No TV Picture
Many FiOS TV issues can be resolved automatically with our suite of Verizon Troubleshooters:
If this doesn't solve your issue, the problem may be with your TV itself. Review your TV's user guide or contact your TV's manufacturer.
Troubleshoot your TV:
Make sure the TV's power is on. Press the TV's power button. Check to see if the TV is plugged into an outlet controlled by a wall switch. If so, turn on the wall switch.
Using the TV remote, set the channel to 3 or 4.
Check your TV's connection into the outlet. Re-plug your TV cord into a wall outlet, which will verify if the issue is with your TV or set-top box.
Check to make sure your set-top box is plugged in and turned on.
Verify that other electrical equipment in your home is working. If they aren't, you might be experiencing a power outage.