledge-base-233906/): Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your G Pad 5 10.1 FHD. - [Inseego MiFi 2100 5G UW - Turn SSID Broadcast On / Off](https://www.verizon.com/support/knowledge-base-233890/): Here's how to display or not display the Wi-Fi name of your MiFi 2100 5G UW to other devices. - [LG G Pad 5 10.1 FHD - Factory Data Reset (Powered On)](https://www.verizon.com/support/knowledge-base-233933/): Here's how to factory / hard reset your LG G Pad 5 10.1 FHD if the screen freezes or app, audio or sync issues occur. - [LG G Pad 5 10.1 FHD - Turn Screen Inversion On / Off](https://www.verizon.com/support/knowledge-base-233986/): Here's how to reverse the color scheme on your G Pad 5 10.1 FHD. - [LG G Pad 5 10.1 FHD - View / Restrict Data Usage by App](https://www.verizon.com/support/knowledge-base-233996/): Here's how to view / restrict the amount of data an app on your G Pad 5 10.1 FHD uses. - [Inseego MiFi 2100 5G UW - Insert / Remove SIM Card](https://www.verizon.com/support/knowledge-base-233822/): Here's how to properly insert or remove a SIM card for your MiFi 2100 5G UW. - [Samsung Galaxy A51 5G UW - Manage Home Screen Settings](https://www.verizon.com/support/knowledge-base-233230/): Here's how to change the default Home screen settings on your Galaxy A51 5G UW. - [Inseego MiFi 2100 5G UW - Insert / Remove Battery](https://www.verizon.com/support/knowledge-base-233818/): Here's how to insert / remove the battery for your MiFi 2100 5G UW. - [Verizon Orbic Speed - View Text Messages](https://www.verizon.com/support/knowledge-base-233323/): Here's how to view text messages sent to your Orbic Speed. - [LG G Pad 5 10.1 FHD - Turn Bluetooth On / Off](https://www.verizon.com/support/knowledge-base-233980/): Here's how to turn Bluetooth for your LG G Pad 5 10.1 FHD on or off and make it visible to other devices for pairing. - [LG G Pad 5 10.1 FHD - Link / Unlink Contacts](https://www.verizon.com/support/knowledge-base-233940/): Your G Pad 5 10.1 FHD lets you combine or separate multiple contacts that might have been saved with different details or appear as duplicates. Follow these steps to clean up your address book and keep contact details up to date. - [Inseego MiFi 2100 5G UW - Edit Access Point Name (APN)](https://www.verizon.com/support/knowledge-base-233814/): Here's how to configure the Access Point Names (APNs) your MiFi 2100 5G UW can use. - [Google Pixel 4a - Check for Physical Damage](https://www.verizon.com/support/knowledge-base-232720/): Here's how to help determine if your Pixel 4a has liquid or other physical damage. - [Samsung Galaxy A71 5G UW - View Battery Info](https://www.verizon.com/support/knowledge-base-232581/): Review this article for info on battery life, charging your Galaxy A71 5G UW and what type of charger to use. - [Samsung Galaxy A21 - Record and Play Sound File](https://www.verizon.com/support/knowledge-base-232302/): Here's how to record sounds and listen to them on your Galaxy A21. - [Samsung Galaxy Watch3 - Restart Device](https://www.verizon.com/support/knowledge-base-232667/): Here's how to restart your Galaxy Watch3 if it crashes and resets, freezes or runs slowly. - [Samsung Galaxy A71 5G UW - Restart in Safe Mode](https://www.verizon.com/support/knowledge-base-232534/): Here's how to restart your Galaxy A71 5G UW into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly. - [Samsung Galaxy A71 5G UW - Add / Edit / Delete a Contact](https://www.verizon.com/support/knowledge-base-232450/): Here's how to add, edit or remove a contact entry on your Galaxy A71 5G UW. - [Samsung Galaxy A21 - View Battery Info](https://www.verizon.com/support/knowledge-base-232378/): Review this article for info on battery life, charging your Galaxy A21 and what type of charger to use. - [Samsung Galaxy A71 5G UW - Turn Mobile Hotspot On / Off](https://www.verizon.com/support/knowledge-base-232563/): Here's how to turn the Mobile Hotspot for your Galaxy A71 5G UW on or off. - [Windows 11 - Pin / Unpin Apps](https://www.verizon.com/support/knowledge-base-240229/): Here's how to pin and unpin apps from the Start menu on your Windows 11 device. - [Samsung Galaxy S21 FE 5G - Capture and Share a Picture / Video](https://www.verizon.com/support/knowledge-base-240633/): Here's how to take a picture or record a video then share from your Galaxy S21 FE 5G. - [Windows 11 - View Device ID](https://www.verizon.com/support/knowledge-base-240253/): Here's how to view the device ID (IMEI) associated with your Windows 11 device. - [Stream TV Soundbar Pro - Install Device Software Update](https://www.verizon.com/support/knowledge-base-240452/): Here's how to check for and install software updates on your Stream TV Soundbar Pro. - [Stream TV Soundbar Pro - Download and Install Apps](https://www.verizon.com/support/knowledge-base-240446/): Here's how to install third-party apps on your Stream TV Soundbar Pro. - [Samsung Galaxy S21 FE 5G - Adjust Vibrate Mode](https://www.verizon.com/support/knowledge-base-240693/): Here's how to set when your Galaxy S21 FE 5G vibrates to alert you of an incoming call, text or other notification. - [Windows 11 - Set Date and Time](https://www.verizon.com/support/knowledge-base-240234/): If your Windows 11 device shows the incorrect date and/or time, here's how to correct it. - [Samsung Galaxy S21 5G / Galaxy S21 Ultra 5G - View SIM Card Number](https://www.verizon.com/support/knowledge-base-236197/): Here's how to view the SIM card number associated with your Galaxy S21 5G / Galaxy S21+ 5G / Galaxy S21 Ultra 5G. - [Kyocera DuraForce Ultra 5G UW - Install Device Software Updates](https://www.verizon.com/support/knowledge-base-236260/): Here's how to check for and install software updates on your DuraForce Ultra 5G UW. - [Samsung Galaxy S21 5G / S21+ 5G / S21 Ultra 5G - Turn Screen Inversion On / Off](https://www.verizon.com/support/knowledge-base-236172/): Here's how to reverse the color scheme on your Galaxy S21 5G / S21+ 5G / S21 Ultra 5G. - [Samsung Galaxy Tab S7+ 5G - Move Media Files to / from Computer](https://www.verizon.com/support/knowledge-base-236585/): Here's how to transfer pictures, videos or music files between your Galaxy Tab S7+ 5G and a computer. - [Samsung Galaxy S21 5G / S21+ 5G / S21 Ultra 5G - Move Media Files to / from Computer](https://www.verizon.com/support/knowledge-base-236126/): Here's how to transfer pictures, videos or music files between your Galaxy S21 5G / S21+ 5G / S21 Ultra 5G and a computer. - [Samsung Galaxy S21 5G / S21+ 5G / S21 Ultra 5G - Customize Your Home Screen](https://www.verizon.com/support/knowledge-base-236094/): Personalizing the Home screen on your Galaxy S21 5G / S21+ 5G / S21 Ultra 5G makes daily tasks easier. Add, remove, or arrange apps, use widgets, or set a wallpaper that matches your style. - [Connected Car Wi-Fi (Porsche) - Activate Monthly Plan](https://www.verizon.com/support/knowledge-base-236049/): Here's how to activate a monthly plan for your Porsche in-car Wi-Fi. - [Kyocera DuraForce Ultra 5G UW - Power Up in Safe Mode](https://www.verizon.com/support/knowledge-base-236274/): If your DuraForce Ultra 5G UW becomes slow or freezes immediately after starting up, this generally happens because of a third-party app interfering with the system. Booting into Safe Mode starts only the default system apps, offering a helpful way to determine which one is causing the issue and remove it. - [Samsung Galaxy S21 5G / S21+ 5G / S21 Ultra 5G - Insert / Remove SIM Card](https://www.verizon.com/support/knowledge-base-236112/): Here's how to properly insert or remove a SIM card for your Galaxy S21 5G / S21+ 5G / S21 Ultra 5G. - [Samsung Galaxy S21 5G / S21+ 5G / S21 Ultra 5G - Capture a Screenshot](https://www.verizon.com/support/knowledge-base-236084/): Here's how to capture a screenshot on your Galaxy S21 5G / S21+ 5G / S21 Ultra 5G. - [Samsung Galaxy S21 5G / S21+ 5G / S21 Ultra 5G - Restart Device](https://www.verizon.com/support/knowledge-base-236140/): Here's how to restart your Galaxy S21 5G / S21+ 5G / S21 Ultra 5G if it crashes and resets, freezes or runs slowly. - [Samsung Galaxy S20 5G UW - Reset Network Settings](https://www.verizon.com/support/knowledge-base-231656/): Here's how to reset the Network settings if your Galaxy S20 5G UW can't connect to data or send / receive messages. - [My Verizon Website - Manage Plan](https://www.verizon.com/support/knowledge-base-231253/): Here's how to change your plan via the My Verizon website. - [OnePlus 8 5G UW - Restart in Safe Mode](https://www.verizon.com/support/knowledge-base-231358/): Restarting your OnePlus 8 5G UW in Safe Mode puts it into a diagnostic state that only runs system apps so you can determine if a third-party app is causing freezing or slowness. - [OnePlus 8 5G UW - Manage Hotspot Settings](https://www.verizon.com/support/knowledge-base-231076/): Here's how to configure the hotspot settings (e.g., password, Hotspot name, timeout settings, etc.) on your OnePlus 8 5G UW. - [Samsung Galaxy S20 5G UW - View Signal Strength](https://www.verizon.com/support/knowledge-base-231718/): Here's how to view the signal strength on your Galaxy S20 5G UW. - [Samsung Galaxy S20 5G UW - Capture and Share a Picture / Video](https://www.verizon.com/support/knowledge-base-231649/): Here's how to take a picture or record a video then share from your Galaxy S20 5G UW. - [Samsung Galaxy A21 - Clear App Cache](https://www.verizon.com/support/knowledge-base-231982/): Here's how to clear temporary storage on your Galaxy A21 to improve performance. - [Edge Screen Settings - motorola edge+](https://www.verizon.com/support/knowledge-base-231743/): Here's how to configure the Edge screen settings on your Motorola edge +. - [Samsung Galaxy S6 edge - Edge Screen Settings](https://www.verizon.com/support/knowledge-base-154701/): Here's how to manage edge screen settings (e.g., edge lighting, people edge, night clock, etc.) on your Samsung Galaxy S6 edge. - [Windows 10 - Microsoft Edge - Add, Delete or Open Favorites](https://www.verizon.com/support/knowledge-base-204584/): Here's how to add, delete or open favorites using Microsoft Edge on Windows 10. - [Samsung Gear VR - Using the Charger](https://www.verizon.com/support/knowledge-base-204005/): Here's some info on using the charger for your Gear VR. - [Initial Connection Activation and Setup - 4G LTE Network Extender](https://www.verizon.com/support/knowledge-base-204067/): Here's how to complete first-time activation and setup of your 4G Network Extender. - [Samsung Galaxy J3 V / J3 (2016) - Remove Gmail Account](https://www.verizon.com/support/knowledge-base-204597/): Removing a Google™ (Gmail™) account from your Galaxy J3 V / J3 (2016) can be helpful when switching accounts, troubleshooting login or email sync issues, or ensuring your data stays private. - [Samsung Galaxy J3 V / J3 (2016) - View / Manage Home Screen Panels](https://www.verizon.com/support/knowledge-base-204272/): Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy J3 V / J3 (2016). - [Sign in to the Admin Page - Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L](https://www.verizon.com/support/knowledge-base-55840/): Here's how to navigate to the admin page for your Verizon Jetpack - MiFi 4620L. - [Unblock SIM PIN - Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L](https://www.verizon.com/support/knowledge-base-55846/): If the SIM PIN for your MiFi 4620L is blocked, here's how to unblock it. - [Change Network Mode - MiFi 4G LTE Global USB Modem U620L](https://www.verizon.com/support/knowledge-base-164662/): If your Global USB Modem U620L drops data connections due to being near a network border, locking onto a specific network can help; however, roaming charges may apply. - [Connection Preference Setting - MiFi 4G LTE Global USB Modem U620L](https://www.verizon.com/support/knowledge-base-164407/): Here's how to change the connection preference for your MiFi 4G LTE Global USB Modem U620L from the Administration Web Interface on your computer. - [LED Status Indicators - MiFi 4G LTE Global USB Modem U620L](https://www.verizon.com/support/knowledge-base-164729/): View this info for explanations of status LEDs on your Global USB Modem U620L. - [Determine Software Version - Windows](https://www.verizon.com/support/knowledge-base-15634/): Here's how to determine what version of Windows your computer is running. - [Samsung Gear VR - Install the Mobile Device](https://www.verizon.com/support/knowledge-base-203991/): Follow these steps to attach your device to your Gear VR. - [Samsung Galaxy J3 V / Galaxy J3 (3rd Gen.) - Set Lock Screen Notifications](https://www.verizon.com/support/knowledge-base-218546/): Here's how to manage how notifications appear on your Galaxy J3 V / Galaxy J3 (3rd Gen.) when the screen is locked. - [Samsung Galaxy Note9 - Google Backup and Restore](https://www.verizon.com/support/knowledge-base-218935/): Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Note9. - [Samsung Galaxy J3 V / Galaxy J3 (3rd Gen.) - Adjust Brightness / Display Settings](https://www.verizon.com/support/knowledge-base-218309/): Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Font size, etc.) for your Galaxy J3 V / Galaxy J3. - [Samsung Galaxy Note9 - Turn Wi-Fi On / Off](https://www.verizon.com/support/knowledge-base-218889/): Turn Wi-Fi on if you want to connect your Galaxy Note9 to an available Wi-Fi network, or turn it off to troubleshoot or conserve battery life. - [Verizon Cloud - Website - Manage / Print Contacts](https://www.verizon.com/support/knowledge-base-80137/): Here's how to add, edit, delete or print contacts via the Verizon Cloud website. - [Software Upgrade Assistant (Samsung) - Software Update](https://www.verizon.com/support/knowledge-base-80200/): Here's how to update the software on your Samsung device using the Software Upgrade Assistant (SUA). - [Manage Plan - Prepaid Android Tablet](https://www.verizon.com/support/knowledge-base-46022/): Here's how to change the Prepaid Verizon data service plan on an Android tablet. - [My Verizon Website - Sign In](https://www.verizon.com/support/knowledge-base-41025/): Here's how to log in / sign in to your My Verizon account via our website. - [Install Call Filter - Apple iPhone](https://www.verizon.com/support/knowledge-base-129719/): Here's how to install the Call Filter app on your Apple iPhone. - [Download and Install iTunes - Windows](https://www.verizon.com/support/knowledge-base-36746/): Here's how to download and