Our interactive support tools help you identify, fix, and report issues with your Verizon service.
Fix connection issues occurring with your router.
Resolve issues with slow speeds, freezing video streaming and slow devices.
Get help changing your email settings.
Get help connecting to devices in addition to finding your home Wi-Fi information.
Fix problems with sending and/or receiving emails.
View your current Wi-Fi settings, select the best security type for your router and change your network name.
Get help setting up your primary email account.
Get help adding additional email accounts.
Get help accessing and managing email accounts, access email settings and import contacts.
Select the best security type for your router.
Learn if you have an outage in your area and review your account for issues that might interrupt your service.
Configure your router's more advanced settings.
Change your Internet browser's homepage.
Step-by-step instruction to get you back up and running.
Our virtual agent is ready to help you