Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle


    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice


    High Speed Internet (DSL)


    Home Phone

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge





Verizon SignIn Alerts

FiOS Internet

You can restrict the programs that access the Internet to provide additional protection for your children. For example, you maywant to eliminate Instant Messaging by preventing your instant messaging programs from connecting to the Internet.

By combining the scheduling capabilities with the ability to restrict the programs that connect to the Internet in the Verizon Internet Security Suite Parental Control,you can prevent your email or instant messaging program from accessing the Internet during hours when you're not home to supervise your children's activities. You can define a second schedule that allows email access for the hours when you are home.

To restrict certain programs from connecting to the Internet
  1. From the left menu bar, select Parental Control.
  2. Select Restricted Programs.
  3. Select Add Program.
  4. From the Open dialog box, select the software title, then select Open.
  5. Repeat step 4 to finish selecting the software. Security Suite returns you to the Parental Control screen and the software title appears in the main window.
  6. Select OK.

See Also: Use Verizon Internet Security Suite to protect your computer
Privacy SettingsAccept CookiesAccept Cookies
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

Support Tools

Watch FiOS


  • Visual 411