install iTunes using a Windows-based computer. - [Verizon LTE Internet and Home Phone - View SIM Card Number](https://www.verizon.com/support/knowledge-base-126110/): Here's how to view the SIM Card Number on your Verizon LTE Internet and Home Phone. - [Verizon Cloud - Website - Find / Remove Duplicate Contacts](https://www.verizon.com/support/knowledge-base-202711/): Here's how to link or unlink duplicate contacts in your Verizon Cloud. - [Upgrade to Premium Visual Voicemail](https://www.verizon.com/support/knowledge-base-202672/): Here's how to upgrade to Premium Visual Voicemail. - [Insert / Remove SIM Card - LG G Pad 8.3 LTE](https://www.verizon.com/support/knowledge-base-130384/): Here's how to properly insert or remove a SIM card for your LG G Pad 8.3 LTE. - [Change Network Mode - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L](https://www.verizon.com/support/knowledge-base-174961/): If your Mobile Hotspot - AC791L drops data connections due to being near a network border, locking onto a specific network can help; however, roaming charges may apply. - [Use Multi Window - Samsung Galaxy Tab 4 (10.1)](https://www.verizon.com/support/knowledge-base-174338/): Here's how to use two apps simultaneously on your Galaxy Tab 4 (10.1). - [Verizon LTE Internet and Home Phone - Install External Antennas](https://www.verizon.com/support/knowledge-base-85862/): Here's how to install external antennas on your LTE Internet and Home Phone. - [Edit Access Point Name (APN) - Verizon 4G LTE USB Modem UML295](https://www.verizon.com/support/knowledge-base-72601/): Here's how to configure the Access Point Names (APNs) your USB Modem UML295 can use. - [My Verizon app - Pay Bill / Manage Bill Settings](https://www.verizon.com/support/knowledge-base-205735/): Here's how to make a payment and manage payment methods, such as Auto Pay and paper-free billing, via the My Verizon app. - [My Verizon app - Manage Account Settings](https://www.verizon.com/support/knowledge-base-205584/): Here's how to manage your profile, edit your contact number and update your address via the My Verizon app - [My Verizon app - Manage Security Settings](https://www.verizon.com/support/knowledge-base-205590/): Here's how to manage your Security Question, Voicemail Password and Account PIN via the My Verizon app. - [One Talk - Update Business Address (E911)](https://www.verizon.com/support/knowledge-base-205676/): Here's how to update the e911 business address for your desk phone via the One Talk portal. - [Turn Data On / Off - LG G Pad 8.3 LTE](https://www.verizon.com/support/knowledge-base-95200/): Turning data on your G Pad 8.3 LTE provides access to online services over the cellular network, while turning it off will impact that experience unless connected to Wi-Fi. - [Auto Switch Between Wi-Fi & Mobile Data Networks - LG G Pad X8.3](https://www.verizon.com/support/knowledge-base-158150/): Here's how to allow your LG G Pad X8.3 to auto switch between Wi-Fi and mobile data to preserve a consistent data connection. - [GizmoHub App - Turn Auto-answer Calls On / Off](https://www.verizon.com/support/knowledge-base-201123/): Here's how to turn Auto-answer calls for your child's Gizmo on or off via the GizmoHub app. - [GizmoHub App - View Software Version](https://www.verizon.com/support/knowledge-base-201046/): Here's how to view the software version for your child's Gizmo device via the GizmoHub app. - [Verizon LTE Internet and Home Phone - View Connection Status](https://www.verizon.com/support/knowledge-base-87222/): Here's how to view your network connection on your Verizon LTE Internet and Home Phone. - [Clear Temporary Internet Files from the Browser](https://www.verizon.com/support/knowledge-base-16404/): Here's how to clear temporary internet files (cache, cookies) from the browser. - [Samsung Galaxy S8 / S8+ - Turn GPS Location On / Off](https://www.verizon.com/support/knowledge-base-210733/): GPS location access is needed by some apps on your Galaxy S8 / S8+ to provide turn-by-turn directions or share your location, but can be turned off to save battery life. - [Samsung Galaxy S9 / S9+ - Factory Data Reset (Powered Off)](https://www.verizon.com/support/knowledge-base-216579/): Here's how to factory / hard reset your Galaxy S9 / S9+ if the screen freezes or call, app, audio or sync issues occur and the device won't start up. - [Samsung Galaxy S9 / S9+ - Turn Power Saver On / Off](https://www.verizon.com/support/knowledge-base-216700/): Here's how to turn 'Power mode' on or off to help manage battery performance for your Galaxy S9 / S9+. - [Hum by Verizon - Activate / Set Up Device](https://www.verizon.com/support/knowledge-base-210134/): Here's info on how to activate and set up your Hum account. - [Samsung Galaxy S9 / S9+ - Turn NFC On / Off](https://www.verizon.com/support/knowledge-base-216758/): Here's how to turn NFC capabilities for your Galaxy S9 / S9+ on or off. - [Samsung Galaxy S9 / S9+ - Turn Wi-Fi Calling On / Off](https://www.verizon.com/support/knowledge-base-216745/): When turned on, Wi-Fi Calling may improve indoor call quality for your Galaxy S9 / S9+. - [Verizon GizmoTablet - Remove a Personal / Corporate Email Account](https://www.verizon.com/support/knowledge-base-220791/): Here's how to delete a personal / corporate email account from your GizmoTablet. - [Apple iPhone - Dual SIM with an eSIM - Switch SMS / MMS Number](https://www.verizon.com/support/knowledge-base-220984/): If you use two phone numbers on your Apple® iPhone®, you can set a specific number to be used as the origination message for text and picture messages. - [Samsung Galaxy S9 / S9+ - Turn Data On / Off](https://www.verizon.com/support/knowledge-base-216766/): Turning data on your Galaxy S9 / S9+ provides access to online services over the cellular network, while turning it off will impact that experience unless connected to Wi-Fi. - [My Verizon app - Complete Device Payment Plan Payoff](https://www.verizon.com/support/knowledge-base-216889/): Here's how to pay the entire remaining balance for a device payment agreement via the My Verizon app. - [Samsung Galaxy S9 / S9+ - Turn Bluetooth On / Off](https://www.verizon.com/support/knowledge-base-216767/): Here's how to turn Bluetooth for your Galaxy S9 / S9+ on or off and make it visible to other devices for pairing. - [Samsung Galaxy Tab A (10.5) - Set Date and Time](https://www.verizon.com/support/knowledge-base-220227/): If your Galaxy Tab A (10.5) shows the incorrect date and / or time, here's how to correct it. - [Verizon Jetpack MiFi 8800L - Change the Admin Password](https://www.verizon.com/support/knowledge-base-220949/): Here's how to change the password used to access the Admin page for your MiFi 8800L. - [Apple iPhone - Add Cellular Plan Using an eSIM](https://www.verizon.com/support/knowledge-base-220955/): With an eSIM, your phone number and plan are installed digitally onto your Apple® iPhone® instead of using a physical SIM card. Downloading an eSIM profile is the first step in getting connected to the Verizon network. - [View SIM Card Number - Wireless Home Phone T2000](https://www.verizon.com/support/knowledge-base-212142/): Here's how to view the SIM card number associated with your Wireless Home Phone T2000. - [Samsung SmartThings Tracker - Install Device Software Update](https://www.verizon.com/support/knowledge-base-222017/): Here's how to check for or install software updates on your SmartThings Tracker. - [Samsung SmartThings Tracker - Change Credit Card on File](https://www.verizon.com/support/knowledge-base-222208/): Here's how to change the credit card on file via the ThingSpace Portal for your SmartThings Tracker. - [Arlo Go - Check for Physical Damage](https://www.verizon.com/support/knowledge-base-212748/): Here's how to check for physical damage on the Arlo Go camera. - [Shutdown Prevention - Samsung](https://www.verizon.com/support/knowledge-base-212922/): Here's how to unlock your screen if you can't remember your password, PIN, pattern or fingerprint for your Samsung device. - [Samsung Galaxy A50 - Add / Remove Fingerprint Recognition](https://www.verizon.com/support/knowledge-base-225279/): Here's how to set up and manage fingerprint recognition to unlock your Galaxy A50. - [Samsung Galaxy A50 - Install Device Software Updates](https://www.verizon.com/support/knowledge-base-225220/): Here's how to check for and install software updates on your Galaxy A50. - [Samsung Galaxy A50 - Insert or Remove SD / Memory Card](https://www.verizon.com/support/knowledge-base-225218/): Here's how to insert or remove an SD / memory card for your Galaxy A50. - [moto z4 - Add an Existing Google Account](https://www.verizon.com/support/knowledge-base-225992/): Here's how to add your Google (Gmail) account to your moto z4. - [Kazuna eTalk - Wireless Emergency Alerts](https://www.verizon.com/support/knowledge-base-225134/): Here's how to manage emergency alerts (e.g., AMBER Alerts, etc.) for your eTalk. - [Unblock SIM PIN - 4G Basic Phones](https://www.verizon.com/support/knowledge-base-225116/): Here's how to unblock the SIM PIN for your 4G Basic Phone. - [Samsung Galaxy A50 - View SIM Card Number](https://www.verizon.com/support/knowledge-base-225341/): Here's how to view the SIM card number associated with your Galaxy A50. - [Activate Visual Voicemail - Google Pixel Phones](https://www.verizon.com/support/knowledge-base-208380/): Here's how to turn on Visual Voicemail on your Pixel phone. - [Windows 10 - Turn On Automatic Backup (OneDrive)](https://www.verizon.com/support/knowledge-base-208421/): Here's how to turn on automatic backup to OneDrive on your Windows 10. - [moto g7 power - Set Date and Time](https://www.verizon.com/support/knowledge-base-224204/): If your moto g7 power shows the incorrect date and/or time, here's how to correct it. - [moto g7 power - Add / Edit / Delete a Contact](https://www.verizon.com/support/knowledge-base-224065/): Here's how to add, edit or remove a contact entry on your moto g7 power. - [Samsung Galaxy S8 / S8+ - Home Screen Settings](https://www.verizon.com/support/knowledge-base-224715/): Here's how to change the Home screen settings for your Galaxy S8 / S8+. - [Alcatel Avalon - Stop Running Apps](https://www.verizon.com/support/knowledge-base-224941/): Here's how to stop running apps if they freeze / hang or cause your Avalon to crash, reset or run slowly. - [Alcatel Avalon - Enable / Disable / Modify Screen Lock](https://www.verizon.com/support/knowledge-base-224934/): Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Avalon. - [moto g7 power - View Phone Number](https://www.verizon.com/support/knowledge-base-224265/): Here's how to view the mobile number for your moto g7 power. - [Sonim XP8 - Call a Number](https://www.verizon.com/support/knowledge-base-224445/): Here's how to place a phone call from your Sonim XP8. - [Sonim XP8 - Restart Device](https://www.verizon.com/support/knowledge-base-224602/): Here's how to restart your Sonim XP8 if it crashes and resets, freezes or runs slowly. - [Samsung Galaxy Note8 - View Device ID](https://www.verizon.com/support/knowledge-base-214460/): Here's how to find the device ID for your Galaxy Note8. - [Samsung Galaxy Note8 - Restart in Safe Mode](https://www.verizon.com/support/knowledge-base-214320/): Here's how to restart your Galaxy Note8 into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly. - [Apple iPhone 8 / 8 Plus - Insert / Remove SIM Card](https://www.verizon.com/support/knowledge-base-214946/): Switching to a new device, traveling, or troubleshooting a connectivity issue? Learn how to quickly and easily insert or remove the SIM card for your Apple® iPhone® 8 / 8 Plus. - [Verizon LTE Internet and Home Phone - Turn HD Voice On / Off](https://www.verizon.com/support/knowledge-base-214784/): How's how to enable or disable HD Voice calling on your Verizon LTE Internet and Home Phone. - [Kyocera DuraXV LTE - Install Device Software Update](https://www.verizon.com/support/knowledge-base-214747/): Here's how to check for and install the system updates on your DuraXV LTE. - [Common Camera Settings - ASUS ZenPad Z8s](https://www.verizon.com/support/knowledge-base-214119/): Here's info in common camera settings, (e.g., flash, timer, front / rear camera, etc.) for your ZenPad Z8s. - [Verizon Jetpack MiFi 7730L - Change the Wi-Fi Password](https://www.verizon.com/support/knowledge-base-214174/): Here's how to change the Wi-Fi password used to connect to your MiFi 7730L. - [4G LTE Network Extender for Enterprise 2 - LED Status Indicators](https://www.verizon.com/support/knowledge-base-223197/): Here's how to interpret the LED status indicators on your 4G LTE Network Extender for Enterprise 2. - [Samsung Galaxy S10 - Turn Wi-Fi On / Off](https://www.verizon.com/support/knowledge-base-223033/): Turn Wi-Fi on if you want to connect your Galaxy S10 to an available Wi-Fi network, or turn it off to troubleshoot or conserve battery life. - [Lenovo tab 4 8 PLUS - Disable / Enable App](https://www.verizon.com/support/knowledge-base-223553/): Some pre-installed apps on your Tab 4 8 PLUS (e.g., Calculator, Google Play Store, etc.) can't be uninstalled. However, they can be disabled to free up resources and reduce clutter on your device. - [Apple iPhone - Turn Noise Cancellation On / Off](https://www.verizon.com/support/knowledge-base-209489/): Turning the Noise Cancellation feature on or off can help reduce background distractions during calls on your Apple® iPhone®. - [My Verizon app - View Order Status](https://www.verizon.com/support/knowledge-base-209511/): Here's how to view and check the delivery status of orders (past and present) via the My Verizon app. - [Fix Screen Overlay Detected Error - Android](https://www.verizon.com/support/knowledge-base-209672/): View this info if you have a Screen Overlay error on your Android device. - [Software Upgrade / Repair Assistant (Motorola) - Initial Setup](https://www.verizon.com/support/knowledge-base-209211/): Here's how to install the Software Upgrade Assistant on your computer for use with Motorola devices made after 8/20/2013 and prepaid devices. - [View Connected Device Data Usage - Windows 10](https://www.verizon.com/support/knowledge-base-207595/): If you want to view the data used by devices connected to a PC running Windows 10, view this info. - [Windows 10 - Install App Updates](https://www.verizon.com/support/knowledge-base-206578/): Here's how to update apps on your Windows 10 device. - [Lenovo