Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS
  • WIRELESS
 
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle

    FiOS

    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice

    Standard

    High Speed Internet (DSL)

    DIRECTV®

    Home Phone




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

    My Rewards+

    Manage My Rewards+

    Refer a Friend

     

     

     

  • Support  

    Community help

     

     

     

     

    Search Support



    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge

    Main

    Play

    Know

    Live

Home
Verizon SignIn Alerts

FiOS Internet



Someone might be using my user name and password If you believe that someone might be using your Verizon user name and password (either because of unauthorized Internet access, activity on your email account, changes to your account settings or for some other reason), you should immediately change your password and ensure that your new account-access information is completely secure.

Change your password

Use the Forgot Password tool to reset your password. Your password is case-sensitive, must be between 6 and 20 characters in length, and can include any combination of letters and numbers. It cannot include such characters as /, #, *, or blank spaces.

Please allow up to one hour for your password change to take effect.

Maintain the security of your new account-access information

  • If you receive an email asking you to send personal information, DO NOT reply to the message. Verizon Online does not use email to collect billing or personal information from its customers. The email is fraudulent; delete it from your Inbox.


  • Ensure that your computer does not contain any keystroke loggers, screen capturers, or other malicious software that would enable someone to once again access to your private information.


  • If you're using wireless technology to surf the Web, be sure the sites you're visiting are SSL-encrypted.


Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=15297;
Verizon SignIn Page

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411