tab 4 8 PLUS - Uninstall Apps](https://www.verizon.com/support/knowledge-base-223702/): Here's how to remove or delete apps if your Tab 4 8 PLUS is unresponsive, freezes or an app won't open. - [Samsung Galaxy A10e - View SIM Card Number](https://www.verizon.com/support/knowledge-base-226987/): Here's how to view the SIM card number associated with your Galaxy A10e. - [Samsung Galaxy A10e - Activate / Set Up Device](https://www.verizon.com/support/knowledge-base-226812/): Here's how to quickly set up your Galaxy A10e. - [Samsung Galaxy A10e - View / Manage Home Screen Panels](https://www.verizon.com/support/knowledge-base-226981/): Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy A10e. - [One Talk - Native Dialer Call / Feature Codes](https://www.verizon.com/support/knowledge-base-211425/): Here are the basic dialer features for One Talk. - [Samsung Galaxy S8 / S8+ - Stop Running Apps](https://www.verizon.com/support/knowledge-base-211214/): Here's how to stop running apps if they freeze / hang or cause your Galaxy S8 / S8+ to crash, reset or run slowly. - [Samsung Galaxy S8 / S8+ - Set Ringtones / Notification Sounds](https://www.verizon.com/support/knowledge-base-211008/): Here's how to select or change ringtones / notification sounds on your Galaxy S8 / S8+. - [Call Filter - Enable Spam Filter](https://www.verizon.com/support/knowledge-base-217615/): Here's how to enable the Spam filter when using the Call Filter app. - [My Verizon app - Suspend / Reconnect Device](https://www.verizon.com/support/knowledge-base-211872/): Here's how temporarily suspend and reconnect service for a device via the My Verizon app. - [Samsung Galaxy S8 / S8+ - Turn Video Calling On / Off](https://www.verizon.com/support/knowledge-base-211120/): Here's how to turn Video Calling for your Galaxy S8 / S8+ on or off. - [Samsung Galaxy Watch Active2 - View Battery Info](https://www.verizon.com/support/knowledge-base-228058/): Review this article for info on battery life, charging your Galaxy Watch Active2 and what type of charger to use. - [moto g7 play - Google Backup and Restore](https://www.verizon.com/support/knowledge-base-228375/): Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your moto g7 play. - [moto g7 play - Factory Data Reset (Powered Off)](https://www.verizon.com/support/knowledge-base-228294/): Here's how to factory / hard reset your moto g7 play if the screen freezes or call, app, audio or sync issues occur and the device won't start up. - [My Verizon app - Chat with Tech Coach](https://www.verizon.com/support/knowledge-base-228838/): Here's how to chat with a Tech Coach rep via the My Verizon app. - [Samsung Galaxy Watch Active2 - Set Date and Time](https://www.verizon.com/support/knowledge-base-228014/): If your Galaxy Watch Active2 shows the incorrect date and / or time, here's how to correct it. - [motorola razr - Activate / Set Up Device](https://www.verizon.com/support/knowledge-base-228869/): Activate your razr to get started. This ensures you can make calls, send messages, and connect to the internet. - [Connected Car Wi-Fi (Volkswagen) - Manage Hotspot Settings](https://www.verizon.com/support/knowledge-base-228596/): Turn on the hotspot feature for your Volkswagen in-car Wi-Fi to share mobile data with other devices. Set up the network name, password and security type to enhance security. - [Samsung Galaxy Tab A (8.0) - Adjust Brightness / Display Settings](https://www.verizon.com/support/knowledge-base-219268/): Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Font size, etc.) for your Galaxy Tab A (8.0). - [Samsung Galaxy Watch - Set Date and Time](https://www.verizon.com/support/knowledge-base-219158/): If your Galaxy Watch shows the incorrect date and/or time, here's how to correct it. - [GizmoWatch - Call a Number](https://www.verizon.com/support/knowledge-base-219784/): Here's how to make and end a call on your GizmoWatch. - [Samsung Galaxy Watch - Check Device Storage](https://www.verizon.com/support/knowledge-base-219161/): Here's how to check available space if your Galaxy Watch runs slow / crashes, apps freeze or you can't save media. - [Samsung Galaxy Tab A (8.0) - Activate / Set Up Device](https://www.verizon.com/support/knowledge-base-219389/): These steps guide you through setting up and customizing your Galaxy Tab A 8.0 for everyday use. - [How to Turn Video Calling On / Off - Samsung Galaxy Note9](https://www.verizon.com/support/knowledge-base-219028/): Here's how to turn Video Calling for your Galaxy Note9 on or off. - [Samsung Galaxy Tab A (8.0) - Stop Running Apps](https://www.verizon.com/support/knowledge-base-219398/): Here's how to stop running apps if they freeze / hang or cause your Galaxy Tab A (8.0) to crash, reset or run slowly. - [Samsung 4G LTE Network Extender 2 - Set Admin Password](https://www.verizon.com/support/knowledge-base-215978/): Here's how to set a new admin password for your Samsung 4G LTE Network Extender 2. - [Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Add a Virtual Private Network](https://www.verizon.com/support/knowledge-base-229306/): Here's how to add a virtual private network (VPN) to your Galaxy S20+ 5G / Galaxy S20 Ultra 5G to encrypt your internet traffic and protect your online identity via a secured remote server. - [Samsung Galaxy Tab A (8.4 inch) - View, Open or Close Recently Used Apps](https://www.verizon.com/support/knowledge-base-229634/): Here's how to view, open or close recently used apps on your Galaxy Tab A (8.4 inch). - [My Verizon Website - Manage Call Filter](https://www.verizon.com/support/knowledge-base-229285/): Here's how to turn Call Filter spam block on or off and adjust settings to automatically block high-risk numbers via the My Verizon website. - [My Verizon app - Add a Mobile Hotspot Data Boost](https://www.verizon.com/support/knowledge-base-215850/): Here's how to purchase a Mobile Hotspot Data Boost via the My Verizon app to temporarily give a line more high-speed hotspot data. - [Samsung Galaxy Book S - Capture a Screenshot](https://www.verizon.com/support/knowledge-base-229120/): Here's how to capture and view a screenshot on your Galaxy Book S. - [GizmoHub App - Turn Quiet Mode On / Off](https://www.verizon.com/support/knowledge-base-229341/): Here's how to turn Quiet Mode for your child's Gizmo device on or off via the GizmoHub app. - [Inseego Business Phone Connect - Install Device Software Updates](https://www.verizon.com/support/knowledge-base-229275/): Here's how to check for and install software updates on your Business Phone Connect. - [KYOCERA DuraForce PRO 2 - Add / Remove a Wi-Fi Connection](https://www.verizon.com/support/knowledge-base-221720/): Here's how to connect to a Wi-Fi network or remove a saved connection on your DuraForce PRO 2. - [Samsung Chromebook Plus - Check Device Storage](https://www.verizon.com/support/knowledge-base-221871/): If your Samsung Chromebook Plus is running low on storage, it can cause crashes, slow performance, freezing apps, etc. Check your available memory to prevent these issues. - [ZTE Cymbal LTE - Turn Bluetooth On / Off](https://www.verizon.com/support/knowledge-base-213583/): Here's how to turn Bluetooth for your Cymbal on or off and make it visible to other devices for pairing. - [Samsung Galaxy Note10 - View Software Version](https://www.verizon.com/support/knowledge-base-227433/): Here's how to view the software version your Galaxy Note10 / Note10+ / Note10+ 5G is running. - [Samsung Galaxy Note10 - Check Device Storage](https://www.verizon.com/support/knowledge-base-227190/): If your Galaxy Note10 / Galaxy Note 10+ / Note10+ 5G is running low on storage, it can cause crashes, slow performance, freezing apps, etc. Check your available memory to prevent these issues. - [Samsung Galaxy Note10 - Use Multi Window](https://www.verizon.com/support/knowledge-base-227256/): Here's how to use two apps simultaneously on your Galaxy Note10 / Note10+ / Note10+ 5G. - [5G Home Router - Configure Broadcast Settings](https://www.verizon.com/support/knowledge-base-227029/): Here's how to change the Wi-Fi broadcast settings for the 5G Home Router. - [5G Home Router - Change Guest Wi-Fi Name / Password](https://www.verizon.com/support/knowledge-base-227025/): Here's how to change password or rename your Guest Wi-Fi network on the 5G Home Router. - [Samsung Galaxy Note10 - Compose and Send Email Message](https://www.verizon.com/support/knowledge-base-227196/): Here's how to create and send an email message from your Galaxy Note10 / Note10+ / Note10+ 5G. - [Google Pixel Smartphones - Use Caller ID & Spam Protection](https://www.verizon.com/support/knowledge-base-227857/): Here's how to prevent spam calls on your Google Pixel smartphone. - [Samsung Galaxy Watch Active2 - Answer a Call](https://www.verizon.com/support/knowledge-base-227960/): Here's how to answer a call from your Galaxy Watch Active2. - [5G Home Router - Restart Router via Admin WebGUI](https://www.verizon.com/support/knowledge-base-227084/): Here's how to reboot the 5G Home Router via the Admin WebGUI. - [Samsung Galaxy S25 / S25+ / S25 Edge / S25 Ultra - Add / Remove Face Recognition](https://www.verizon.com/support/knowledge-base-309457/): Use facial recognition on your Galaxy S25 / S25+ / S25 Edge / S25 Ultra to secure your device and personal info. If you decide to switch methods, you can delete your face data anytime. - [Samsung Galaxy S25 / S25+ / S25 Edge / S25 Ultra - Common Camera Settings](https://www.verizon.com/support/knowledge-base-309476/): Refer to this info for basic operation and advanced settings (e.g., flash, timer, front / rear camera, etc.) for the camera on your Galaxy S25 / S25+ / S25 Edge / S25 Ultra. - [Samsung Galaxy S25 / S25+ / S25 Edge / S25 Ultra - Customize Your Home Screen](https://www.verizon.com/support/knowledge-base-309479/): Personalizing the Home screen on your Galaxy S25 / S25+ / S25 Edge / S25 Ultra makes daily tasks easier. Add, remove or arrange apps, use widgets or set a wallpaper that matches your style. - [Samsung Galaxy S25 / S25+ / S25 Edge / S25 Ultra - Restart Device](https://www.verizon.com/support/knowledge-base-309515/): Try restarting your Galaxy S25 / S25+ / S25 Edge / S25 Ultra for issues like freezing or slowness. This clears software issues and restores the device to its normal operation. - [Samsung Galaxy S25 / S25+ / S25 Edge / S25 Ultra - Set Date and Time](https://www.verizon.com/support/knowledge-base-309517/): Keeping the correct date and time on your Galaxy S25 / S25+ / S25 Edge / S25 Ultra ensures alarms, calendar and reminders are delivered correctly. Change if the time is incorrect. - [Samsung Galaxy S25 / S25+ / S25 Edge / S25 Ultra - Manage Battery Saving Settings](https://www.verizon.com/support/knowledge-base-309535/): Power Saving mode helps extend battery life on your Galaxy S25 / S25+ / S25 Edge / S25 Ultra by reducing performance and limiting vibration, location services and most background data. - [Samsung Galaxy S25 / S25+ / S25 Edge / S25 Ultra - Use Wireless PowerShare](https://www.verizon.com/support/knowledge-base-309547/): Wireless PowerShare turns your Galaxy S25 / S25+ / S25 Edge / S25 Ultra into a wireless charger so you can quickly and easily share power with earbuds, watches or another phone. - [Samsung Galaxy S25 / S25+ / S25 Edge / S25 Ultra - View Phone Number](https://www.verizon.com/support/knowledge-base-309557/): You may need to check the phone number for your Galaxy S25 / S25+ / S25 Edge / S25 Ultra if you're activating a new device, verifying account details, changing calling plans or troubleshooting. - [Google Pixel 9a - Add a Virtual Private Network](https://www.verizon.com/support/knowledge-base-309572/): Here's how to add a virtual private network (VPN) to your Pixel 9a to encrypt your internet traffic and protect your online identity via a secured remote server. - [moto g power - 2025 - Customize Your Home Screen](https://www.verizon.com/support/knowledge-base-309849/): Personalizing the Home screen on your moto g power - 2025 makes daily tasks easier. Add, remove, or arrange apps, use widgets, or set a wallpaper that matches your style. - [Samsung Galaxy A16 5G - Adjust Brightness / Display Settings](https://www.verizon.com/support/knowledge-base-309353/): By adjusting screen settings (e.g., Screen saver, Sleep, Display size, etc.) on your Galaxy A16 5G, you can reduce eye strain, improve visibility and extend battery life. - [Google Pixel 3 / 3 XL - Factory Data Reset (Powered Off)](https://www.verizon.com/support/knowledge-base-220012/): Here's how to factory / hard reset your Pixel 3 / 3 XL if the screen freezes or call, app, audio or sync issues occur and the device won't start up. - [Google Pixel 4 / 4 XL - Turn One-Handed Operations On / Off](https://www.verizon.com/support/knowledge-base-228765/): Here's how to turn one-handed operations for your Pixel 4 / 4 XL on or off. - [Samsung Galaxy Watch8 / Watch8 Classic - Turn NFC On / Off](https://www.verizon.com/support/knowledge-base-310642/): Here's how to turn NFC on or off so compatible apps can transfer files from your Galaxy Watch8 / Watch8 Classic. - [Samsung Galaxy Watch8 / Watch8 Classic - Turn Data On / Off](https://www.verizon.com/support/knowledge-base-310640/): Turning on data lets your Galaxy Watch8 / Watch8 Classic access online services over the Verizon network, while turning it off will impact that experience unless connected to Wi-Fi. - [Samsung Galaxy Z Flip7 - Add / Remove Face Recognition](https://www.verizon.com/support/knowledge-base-310304/): Use facial recognition on your Galaxy Z Flip7 to secure your device and personal info. If you decide to switch methods, you can delete your face data anytime. - [Samsung Galaxy Z Flip7 - Move Media Files to / from Computer](https://www.verizon.com/support/knowledge-base-310349/): Connecting your Galaxy Z Flip7 to a computer allows you to move photos, videos, or music to free up storage space or back them up to make sure your files are safe. - [Samsung Galaxy Z Flip7 - View / Delete Call History](https://www.verizon.com/support/knowledge-base-310412/): Whether you want to check past calls or keep call records organized on your Galaxy Z Flip7, knowing how to view or delete call history is important. - [Samsung Galaxy Z Flip7 - View Software Version](https://www.verizon.com/support/knowledge-base-310443/): Knowing the software version your Galaxy Z Flip7 is running helps you check for updates, troubleshoot issues, and ensure compatibility with apps. - [motorola razr - 2025 - View Signal Strength](https://www.verizon.com/support/knowledge-base-310257/): Checking your signal level can help you understand and troubleshoot call quality, data connection speed and whether network issues are affecting your motorola razr. - [motorola razr - 2025 - Manage RTT Settings](https://www.verizon.com/support/knowledge-base-310206/): Use RTT to text in real time on calls from your motorola razr. This can help with hearing or speech issues, or if you prefer typing. - [motorola razr - 2025 - Adjust Brightness / Display Settings](https://www.verizon.com/support/knowledge-base-310112/): By adjusting screen settings (e.g., Screen saver, Screen timeout, Screen zoom, etc.) on your motorola razr, you can reduce eye strain, improve visibility, and extend battery life. - [motorola razr - 2025 - Customize Your Home Screen](https://www.verizon.com/support/knowledge-base-310125/): Personalizing the Home screen on your motorola razr makes daily tasks easier. Add, remove, or arrange apps, use widgets or set a wallpaper that matches your style. - [motorola razr - 2025 - View Battery Info](https://www.verizon.com/support/knowledge-base-310251/): Review this article for info on battery life, charging your motorola razr and what type of charger to use. - [Samsung Galaxy Tab S10+ - Add a User Account](https://www.verizon.com/support/knowledge-base-308722/): If multiple people share your Galaxy Tab S10+, user profiles allow everyone to have their own apps, layout and customized settings. - [Manage Adaptive Battery / Battery Optimization Settings - Android (Motorola)](https://www.verizon.com/support/knowledge-base-202636/): Here's info on Adaptive battery and Battery Optimization, both of which help conserve battery power on your Motorola device. - [My Verizon Website - Activate Netflix & HBO Max Perk](https://www.verizon.com/support/knowledge-base-306089/): Here's how to activate and access your Netflix and HBO Max plan perk via the My Verizon website. - [Apple iPhone 17 Pro / iPhone 17 Pro Max - Activate / Set Up Device](https://www.verizon.com/support/knowledge-base-311190/): Activate your iPhone 17 Pro / iPhone 17 Pro Max to get started. This ensures you can make calls, send messages, and connect to the internet. - [Set Up and Use Bixby - Samsung (Android 10.x)](https://www.verizon.com/support/knowledge-base-229715/): Here's how to set up and use Bixby on your Samsung smartphone running Android 10. - [Reply to a Visual Voicemail Message - Samsung](https://www.verizon.com/support/knowledge-base-103593/): Use the Visual Voicemail text or email reply option on your Samsung smartphone to quickly and conveniently reply instead of having to call back. - [Samsung Galaxy S24 / S24+ / S24 Ultra - Place a Conference Call](https://www.verizon.com/support/knowledge-base-306166/): The conference call function on your Galaxy S24 / S24+ / S24 Ultra lets you talk with multiple people simultaneously so up to 6 parties can participate in the same conversation. - [Samsung Galaxy S24 / S24+ / S24 Ultra - Manage RTT Settings](https://www.verizon.com/support/knowledge-base-306159/): Use RTT to text in real time on calls from your Galaxy S24 / S24+ / S24 Ultra. This can help with hearing or speech issues or if you prefer typing. - [Allow App Installations from Unknown Sources - Motorola](https://www.verizon.com/support/knowledge-base-222177/): Here's how to download apps on your Motorola device from sources other than the Google Play Store. - [Samsung Galaxy S25 FE - Unlock Screen](https://www.verizon.com/support/knowledge-base-310881/): A screen lock keeps your Galaxy S25 FE safe and private. If you've set one up, follow these simple instructions to unlock your device and make it ready for use. - [Samsung Galaxy S25 FE - Restart Device](https://www.verizon.com/support/knowledge-base-310846/): Try restarting your Galaxy S25 FE for issues like freezing or slowness. This clears software issues and restores the device to its normal operation. - [Google Pixel 10 / 10 Pro / 10 Pro XL - Factory Data Reset (Powered Off)](https://www.verizon.com/support/knowledge-base-310695/): Reset your Pixel 10 / 10 Pro / 10 Pro XL to factory settings as a final troubleshooting step. Use this method if your device is unresponsive or you can't access the Settings menu. - [Software Upgrade Assistant (Kyocera) - Repair Assistant](https://www.verizon.com/support/knowledge-base-117779/): Here's how to repair software issues on your Kyocera device or complete an update if the software update failed. - [Software Upgrade Assistant (Kyocera) - Software Update](https://www.verizon.com/support/knowledge-base-117773/): Here's how to upgrade the software on your Kyocera device if software update failed. - [Google Maps - Download an Offline Map](https://www.verizon.com/support/knowledge-base-170763/): If you can't get online or want to avoid global data charges while traveling, here's how to download a map. - [Find My Device - Android - Remotely Locate Device](https://www.verizon.com/support/knowledge-base-208861/): Here's how to use Find My Device to remotely locate your Android device. - [Verizon Cloud - Android - Install and Configure App](https://www.verizon.com/support/knowledge-base-78396/): Here's how to install and configure Verizon Cloud on your Android device. - [Download and Install App - MobileIron](https://www.verizon.com/support/knowledge-base-206692/): Here's how to install the MobileIron app on your Android, iOS or Windows device. - [Google Play Store - Clear App Cache and Data](https://www.verizon.com/support/knowledge-base-202631/): If your Android device runs slow, crashes or resets, or apps freeze, here's how to clear cached data. - [Turn TalkBack / Screen Reader On or Off - Android](https://www.verizon.com/support/knowledge-base-205716/): Here's how to turn TalkBack / Screen reader for your Android device on or off. - [Gmail for Android - Compose and Send a Message](https://www.verizon.com/support/knowledge-base-180536/): Here's how to compose and send a Gmail message from your Android device. - [Turn Call Forwarding On from Device](https://www.verizon.com/support/knowledge-base-181139/): Here's how to turn on immediate Call Forwarding or conditional Call Forwarding (No Answer / Busy Transfer) from your device. - [Reset Voicemail Password from Device](https://www.verizon.com/support/knowledge-base-17076/): Here's how to change or reset your voicemail password from your phone through a call or the My Verizon app. - [Retrieve Voicemail Messages](https://www.verizon.com/support/knowledge-base-17379/): Here's how to retrieve Voicemail messages from your device or another phone. - [Retrieve Voicemail from Another Phone or While Roaming](https://www.verizon.com/support/knowledge-base-17233/): Here's how to check your voicemail messages from another phone or while roaming. - [How to Check Verizon Coverage in the US](https://www.verizon.com/support/knowledge-base-16455/): Here's how to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean. - [Set Up Voicemail](https://www.verizon.com/support/knowledge-base-14613/): Here's how to set up your Basic Voicemail and greeting. - [Google Pixel 10 / 10 Pro / 10 Pro XL - Add / Remove Face Recognition](https://www.verizon.com/support/knowledge-base-310670/): Use facial recognition on your Pixel 10 / 10 Pro / 10 Pro XL to secure your device and personal info. If you decide to switch methods, you can delete your face data anytime. - [How to Check Your Voicemail Messages](https://www.verizon.com/support/knowledge-base-21683/): Here's info on how to check your Voicemail messages via the Visual Voicemail app and Basic Voicemail or from another phone. - [My Verizon app - Manage International Plan and View Usage](https://www.verizon.com/support/knowledge-base-206368/): Here's how to manage plans for international travel and view international data usage via the My Verizon app. - [Samsung Galaxy S24 / S24+ / S24 Ultra - Motions and Gestures](https://www.verizon.com/support/knowledge-base-306162/): Adjust motion and gesture settings to improve how you use your Galaxy S24 / S24+ / S24 Ultra. Customize for gestures, quicker shortcuts and increased overall efficiency. - [Apple iPhone - Use Emergency SOS](https://www.verizon.com/support/knowledge-base-216330/): By knowing how to activate Emergency SOS, you can confidently use your Apple® iPhone® to get immediate assistance during an emergency. - [Apple iPhone - View Software Version](https://www.verizon.com/support/knowledge-base-214981/): Knowing the software version your Apple® iPhone® is running helps you check for updates, troubleshoot issues, and ensure compatibility with apps. - [Apple iPhone - Turn SMS On / Off](https://www.verizon.com/support/knowledge-base-206988/): If you've turned iMessage off on your Apple® iPhone®, here's how to enable SMS to send and receive messages. - [Apple iPhone - Set Date and Time](https://www.verizon.com/support/knowledge-base-206811/): Keeping the date and time accurate on your Apple® iPhone® helps ensure alarms, calendar events, and reminders work as expected. If necessary, adjust these settings when traveling or if the time appears incorrect. - [Apple iPhone - Enable / Disable / Modify SIM PIN](https://www.verizon.com/support/knowledge-base-206865/): Enabling a SIM PIN extra security to your Apple® iPhone®, helping to prevent unauthorized use and protect your personal info if your device is misplaced or stolen. - [Apple iPhone - Add / Edit / Delete a Contact](https://www.verizon.com/support/knowledge-base-206702/): Keeping contacts updated on your Apple® iPhone® ensures you have accurate info when needed, whether adding a new number, updating details or removing old entries. - [Apple iPhone - Configure Personal Hotspot Settings](https://www.verizon.com/support/knowledge-base-206965/): Adjusting hotspot settings allows you to control how devices connect when using your Apple® iPhone® as a portable Wi-Fi network. - [Apple iPhone - Turn Call Blocking & Identification On / Off](https://www.verizon.com/support/knowledge-base-234208/): The Silence Junk Callers feature on your Apple® iPhone® directs calls from numbers not in your contacts to voicemail to help minimize disturbances from unsolicited calls. - [Apple iPhone - Turn Calls From Other Devices On / Off (Continuity)](https://www.verizon.com/support/knowledge-base-211138/): The Calls on Other Devices function on your iPhone® allows you to decide whether your phone calls extend to your other linked Apple® devices. - [Apple iPhone - Change Default Apps](https://www.verizon.com/support/knowledge-base-309494/): Gain more control over your Apple® iPhone® by adjusting default apps so you always use the applications you prefer for specific tasks. - [Apple iPhone - Reset Home Screen Layout](https://www.verizon.com/support/knowledge-base-207096/): A simple reset of the home screen layout can make your Apple® iPhone® feel more manageable by restoring the default arrangement of your apps. - [Apple iPhone - Turn the Find My App On / Off](https://www.verizon.com/support/knowledge-base-207281/): Turning the Find My app on or off gives you control over your location tracking. This is useful for security, privacy, or if you ever need to locate your Apple® iPhone® if it's lost. - [Apple iPhone - Turn iCloud Backup On / Off](https://www.verizon.com/support/knowledge-base-207042/): Whether you're looking to save storage space on your Apple® iPhone® or ensure your data is consistently backed up, understanding iCloud® backup settings is important. - [Apple iPhone - Manage Siri Settings](https://www.verizon.com/support/knowledge-base-207233/): To make Siri® work best for you, explore its settings on your Apple® iPhone®. You can adjust options for language, voice, and how it interacts with locked screens. - [Apple iPhone - Activate Personal Hotspot](https://www.verizon.com/support/knowledge-base-207175/): Activating the Personal Hotspot feature allows you to turn your Apple® iPhone® into a portable Wi-Fi network, letting other devices connect when a Wi-Fi network isn’t available. A reliable cellular data connection is recommended. - [Apple iPhone - Use Speakerphone](https://www.verizon.com/support/knowledge-base-207225/): Use speakerphone on your Apple® iPhone® to keep your hands free for other tasks, share conversations with others or simply avoid holding your phone for long periods. - [Apple iPhone - Turn Silent Mode On / Off](https://www.verizon.com/support/knowledge-base-207239/): Silent Mode gives you instant control over audio on your Apple® iPhone® by allowing you to choose when your phone makes noise and when it stays perfectly quiet. - [Apple iPhone - Turn Do Not Disturb On / Off](https://www.verizon.com/support/knowledge-base-207150/): Do Not Disturb (DND) silences calls and alerts, letting only urgent ones through. If your Apple® iPhone® isn't receiving calls or messages, check settings or disable DND. - [Apple iPhone - Adjust Volume](https://www.verizon.com/support/knowledge-base-163920/): Adjusting the volume on your Apple® iPhone® can help when you're watching a video, listening to music or joining a call. - [Apple iPhone 11 / 11 Pro / 11 Pro Max - Activate / Set Up Device](https://www.verizon.com/support/knowledge-base-228142/): Activate your Apple® iPhone® 11 / 11 Pro / 11 Pro Max to get started. This ensures you can make calls, send messages, and connect to the internet. - [Samsung Galaxy S24 FE - Set Lock Screen Notifications](https://www.verizon.com/support/knowledge-base-309109/): Choose whether messages and alerts show in full, remain private or stay silent while the screen on your Galaxy S24 FE is locked. - [Samsung Galaxy Z Flip6 - Unlock Screen](https://www.verizon.com/support/knowledge-base-308159/): A screen lock keeps your Galaxy Z Flip6 safe and private. If you've set one up, follow these simple instructions to unlock your device and make it ready for use. - [Samsung Galaxy Z Flip6 - Install Device Software Updates](https://www.verizon.com/support/knowledge-base-308103/): Software updates improve performance, fix bugs, and enhance security. Installing them helps keep your Galaxy Z Flip6 safe and running efficiently. - [Samsung Galaxy Z Flip6 - Adjust Brightness / Display Settings](https://www.verizon.com/support/knowledge-base-308081/): By adjusting screen settings (e.g., Screen saver, Screen timeout, Screen zoom, etc.) on your Galaxy Z Flip6, you can reduce eye strain, improve visibility and extend battery life. - [Samsung Galaxy A36 5G - Turn Mobile Hotspot On / Off](https://www.verizon.com/support/knowledge-base-309937/): Turn your Galaxy A36 5G into a portable Wi-Fi network, allowing devices to connect when other Wi-Fi is unavailable. A reliable cellular data connection is recommended. - [Update the Gmail Password - Android](https://www.verizon.com/support/knowledge-base-47726/): Here's how to update the password for your Gmail account from your Android device. - [Manage App Alerts / Notifications - Android](https://www.verizon.com/support/knowledge-base-211621/): Alerts and notifications for apps on your Android™ device can be customized to control whether or not certain apps inform you of activity. - [Google Wallet - Set Default Payment Card](https://www.verizon.com/support/knowledge-base-176526/): Here's how to set your Google Pay default payment method in Google Wallet™. - [Turn Find My Device On / Off - Android](https://www.verizon.com/support/knowledge-base-158145/): Here's info on how to remotely locate, lock, ring or erase your Android device. - [Samsung Galaxy S24 FE - Manage Home Screen Settings](https://www.verizon.com/support/knowledge-base-309141/): Organizing the Home screen on your Galaxy S24 FE makes it easier to use. Resize the grid, move apps and hide unnecessary apps for faster access to your most-used features. - [Samsung Galaxy S24 FE - Share Picture / Video from Gallery](https://www.verizon.com/support/knowledge-base-309106/): Sharing photos or videos from the gallery on your Galaxy S24 FE makes it simple to send files through messages, social apps or cloud storage in just a few steps. - [Apple iPhone - Use the Find My app](https://www.verizon.com/support/knowledge-base-207269/): The Find My app is essential if you have an Apple® iPhone®. It allows you to track your device's location, play a sound to find it nearby, or even erase its data if it falls into the wrong hands. - [Ensure Picture / Video Message does not Exceed File Size Limit](https://www.verizon.com/support/knowledge-base-14641/): If you're having issues sending/receiving pictures and videos, here's some info regarding size limits. - [Google Pixel 8 / 8 Pro - Factory Data Reset (Powered Off)](https://www.verizon.com/support/knowledge-base-305957/): Here's how to factory / hard reset your Pixel 8 / 8 Pro if the screen freezes or call, app, audio or sync issues occur and the device won’t start up. - [Google Pixel 8 / 8 Pro - View SIM Card Number](https://www.verizon.com/support/knowledge-base-306046/): Here's how to view the SIM card number associated with your Pixel 8 / 8 Pro. - [Samsung Galaxy Tab A9+ 5G - Turn Data On / Off](https://www.verizon.com/support/knowledge-base-306402/): Turning data on your Galaxy Tab A9+ 5G provides access to online services over the cellular network, while turning it off will impact that experience unless connected to Wi-Fi. - [Samsung Devices - Transfer SIM / eSIM (Bring Your Own Device)](https://www.verizon.com/support/knowledge-base-307034/): Transferring your SIM card or eSIM ensures you keep your existing phone number and service when activating your Samsung BYOD (Bring Your Own Device) smartphone. - [Verizon Router - Access Admin Page](https://www.verizon.com/support/knowledge-base-308501/): Here's how to access the admin page for the Verizon Router. - [Samsung Galaxy A15 5G - Block / Unblock Numbers](https://www.verizon.com/support/knowledge-base-306212/): Blocking certain numbers on your Galaxy A15 5G stops unwanted calls and messages. If you can't receive calls or messages from specific numbers, verify they're not blocked. - [Samsung Galaxy A15 5G - Capture a Screenshot](https://www.verizon.com/support/knowledge-base-306214/): Capturing a screenshot on your Galaxy A15 5G is an easy way to preserve messages, images or anything else you might need to reference later. - [Samsung Galaxy S23 FE - Capture a Screenshot](https://www.verizon.com/support/knowledge-base-305836/): Capturing a screenshot on your Galaxy S23 FE is an easy way to preserve messages, images or anything else you might need to reference later. - [Google Pixel Watch 3- Turn Airplane Mode On / Off](https://www.verizon.com/support/knowledge-base-308772/): Set your Pixel Watch 3 offline by shutting off Wi-Fi, cellular, and Bluetooth®. This helps save battery or fix connection issues. Turn it off when you want to connect. - [Apple iPhone 16 / 16e / 16 Plus - Activate / Set Up Device](https://www.verizon.com/support/knowledge-base-309040/): Activate your iPhone 16 / 16e / 16 Plus to get started. This ensures you can make calls, send messages, and connect to the internet. - [Verizon Family - Download and Install App](https://www.verizon.com/support/knowledge-base-81602/): Here's how to install the Verizon Family parent app using your smartphone. - [Verizon Family - Install the Companion App](https://www.verizon.com/support/knowledge-base-81604/): Here's how to install the Verizon Family companion app using your Dependent's device. - [Verizon Family - Add Time Restrictions](https://www.verizon.com/support/knowledge-base-81640/): Here's how to add time restrictions to a Dependent's device via the Verizon Family parent app on your device. - [Verizon Family - View Activity](https://www.verizon.com/support/knowledge-base-81642/): Here's how to view your Dependent's call and/or text activity using the Verizon Family Guardian app on your smartphone or tablet. - [Verizon Family - Add or Remove Trusted / Blocked Websites](https://www.verizon.com/support/knowledge-base-213224/): Here's how to add / remove trusted or blocked websites via the Verizon Family parent app on your device. - [Verizon Family - Turn Location Sharing On / Off](https://www.verizon.com/support/knowledge-base-217105/): Here's how to turn location sharing on or off using the Verizon Family app on your smartphone or tablet. - [Samsung Galaxy Watch FE - Answer a Call](https://www.verizon.com/support/knowledge-base-308959/): Here's how to answer a call from your Galaxy Watch FE. - [MOTO G POWER 5G - Manage Hotspot Settings](https://www.verizon.com/support/knowledge-base-306682/): Here's how to configure the hotspot settings (e.g., password, network name, timeout settings, etc.) on your moto g power 5G. - [Gizmo Watch 3 - Use Activity Tracker](https://www.verizon.com/support/knowledge-base-309318/): Here's how to start an activity then view the progress or results using your Gizmo Watch 3. - [Gizmo Watch 3 - Adventure - Use Activity Tracker](https://www.verizon.com/support/knowledge-base-309319/): Here's how to start an activity then view the progress or results using your Gizmo Watch 3 - Adventure. - [MOTO G PLAY - 2024 - Turn Screen Rotation On / Off](https://www.verizon.com/support/knowledge-base-306559/): Here's how to check settings if the display on your moto g play - 2024 doesn't rotate or flip. - [MOTO G PLAY - 2024 - Activate / Set Up Device](https://www.verizon.com/support/knowledge-base-306466/): These steps guide you through setting up and customizing your moto g play - 2024 for everyday use. - [My Verizon Website - Update Connected Device Emergency Address (E911)](https://www.verizon.com/support/knowledge-base-202066/): Here's how to update the E911 address on your device, used by emergency personnel, via the My Verizon website. - [Orbic JOURNEY PRO / JOURNEY PRO LITE - Create and Send a Text Message](https://www.verizon.com/support/knowledge-base-307819/): Here's how to create and send a text message via the Messages app on your JOURNEY PRO / JOURNEY PRO LITE. - [Google Pixel 9 / 9 Pro / 9 Pro XL - Common Camera Settings](https://www.verizon.com/support/knowledge-base-308474/): Refer to this info for basic operation and advanced settings (e.g., flash, timer, front / rear camera, etc.) for the camera on your Pixel 9 / 9 Pro / 9 Pro XL. - [Google Pixel 9 / 9 Pro / 9 Pro XL - Manage Do Not Disturb Settings](https://www.verizon.com/support/knowledge-base-308460/): Do Not Disturb (DND) silences calls and alerts, letting only urgent ones through. If your Pixel 9 / 9 Pro / 9 Pro XL isn't receiving calls or messages, check settings or turn off DND. - [Home Phone Base - LED Status Indicators](https://www.verizon.com/support/knowledge-base-227909/): Here's the LED light status for your Home Phone Base. - [Samsung Galaxy Tab S10+ - Factory Data Reset (Powered On)](https://www.verizon.com/support/knowledge-base-308758/): Reset your Galaxy Tab S10+ to factory settings as a final troubleshooting step, or an easy way to erase your data if you're upgrading or trading your device in. - [Samsung Galaxy Z Fold6 - Manage Home Screen Settings](https://www.verizon.com/support/knowledge-base-308309/): Here's how to change the default Home screen settings on your Galaxy Z Fold6. - [Samsung Galaxy S24 / S24+ / S24 Ultra - Turn Airplane Mode On / Off](https://www.verizon.com/support/knowledge-base-306197/): Set your Galaxy S24 / S24+ / S24 Ultra offline by shutting off Wi-Fi, cellular and Bluetooth®. This helps save battery or fix connection issues. Turn it off when you want to connect. - [Orbic SPEED X 5G - Turn Airplane Mode On / Off](https://www.verizon.com/support/knowledge-base-307978/): Airplane mode disconnects your Orbic® SPEED X 5G from the cellular network without turning it off. This helps save battery or fix connection issues. Turn it off when you want to connect. - [Google Messages - Create and Send a Text Message](https://www.verizon.com/support/knowledge-base-301076/): Here's how to create and send a text message via the Messages by Google app on your Android smartphone. - [Orbic JOY 2 - Use Multi Window](https://www.verizon.com/support/knowledge-base-309060/): Here's how to use two apps simultaneously on your JOY 2. - [Orbic JOY 2 - Wireless Emergency Alerts](https://www.verizon.com/support/knowledge-base-308859/): Here's how to manage emergency alerts (e.g., AMBER Alerts, etc.) for your JOY 2. - [Google Pixel 8a - Check for Physical Damage](https://www.verizon.com/support/knowledge-base-306833/): Here's how to help determine if your Pixel 8a has liquid or other physical damage. - [Samsung Galaxy A16 5G - Disable / Enable App](https://www.verizon.com/support/knowledge-base-309366/): Certain pre-installed apps on your Galaxy A16 5G can't be removed. Disabling them can free up space and declutter your device, while enabling them returns functionality. - [Samsung Galaxy S24 FE - Disable / Enable App](https://www.verizon.com/support/knowledge-base-309172/): Some pre-installed apps on your Galaxy S24 FE are mainstays that can’t be removed. Disabling an app can prevent it from running, while enabling it can return functionality. - [Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - View Connected Devices](https://www.verizon.com/support/knowledge-base-122766/): To view info for devices connected to your Verizon Jetpack - MiFi 6620L, see this. - [Samsung Galaxy S24 / S24+ / S24 Ultra - Customize Your Home Screen](https://www.verizon.com/support/knowledge-base-306138/): Personalizing the Home screen on your Galaxy S24 / S24+ / S24 Ultra makes daily tasks easier. Add, remove, or arrange apps, use widgets, or set a wallpaper that matches your style. - [moto g - 2025 - Install Device Software Updates](https://www.verizon.com/support/knowledge-base-309695/): Here's how to check for and install software updates on your moto g - 2025. - [moto g power - 2025 - Turn One-Handed Operations On / Off](https://www.verizon.com/support/knowledge-base-309796/): Here's how to turn one-handed operations for your moto g power - 2025 on or off. - [moto g power - 2025 - Add a Virtual Private Network](https://www.verizon.com/support/knowledge-base-309862/): Here's how to add a virtual private network (VPN) to your moto g power - 2025 to encrypt your internet traffic and protect your online identity via a secured remote server. - [Samsung Galaxy S24 / S24+ / S24 Ultra - View MAC Address](https://www.verizon.com/support/knowledge-base-306349/): Knowing the unique MAC address for your Galaxy S24 / S24+ / S24 Ultra can help you control router access, troubleshoot connection problems or register your device on a secure network. - [moto g - 2025 - Factory Data Reset (Powered Off)](https://www.verizon.com/support/knowledge-base-309689/): Here's how to factory / hard reset your moto g - 2025 if the screen freezes or call, app, audio or sync issues occur and the device won’t start up. - [My Verizon app - View Data Usage](https://www.verizon.com/support/knowledge-base-205730/): Here's how to view and manage your data usage via the My Verizon app. - [Google Pixel 9a - Capture and Share a Picture / Video](https://www.verizon.com/support/knowledge-base-309583/): Here's how to take a picture or record a video then share it from your Pixel 9a. - [Samsung Galaxy S23 FE - Turn One-Handed Operations On / Off](https://www.verizon.com/support/knowledge-base-305912/): One-handed operation is an accessibility feature that alters the keyboard on your Galaxy S23 FE for easier typing and swiping, which is useful for larger screens. - [Samsung Galaxy Tab S10 FE 5G - Turn Screen Rotation On / Off](https://www.verizon.com/support/knowledge-base-310074/): Here's how to check settings if the display on your Galaxy Tab S10 FE 5G doesn't rotate or flip. - [Samsung Galaxy A36 5G - Add an Existing Google Account](https://www.verizon.com/support/knowledge-base-309875/): Adding a Google™ (Gmail™) account to your Galaxy A36 5G lets you access email, apps, and services, as well as sync your data across multiple devices. - [moto g power - 2025 - Restart Device](https://www.verizon.com/support/knowledge-base-309814/): Here's how to restart your moto g power - 2025 if it crashes and resets, freezes or runs slowly. - [Samsung Galaxy A16 5G - Manage Home Screen Settings](https://www.verizon.com/support/knowledge-base-309373/): Organizing the Home screen on your Galaxy A16 5G makes it easier to use. Resize the grid, move apps and hide unnecessary apps for faster access to your most-used features. - [Samsung Galaxy A16 5G - Add a Personal / Corporate Email Account](https://www.verizon.com/support/knowledge-base-309349/): Follow these instructions to configure IMAP, POP3 or Exchange® account settings for an email address on your Galaxy A16 5G that's not serviced by Gmail™. - [Apple Watch - Update Apps](https://www.verizon.com/support/knowledge-base-216274/): Updating apps on your Apple Watch® is important for getting the latest features, bug fixes, and security improvements, helping to ensure your apps run smoothly and safely. - [Apple Watch - Dual SIM with an eSIM - Add Multiple Cellular Plans](https://www.verizon.com/support/knowledge-base-222091/): With an eSIM, your phone number and plan are installed digitally onto your Apple Watch® instead of using a physical SIM card. Downloading an eSIM profile is the first step in getting connected to the Verizon network. - [Apple Watch - Verify Wi-Fi Connection](https://www.verizon.com/support/knowledge-base-215408/): Verifying your Apple Watch® is connected to a Wi-Fi network ensures it can access data and features even when your iPhone® isn't nearby. - [Apple Watch - View SIM Card Number](https://www.verizon.com/support/knowledge-base-215398/): You may need to check the eSIM (embedded SIM) number associated with your Apple Watch® if you're activating a new device, verifying account details or troubleshooting. - [Apple Watch - Turn Cellular On / Off](https://www.verizon.com/support/knowledge-base-215399/): Turning data on your Apple Watch® provides access to online services over the cellular network, while turning it off will impact that experience unless connected to Wi-Fi. - [Apple Watch - Set Up Cellular Service](https://www.verizon.com/support/knowledge-base-215386/): Setting up cellular service for your Apple Watch® lets you make calls, send texts, and use data without your iPhone® nearby. - [Apple iPad - Upgrade iCloud Storage Space](https://www.verizon.com/support/knowledge-base-55632/): Upgrading your iCloud® storage provides more room for your Apple® iPad® backups, photos, and other files. This prevents interruptions and ensures your data is always accessible across devices. - [Apple iPad - Create and Send a Text Message](https://www.verizon.com/support/knowledge-base-55308/): Follow these instructions to send a text message from your Apple® iPad®. - [Apple iPad - Turn Private Browsing On / Off](https://www.verizon.com/support/knowledge-base-137569/): Increase your online privacy by preventing web pages from tracking you and creating a search history when you browse the internet from Apple® iPad®. - [Apple iPad - Change Device Language](https://www.verizon.com/support/knowledge-base-207341/): Set your Apple® iPad® to a preferred language for better understanding and ease of use. - [Apple iPad - Restart Device](https://www.verizon.com/support/knowledge-base-41053/): Try restarting your Apple® iPad® for issues like freezing or slowness. This clears software issues and restores the device to its normal operation. - [Apple iPad - View, Open or Close Recently Used Apps](https://www.verizon.com/support/knowledge-base-41160/): Navigating recently-used apps lets you quickly resume tasks or free up unused operating memory on your Apple® iPad®. - [Apple iPad - Turn Do Not Disturb On / Off](https://www.verizon.com/support/knowledge-base-65134/): Do Not Disturb (DND) silences calls and alerts. If your Apple® iPad® isn't receiving calls or messages, check settings or disable DND. - [Apple iPad - Use Apple ID with FaceTime](https://www.verizon.com/support/knowledge-base-65227/): To fully enable FaceTime® features on your Apple® iPad®, you'll need to connect it to your Apple ID. This allows for personalized video and audio communication with your contacts. - [Apple iPad - Turn International CDMA On / Off](https://www.verizon.com/support/knowledge-base-65132/): To ensure proper phone functionality when abroad, you might need to adjust the International CDMA setting on your Apple® iPad®. - [Apple iPad - Manage Siri Settings](https://www.verizon.com/support/knowledge-base-124249/): To make Siri® work best for you, explore its settings on your Apple® iPad®. You can adjust options for language, voice, and how it interacts with locked screens. - [Apple iPad - Turn Calls from iPhone On / Off](https://www.verizon.com/support/knowledge-base-202002/): The Calls from iPhone function allows you to make and receive calls on your Apple® iPad® as if it were your Apple® iPhone®. - [Apple iPad - Turn Cellular Data for Automatic Downloads On / Off](https://www.verizon.com/support/knowledge-base-139572/): Enabling or disabling Automatic Downloads in the App Store® on your Apple® iPad® controls whether apps and content automatically download to your device. This helps manage storage and data usage. - [Apple iPad - Set Up Family Sharing](https://www.verizon.com/support/knowledge-base-123464/): Set up Family Sharing on iCloud® via your Apple® iPad® to enable sharing of digital content among family members. - [Apple iPad - Turn Background App Refresh On / Off](https://www.verizon.com/support/knowledge-base-123426/): Managing background app refresh on your Apple® iPad® controls how apps update content when not in use. This setting can help save battery life and reduce cellular data usage. - [My Verizon Website - View Device Info](https://www.verizon.com/support/knowledge-base-202724/): The My Verizon website displays device info like the mobile number, SIM ID, and device ID (IMEI). This can help in filing an insurance claim or police report if your phone is lost or stolen. ## FAQ Articles - [Verizon Privacy Dashboard for mobile customers FAQs](https://www.verizon.com/support/consumer-privacy-dashboard-faqs/): Learn how to access your personal information file with the Verizon Privacy Dashboard. Find out how to remove some information and edit your privacy settings. - [+play Bundle offer FAQs](https://www.verizon.com/support/play-bundle-offers-faqs/): Bundle offers with +play are no longer available. - [+play FAQs - Manage your online subscriptions](https://www.verizon.com/support/entertainment-play-faqs/): Learn more about +play service and get answers to questions you might encounter. - [Xbox Game Pass Ultimate and Xbox All Access FAQs](https://www.verizon.com/support/entertainment-play-xbox-faqs/): Learn about Xbox Game Pass Ultimate and Xbox All Access. Find out where it's available and who to contact for more answers. - [+play Content Providers - support and contact info](https://www.verizon.com/support/entertainment-play-contact-provider/): Learn more about +play partners and how to contact support for each provider. - [+play promos FAQs](https://www.verizon.com/support/entertainment-play-promo-faqs/): Promotional offers with +play are no longer available. - [NFL Sunday Ticket from YouTube, On Us Redemption FAQs](https://www.verizon.com/support/nfl-sunday-ticket-youtubetv-faqs/): This offer is no longer available. Learn about the NFL Sunday Ticket from YouTube, On Us offer and how to redeem it. This offer covers the 2025 NFL season. - [Mobile device deals and promos FAQs](https://www.verizon.com/support/device-deals-faqs/): Learn about Verizon phone deals and promotions, including buy one get one, trade-in and free or discounted, available to new, switching and existing customers. - [Unlimited Cloud Storage perk with select mobile and home internet plans FAQs](https://www.verizon.com/support/cloud-storage-perk-faqs/): Learn how to get Unlimited storage as low as $10/month with select home internet and mobile plans. Find out how to sign up and manage your storage. - [Disney+, Hulu, ESPN+ (W/Ads) perk with select mobile and home plans FAQs](https://www.verizon.com/support/disney-bundle-perk-faqs/): Get the Disney+, Hulu, ESPN+ (W/Ads) $10/month perk with select mobile and home internet plans. - [100 GB Mobile Hotspot perk with unlimited mobile plans FAQs](https://www.verizon.com/support/hotspot-perk-faqs/): Learn how to get 100 GB Mobile Hotspot for $10/mo when you have select unlimited plans. Find out how to sign up. - [Apple One perk with select mobile and home internet plans FAQs](https://www.verizon.com/support/apple-one-perk-faqs/): Learn about the Apple One perk. Available with select mobile and home internet plans. Learn how to sign up and manage your subscription. - [Apple Music Family perk with select mobile and home internet plans FAQs](https://www.verizon.com/support/apple-music-perk-faqs/): Learn about the Apple Music Family perk. Available with select mobile and internet plans. Learn how to sign up and manage your subscription. - [+play Monthly Credit perk for select mobile and home internet plans FAQs](https://www.verizon.com/support/entertainment-play-perk-faqs/): This perk is no longer available to add to accounts. If you have this perk, find out how to manage your +play subscriptions. - [3 TravelPass Days perk with unlimited mobile plans FAQs](https://www.verizon.com/support/travelpass-perk-faqs/): Learn how to get 3 TravelPass days for $10/mo when you have select mobile plans. Find out how to use your days when you travel outside of the US. - [Walmart+ Membership perk with select mobile and home internet plans FAQs](https://www.verizon.com/support/walmart-perk-faqs/): This perk is no longer available to add to accounts. If you have this perk, find out how to manage your services. - [Netflix & HBO Max (With Ads) perk with select mobile and home internet plans FAQs](https://www.verizon.com/support/netflix-max-perk-faqs/): Learn about the Netflix & HBO Max (With Ads) perk. Available with select mobile and home internet plans. Learn how to sign up and manage your subscription. - [YouTube Premium perk with select mobile and home internet plans FAQs](https://www.verizon.com/support/youtube-premium-perk-faqs/): Learn about the YouTube Premium perk. Available with select mobile and home internet plans. Learn how to sign up and manager your subscription. - [Home Device Advisor perk with select home internet plans FAQs](https://www.verizon.com/support/home-device-advisor-perk-faqs/): Learn about the Home Device Advisor perk. Premium 24/7 tech support for eligible home tech. - [Google AI Pro perk with select mobile and home plans FAQs](https://www.verizon.com/support/google-one-ai-perk-faqs/): Learn about the Google AI Pro perk. Available when you have select mobile and home plans. Learn how to sign up and manage your subscription. - [Second Number perk with select Unlimited mobile plans FAQs](https://www.verizon.com/support/second-number-perk-faqs/): Learn how to get the Second Number $10/month perk with select unlimited mobile plans. Find out how to sign up. - [Verizon Network Real Estate FAQs](https://www.verizon.com/support/real-estate-faqs/): Information for current Verizon Wireless Network Real Estate landlords or potential landlords. - [Device Locking FAQs](https://www.verizon.com/support/device-locking-faqs/): To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase. - [Manage Gizmo watches with the GizmoHub app FAQs](https://www.verizon.com/support/gizmohub-faqs/): Learn how to set up the GizmoHub app on your phone and how to troubleshoot issues. The GizmoHub app lets you call, find and control your Gizmo wearable devices. - [Mobile Secure FAQs - Expert support for your devices](https://www.verizon.com/support/mobile-secure-faqs/): Use Mobile Secure to help protect your personal identity and privacy, keep your device working well and get access to 24/7 premium tech support. - [Extended Warranty FAQs](https://www.verizon.com/support/extended-warranty-faqs/): Get a quick replacement if your device experiences a post-warranty malfunction. Select smartphones may be eligible for repair. - [Verizon Wireless Home Phone (LVP2) FAQs](https://www.verizon.com/support/wireless-home-phone-lvp2-faqs/): The Wireless Home Phone (LVP2) connects a landline phone to the Verizon wireless network. Get improved signal coverage and voice quality, along with fax and E911. - [Damaged Device Fee FAQs](https://www.verizon.com/support/damaged-device-fee-faqs/): Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused. - [Activating your eSIM device on a standard monthly plan FAQs](https://www.verizon.com/support/esim-activation-instructions/): Learn how to activate an embedded SIM card (eSIM) device on the Verizon network. - [File an insurance claim FAQs](https://www.verizon.com/support/file-a-claim-faqs/): Filing a Verizon insurance device or phone claim is easy! These FAQs explain the different ways to file a claim at Verizon and track Asurion phone claim status. - [Dual SIM -using 2 numbers on 1 phone FAQs](https://www.verizon.com/support/dual-sim-with-esim-faqs/): Dual SIM with an eSIM provides the option for two different phone numbers on a single device. Use one SIM when traveling internationally. Learn more. - [Security Dashboard FAQs](https://www.verizon.com/support/security-dashboard-faqs/): Learn about the Security Dashboard in the My Verizon app that can help you protect your devices and personal info from online threats. - [Verizon mobile 30-day return and exchange FAQs](https://www.verizon.com/support/return-exchange-procedures/): Learn how to return or exchange mobile devices and accessories you bought from Verizon. Find out about the restocking fee and device condition requirements. - [Bring your mobile device to Verizon using an eSIM FAQs](https://www.verizon.com/support/bring-your-own-device-using-esim-faqs/): Learn how to sign up for Verizon service when you're using a smartphone with a built-in eSIM. - [Certified Like-New Replacements for defective mobile devices FAQs](https://www.verizon.com/support/certified-like-new-replacements/): Learn about Verizon's replacement for defective mobile devices that are under warranty. - [Repair or replace mobile devices FAQs](https://www.verizon.com/support/how-to-replace-lost-stolen-broken-phone/): Learn about options for replacing a lost, stolen or damaged device. Find out if you qualify for insurance programs or warranty coverage for defective devices. - [Lost or stolen phone FAQs - Report unauthorized charges](https://www.verizon.com/support/lost-stolen-phone-faqs/): Still seeing charges on your lost or stolen phone? Learn how to report unauthorized use and dispute fraudulent charges to your Verizon account. - [Print a shipping label to send us your mobile device FAQs](https://www.verizon.com/support/print-return-label/): Print a return shipping label to send back or exchange a device or accessory within 30 days after purchase from a Verizon company store, phone order or online. - [Total Equipment Coverage FAQs - Device protection & extended warranty](https://www.verizon.com/support/total-equipment-coverage-faqs/): Get coverage for a device that's lost, stolen, damaged or experiencing a post-warranty malfunction. - [Verizon Home Device Protect FAQs](https://www.verizon.com/support/verizon-home-device-protect-faqs/): Verizon Home Device Protect provides coverage of eligible home tech and premium tech support. - [Verizon Mobile Protect FAQs](https://www.verizon.com/support/verizon-mobile-protect-faqs/): Get coverage for loss, theft, damage or post-warranty malfunction. Also, get access to 24/7 premium tech support, in-person device refresh and more. - [Second Number plan FAQs](https://www.verizon.com/support/verizon-second-number-faqs/): Verizon offers the convenience of having two phone numbers on your device. Learn more about second number plans, eligibility and how to get a second number. - [Verizon Free Trial FAQs - Mobile phone service free for 30 days](https://www.verizon.com/support/verizon-free-trial-faqs/): Learn how to try Verizon's mobile phone service for free for 30 days with no obligation. Keep your current phone number and carrier service during your trial. - [Wireless Phone Protection FAQs](https://www.verizon.com/support/wireless-phone-protection-faqs/): Learn how Wireless Phone Protection can help repair or replace your device if it’s ever lost, stolen or damaged. Learn what’s covered and how to get it. - [Move your current Verizon mobile line to an eSIM device FAQs](https://www.verizon.com/support/my-verizon-app-esim-faqs/): Learn how to use the My Verizon app to easily move your Verizon mobile number to an eSIM-enabled device. - [Digital Secure FAQs - Security, Privacy & Fraud Protection](https://www.verizon.com/support/digital-secure-faqs/): Use Digital Secure to ensure your security and identity protection. Get Safe Wi-Fi VPN for internet privacy and fraud protection for your personal information. - [Identity Secure identity theft protection FAQs](https://www.verizon.com/support/identity-secure-faqs/): Learn how to take control of your digital footprint. Discover how Identity Secure lets you monitor your online identity. - [How to trade in your mobile device FAQs](https://www.verizon.com/support/trade-in-program-faqs/): Get the trade in value for a device. Receive instant credit, account credit, gift cards or buyback deals and promos when you upgrade and recycle your old device. - [411 Search FAQs](https://www.verizon.com/support/411-connect-faqs/): Learn about calling 411 Search from your mobile phone to get phone numbers and other information about places of interest, like restaurants, movies and more. - [Number Share - Home FAQs](https://www.verizon.com/support/number-share-home-faqs/): Make and receive calls with your Alexa-enabled smart speaker using your Verizon mobile number, even when you're away from your phone. - [Company Name ID FAQs](https://www.verizon.com/support/company-name-id-faqs/): Learn how customize the outgoing calls of each line in your company. Set up a unique name and image that will appear on compatible phones that you call. - [Verizon Family FAQs](https://www.verizon.com/support/verizon-family-faqs/): Learn about Verizon Family location services, 24/7 Assist professional monitoring services and parental controls to help manage your family's safety. - [myAccess FAQs](https://www.verizon.com/support/myaccess-faqs/): Learn about myAccess, free and available to you with a qualifying mobile account. Check back often for new Verizon offers. - [How to block your number & block Caller ID FAQs](https://www.verizon.com/support/caller-id-block-faqs/): Block Caller ID using your Verizon app or *67 to protect your privacy. Also, see how to block a number from your phone. - [Verizon Cloud Referral Program FAQs](https://www.verizon.com/support/cloud-refer-friend-faqs/): Learn how to get credit towards your Verizon bill when you refer a contact who signs up for a new, paid Verizon Cloud plan. - [Roadside Assistance FAQs](https://www.verizon.com/support/roadside-assistance-faqs/): Learn about the Roadside Assistance service available from Verizon. Get car battery jumps, towing service, help with a flat tire and more. - [Number Share - Mobile FAQs](https://www.verizon.com/support/numbershare-faqs/): Learn how to share your smartphone's number with compatible smartwatches and other eligible 4G LTE connected devices with Number Share - Mobile. - [Home Device Advisor FAQs](https://www.verizon.com/support/home-device-advisor-faqs/): Learn about Home Device Advisor, the premium tech support service for virtually all your home entertainment, home office, wearables and smart home products. - [Shipping options for your online purchases FAQs](https://www.verizon.com/support/shipping-faqs/): Learn about options to get your online wireless orders shipped to you from Verizon, including timing, free 2-day shipping and more. - [Verizon Cloud Beta Lab FAQs](https://www.verizon.com/support/verizon-cloud-beta-lab-faqs/): Verizon Cloud Beta Lab lets you try new features before they are fully launched. Learn about Facebook Sync, Screenshots Album, Time Travel and Puzzle Play. - [Visual Voicemail FAQs](https://www.verizon.com/support/visual-voice-mail-faqs/): The Visual Voicemail app gives you a viewable list of messages. Learn about set up (*86), create greetings, change password and save voicemail as text or email. - [Basic voicemail FAQs](https://www.verizon.com/support/voice-mail-faqs/): Learn all about basic voicemail, including how to set up, retrieve and save messages, delete when full, change your password and more. - [Verizon Wishlist for faster online shopping FAQ](https://www.verizon.com/support/wishlist-faqs/): With Wishlist you can create a shopping list of selected items for quicker shopping in the future. Get notified of price changes and share your list with others. - [Verizon Cloud FAQs](https://www.verizon.com/support/verizon-cloud-faqs/): Get storage for photos, videos, contacts, music and more with the Verizon Cloud app. Learn to back up and sync content across devices. - [Mobile Hotspot feature and app FAQs](https://www.verizon.com/support/mobile-hotspot-faqs/): Learn to use the Mobile Hotspot feature or app on your phone or tablet to connect devices to the internet. Find plans with mobile hotspot data. - [Verizon TravelPass FAQs - Flat Rate International Travel Plan](https://www.verizon.com/support/travelpass-faqs/): TravelPass lets you use your domestic talk, text and data allowances while traveling outside the US in more than 210 countries and destinations. - [International Travel FAQs](https://www.verizon.com/support/international-travel-faqs/): Traveling to Mexico, Canada or overseas? Learn how to add a Verizon international plan, about roaming, making calls and the rates charged for data usage. - [Cruise Daily Pass and In-flight Daily Pass FAQs](https://www.verizon.com/support/international-cruise-inflight-daily-pass-faqs/): Learn how you can keep your phone connected to cellular data on an international flight and on board a cruise ship. - [International Long Distance FAQs - Call from the US](https://www.verizon.com/support/international-long-distance-faqs/): Get an international long distance plan to call other countries from the US. Learn how to make calls using country codes. Understand calling rates. - [Satellite SOS and messaging FAQs](https://www.verizon.com/support/satellite-faqs/): Learn about using Satellite SOS and Satellite messaging with Verizon when you’re in a non-coverage area. - [Make a payment arrangement to pay your mobile bill FAQs](https://www.verizon.com/support/promise-to-pay-faqs/): Can't pay your mobile bill on time? Arrange to pay part of your bill or set a future payment date. Payment arrangements help you avoid service interruptions. - [Managing mobile products & plan perks FAQs](https://www.verizon.com/support/managing-products-and-apps-faqs/): Learn how to add and change features on your mobile devices with Verizon's Services & perks. - [Verizon mobile bill statement FAQs](https://www.verizon.com/support/view-bill-online-faqs/): Learn about how to view your billing statement and get explanations of charges. Get instructions to print and compare monthly bills. - [Suspend mobile phone service for a lost or stolen phone FAQs](https://www.verizon.com/support/suspend-service-faqs/): Learn how to temporarily suspend your Verizon wireless service, when your phone is lost or stolen, or for other reasons. - [Account roles & assigning a mobile Account Manager FAQs](https://www.verizon.com/support/assign-account-manager-roles-faqs/): Learn how Account Owners can add users to your account, give permission to make changes to your account, what Account Managers can do and more. - [Change your mobile number FAQs](https://www.verizon.com/support/change-mobile-number-faqs/): Get step by step instructions on how to change your mobile phone number, for free. Manage your account in My Verizon app or website, troubleshoot any issues. - [Upgrade your Verizon mobile device FAQs](https://www.verizon.com/support/upgrade-device-faqs/): Learn how to check your upgrade eligibility, how to upgrade, transfer eligibility between devices and more. - [Find documents and receipts for your Verizon mobile account FAQs](https://www.verizon.com/support/my-documents-and-receipts-faqs/): Learn about your important documents and receipts stored in My Verizon, including how to view, print and save them. - [Understand and change your mobile plan FAQs](https://www.verizon.com/support/understand-and-change-your-plan-faqs/): Need more data? Want to switch to a new plan? Learn how to change your plan anytime online through My Verizon. - [Use your voice as your password with Voice ID FAQs](https://www.verizon.com/support/voice-id-faqs/): Learn about Voice ID biometrics security, who is eligible and how to get it and how to use it. - [Make a charitable donation when you pay your bill FAQs](https://www.verizon.com/support/bill-pay-charitable-donations-faqs/): Learn how you can easily donate to charities and Verizon will double the impact by matching 100%. - [Block and unblock calls, texts, services on your mobile account FAQs](https://www.verizon.com/support/block-unblock-services-faqs/): Learn about blocking and unblocking calls, websites and marketing service purchases through my Verizon. - [Change billing address FAQs](https://www.verizon.com/support/change-bill-address-faqs/): Learn about changing your billing address online in My Verizon. Updating your billing address helps ensure you receive important account information. - [Prepaid billing & payments FAQs - Monthly fees & refill cards](https://www.verizon.com/support/prepaid-billing-payment-faqs/): Learn how to manage payments for Verizon's prepaid plans, including monthly expiration dates and how to use a refill card. Set up auto pay for prepaid. - [Reconnect service on a mobile line FAQs](https://www.verizon.com/support/reconnect-service-faqs/): Find out how to reconnect your devices after a service suspension. - [Paying your Verizon mobile bill FAQs](https://www.verizon.com/support/pay-bill-faqs/): Get answers to questions about payment options (auto pay), billing due dates, when late fees are applied and how to make payments for a disconnected account. - [Bring your number to Verizon FAQs](https://www.verizon.com/support/local-number-portability-faqs/): Learn how to switch your phone number to Verizon from another service provider. See if you're eligible to transfer your number, or check your transfer status. - [Verizon Custom Experience programs FAQs](https://www.verizon.com/support/verizon-custom-experience-programs-faqs/): Verizon Custom Experience programs helps make marketing you see more personalized and useful to you across the devices and services you use. - [Corporate employee mobile phone service discounts FAQs](https://www.verizon.com/support/employee-discount-validation-faqs/): Check to see if your company has an employee discount agreement with Verizon. Get savings on eligible wireless phone plans, data plans and accessories. - [Set up Auto Pay for monthly mobile bill discounts FAQs](https://www.verizon.com/support/auto-pay-faqs/): Sign up for paper-free billing for discounts on eligible plans. You must use a bank account or Verizon Visa Card to be eligible for the discount. - [Using the My Verizon app & website for your mobile account FAQs](https://www.verizon.com/support/my-verizon-faqs/): Learn to set up and manage your account online using My Verizon. You can pay bills, check usage, change addresses, select features and upgrade your device. - [Bill devices, accessories & services to your mobile account FAQs](https://www.verizon.com/support/bill-to-account-faqs/): Learn about billing your Verizon Wireless purchases, such as devices and accessories, directly to your account. - [Business and marketing insights FAQs](https://www.verizon.com/support/business-marketing-reports-faqs/): Learn more about business and marketing insights. - [College students Unlimited mobile plan discount FAQs](https://www.verizon.com/support/college-students-discount-faqs/): Learn how to qualify for monthly discounts on some unlimited plans for students enrolled in college (graduate, undergraduate or vocational programs). - [Manage your mobile line in a domestic violence situation](https://www.verizon.com/support/domestic-violence/): Find out how to manage your mobile line in a domestic violence or abuse situation. - [First responders discounts on mobile plans and accessories FAQs](https://www.verizon.com/support/first-responders-discounts-faqs/): First responders, Firefighters & Law Enforcement professionals who are active, retired or volunteer are eligible to get discounts on wireless plans & products. - [Verizon Gift Card FAQs](https://www.verizon.com/support/gift-card-faqs/): Learn more about Verizon wireless gift cards, which never expire and can be used online and at Verizon wireless stores. - [Keeping your account safe from fraud FAQs](https://www.verizon.com/support/keeping-your-account-safe-faqs/): Learn how Verizon prevents fraud on your account. Set up secure passwords. File a claim to report unauthorized access. Get added protection with Digital Secure. - [Nurses Unlimited mobile plan discount FAQs](https://www.verizon.com/support/nurses-discount-faqs/): Learn how active nurses can qualify & register for discounts on Verizon wireless unlimited plans. Discounts vary depending on number of lines on your account. - [Security Deposit Refund FAQs](https://www.verizon.com/support/security-deposit-refund-faqs/): Answers to common questions about the security deposit refund, including what it is and how to get it. - [Teachers Unlimited plan discount FAQs](https://www.verizon.com/support/teachers-discount-faqs/): Learn how active teachers can qualify & register for discounts on Verizon wireless unlimited plans. Discounts vary depending on number of lines on your account. - [Transfer mobile numbers between Verizon accounts FAQs](https://www.verizon.com/support/transfer-your-service/): Learn how to transfer mobile lines between Verizon accounts, what the requirements are, and how your billing, features and discounts might be affected. - [Verizon One Talk FAQs](https://www.verizon.com/support/one-talk-faqs/): One Talk is a multi-line business solution for offices or on the go. Share your mobile number across devices, accessing calls and features where you need them. - [Shared Data Plan - 5GB and Shared Data Plan - 10GB FAQs](https://www.verizon.com/support/shared-data-plans-faqs/): Data for you or to share with your family. These plans can no longer be added to accounts. - [The Verizon Plan FAQs](https://www.verizon.com/support/the-verizon-plan-faqs/): The Verizon Plan is no longer available for new activations. You can switch to the new Verizon Plan in My Verizon. - [The new Verizon Plan FAQs](https://www.verizon.com/support/the-new-verizon-plan-faqs/): The new Verizon Plan is no longer available to add to accounts as of 6/29/20. Current subscribers can continue to get support for this plan here. - [The new Verizon Plan Single Smartphone 5 GB FAQs](https://www.verizon.com/support/new-verizon-plan-single-smartphone-faqs/): The new Verizon Plan with a single smartphone is no longer available to add to accounts as of 6/29/20. Current subscribers can get support for this plan here. - [myPlan | Unlimited Ultimate mobile phone plan FAQs](https://www.verizon.com/support/unlimited-ultimate-faqs/): Our fastest 5G, plus the best device deals with unlimited mobile hotspot, 3-year price lock guarantee, international connectivity and more. - [myPlan | Unlimited Plus mobile phone plan FAQs](https://www.verizon.com/support/unlimited-plus-faqs/): Our reliable, fastest 5G. Get exactly what you want. Only pay for what you need. Comes with 3-year price lock guarantee. - [myPlan | Unlimited Welcome mobile phone plan FAQs](https://www.verizon.com/support/welcome-unlimited-faqs/): Unlimited 5G with optional perks for entertainment, travel, shopping and more. Comes with a 3-year price lock guarantee. - [Florida 55+ Mobile Discount FAQs](https://www.verizon.com/support/55-plus-unlimited-plan/): Florida residents who are 55 or older with one or two myPlan phone lines are eligible for a special discount and can save with optional perks. - [Unlimited plans | 5G Do More FAQs](https://www.verizon.com/support/do-more-unlimited-faqs/): 5G Do More is no longer available to add to accounts but you can still get plan information here. - [Unlimited plans | 5G Get More FAQs](https://www.verizon.com/support/get-more-unlimited-faqs/): 5G Get More is no longer available to add to accounts but you can still get plan information here. - [My Gigs plan for Alaska & Hawaii FAQs](https://www.verizon.com/support/my-gigs-faqs/): Learn about our monthly mobile phone plan for Alaska and Hawaii residents only. - [One Unlimited for iPhone with Apple One – mobile plan FAQs](https://www.verizon.com/support/one-unlimited-for-iphone-faqs/): One Unlimited for iPhone is no longer available to add to accounts but you can still get plan information here. - [Unlimited plans | 5G Play More FAQs](https://www.verizon.com/support/play-more-unlimited-faqs/): 5G Play More is no longer available to add to accounts but you can still get plan information here. - [Prepaid Family Account FAQs](https://www.verizon.com/support/prepaid-family-account-faqs/): Learn about Prepaid Family Accounts, which let you have more than one line on your prepaid account. Find answers to common questions about billing, payments and more. - [Unlimited plans | 5G Start FAQs](https://www.verizon.com/support/start-unlimited-faqs/): 5G Start is no longer available to add to accounts but you can still get plan information here. - [The MORE Everything Plan FAQs](https://www.verizon.com/support/more-everything-plan-faqs/): The MORE Everything plan is closed to new accounts. Current subscribers can find Support information here. - [Carryover Data FAQs](https://www.verizon.com/support/carryover-data-faqs/): Learn about Carryover Data that lets you rollover unused data in your account until the end of next month's bill cycle,. - [Data gifting for eligible shared data mobile plans FAQs](https://www.verizon.com/support/data-gifting-faqs/): Verizon mobile customers with an eligible monthly shared data plan can send and/or receive a 1 GB data gift through the My Verizon app. - [Data Boost FAQs](https://www.verizon.com/support/data-boost-faqs/): A Data Boost adds more high-speed data to your standard or prepaid account. Find out how to buy more data for your plan. - [Verizon mobile usage FAQs](https://www.verizon.com/support/data-usage-faqs/): Check your current cellular data usage and get an 18 month data usage history. Set usage limits and get text alerts when you near your monthly allowance. - [Data Utilization FAQs](https://www.verizon.com/support/data-utilization-faqs/): Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon website and My Verizon app. - [PopData for mobile plans FAQs](https://www.verizon.com/support/popdata-faqs/): PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions. - [Safety Mode FAQs](https://www.verizon.com/support/safety-mode-faqs/): Use Safety Mode to help avoid data overage fees. Safety Mode lets you keep using data at reduced speeds after your data allowance is used up for the month. - [Wi-Fi Backup FAQs](https://www.verizon.com/support/wifi-backup-faqs/): Learn about Wi-Fi Backup which provides unlimited data and keeps you connected if your primary home internet goes down. - [Android Operating System (OS) FAQs](https://www.verizon.com/support/android-os-faqs/): Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more. - [Move your mobile number to another carrier FAQs](https://www.verizon.com/support/port-out-faqs/): Find out what you need to know about transferring your number from Verizon to another carrier. Get protection against port-out scams by using Number Lock. - [Bring your own mobile device (BYOD) FAQs](https://www.verizon.com/support/bring-your-own-device-faqs/): Learn how to bring your own device to a new or existing Verizon account, what devices you can bring, what deals we offer and how to manage SIM cards or eSIM. - [Voicemail to Text for iPhone FAQs](https://www.verizon.com/support/voice-mail-to-text-for-iphone-faqs/): Get voice messages with the convenience of a text with Voicemail to Text for iPhone. Learn more about this service converts your voice messages to text messages. - [Verizon RCS messaging service FAQs](https://www.verizon.com/support/verizon-rcs-messaging-faqs/): Learn about Verizon RCS, available on iPhones with iOS 18 or later and Androids with Android 5.0 or later. - [Messaging and texting FAQs](https://www.verizon.com/support/text-messaging-faqs/): Learn how to send, receive, delete or archive texts on your mobile device, or fix issues using our troubleshooters and how-to articles. - [SIM card and eSIM FAQs](https://www.verizon.com/support/4g-sim-card-faqs/): Learn how to setup and activate a new SIM card. Replace a lost card or install a new one when you bring your own device (BYOD) and switch to Verizon mobile. - [Verizon wireless outage & network notifications FAQs](https://www.verizon.com/support/network-outage-faqs/): Learn what happens when there is a Verizon wireless outage and how to find out if a Verizon phone outage is affecting your area. - [E911 Compliance FAQs](https://www.verizon.com/support/e911-compliance-faqs/): Review information about calling 911 from your mobile phone. - [Care Smart app and service FAQs](https://www.verizon.com/support/care-smart-faqs/): Learn how to use Care Smart's Get Help service with Apple Watch. Get location updates and emergency alerts from loved ones and stay connected to caregivers. - [Friends & Family program - wireless and Fios discount FAQs](https://www.verizon.com/support/friends-family-discount-faqs/): Friends and family of Verizon employees can get a special discount when they switch their wireless mobile phone service and/or Fios Home Internet service to Verizon. - [Using Wireless LTE Home Internet FAQs](https://www.verizon.com/support/using-lte-home-internet-faqs/): How to set up, use, manage or return 4G LTE Home Internet equipment. - [Verizon LTE Home Internet plans FAQs](https://www.verizon.com/support/lte-home-internet-faqs/): Learn about our LTE home internet plans, availability and discounts. - [Wireless Emergency Alerts (WEAs) FAQs](https://www.verizon.com/support/wireless-emergency-alerts-faqs/): Frequently asked questions about Wireless Emergency Alerts, including Presidential Alerts, Imminent Danger Alerts and AMBER Alerts. - [Select and set up your Prepaid plan FAQs](https://www.verizon.com/support/prepaid-plans-and-service-faqs/): Learn about Prepaid plans with no long term contracts or credit checks. Get help selecting the best prepaid monthly data plan for your smartphone, tablet or jetpack. - [Verizon Services FAQs](https://www.verizon.com/support/verizon-services-faqs/): Verizon Services for certain Android devices helps monitor our network to serve you better. Learn to enable or disable location and app information collection. - [Wi-Fi Calling at Verizon FAQs](https://www.verizon.com/support/wifi-calling-faqs/): Learn how to use Verizon Wi-Fi calling if cellular service isn't available. - [Domestic roaming FAQs - Coverage Maps](https://www.verizon.com/support/domestic-roaming-faqs/): Domestic roaming occurs when your device connects to a non-Verizon Wireless network in the US, Puerto Rico or the US Virgin Islands. Get settings and coverage. - [Verizon Visa Card FAQs – earn Verizon Dollars](https://www.verizon.com/support/verizon-visa-card-faqs/): Learn how to apply for the Verizon Visa Card and its benefits. - [Apple Arcade with eligible Unlimited mobile plans FAQs](https://www.verizon.com/support/apple-arcade-faqs/): Apple Arcade when you have an eligible Unlimited plan is no longer available. - [Xbox All Access with Verizon mobile FAQs](https://www.verizon.com/support/xbox-all-access-faqs/): Learn how to get Xbox All Access with Verizon mobile or Verizon 5G Home Plus, 5G Home or LTE Home Internet. - [Google Play Pass with Unlimited mobile plans FAQs](https://www.verizon.com/support/google-play-faqs/): Google Play Pass with an eligible Unlimited plan promotional subscription is no longer available. - [Disney+ Basic (With Ads) FAQs](https://www.verizon.com/support/disney-basic-faqs/): Learn how to get Disney+ Basic (With Ads) streaming service as a Verizon mobile or Fios Home Internet customer. - [Add discovery+ (ad free) to your mobile account FAQs](https://www.verizon.com/support/discovery-plus-faqs/): Learn how thow to add discovery+ (ad free) streaming video service to your monthly mobile bill. Find out how to manage your service. - [Disney+ Premium, Hulu, ESPN+ promotional subscription FAQs](https://www.verizon.com/support/disney-bundle-faqs/): Learn how to get the Disney+ Premium, Hulu, ESPN+ included when you have an eligible unlimited mobile phone plan. Get enrollment instructions. - [Disney+ Premium (No Ads) on us for 6 months with Verizon mobile plans FAQs](https://www.verizon.com/support/disney-faqs/): Learn how to get Disney+ Premium (No Ads) streaming service for 6 months on us when you have an eligible unlimited mobile phone plan. Get enrollment instructions. - [5G and LTE Home Plus offers FAQs](https://www.verizon.com/support/5g-home-offer-faqs/): If you qualified for a special offer when you signed up for your Verizon 5G Home, 5G Home Plus, 5G Home Ultimate or LTE Home Plus plan, learn about redeeming your offer. Find out about any required waiting periods before you can redeem. - [Apple Music promotion with Unlimited mobile plans FAQs](https://www.verizon.com/support/apple-music-faqs/): Learn how to get Apple Music when you have an eligible mobile phone plan. Get enrollment instructions. - [Mobile reward card offers (rebates) FAQs](https://www.verizon.com/support/device-rebate-faqs/): Learn how to submit, track status and redeem device rebates, including Prepaid Mastercard, Verizon gift cards and other payment forms. Check debit card balance. - [Military and veterans - Mobile account discounts and services FAQs](https://www.verizon.com/support/military-veterans-faqs/): Learn how Verizon supports service members, military spouses and veterans by offering Fios and wireless plan discounts. - [Mobile + Home Discount FAQs](https://www.verizon.com/support/mobile-home-discounts-faqs/): Save $15/month, get a perk on us (up to $10/month) and priority customer support when you are a Mobile + Home customer. - [Hoy Health discounts for Verizon mobile customers FAQs](https://www.verizon.com/support/hoyhealth-faqs/): Learn about Hoy Health's discount program. Get savings on medications and telemedicine consultations with bilingual (English & Spanish) healthcare professionals. - [Mobile offer FAQs](https://www.verizon.com/support/mobile-offer-faqs/): Learn how to redeem an offer you received with your recent mobile purchase. - [YouTube TV FAQs](https://www.verizon.com/support/youtube-tv-faqs/): Learn about YouTube TV including how to subscribe to it in My Verizon. - [Verizon 5G Home Internet plans FAQs](https://www.verizon.com/support/5g-home-faqs/): Learn about our 5G home internet plans, availability and discounts. - [Using wireless 5G Home Internet FAQs](https://www.verizon.com/support/using-5g-home-faqs/): How to set up, use, manage or return 5G Home Internet equipment. - [Verizon 5G Home Internet professional setup FAQs](https://www.verizon.com/support/5g-home-installation-faqs/): Learn how to schedule 5G Home setup and what to expect during the setup. Available in select areas only. - [Whole-Home Wi-Fi with 5G Home Ultimate or LTE Home Plus FAQs](https://www.verizon.com/support/verizon-whole-home-wifi-faqs/): Learn how to improve your home Wi-Fi with Verizon Whole-Home Wi-Fi tools and (optional) Wi-Fi extender. - [Stream TV device FAQs](https://www.verizon.com/support/stream-tv-faqs/): Learn how the Stream TV device connects to your home Wi-Fi or Ethernet network to deliver video streaming services. Download apps to get services like YouTube TV and Disney+. Last updated: 2025-11-19