Fast, easy 24/7 solutions- right on your desktop.
Fast, easy 24/7 solutions-- right on your desktop
I want to:
Solve common connection issues
I have no connection
My connection is “off” and “on"
I'm experiencing a service outage
Learn about the features and functionality of your email account.
Most popular topics:
Login to Verizon Online Email
My Email is not working
User name and password
Review instructions for setting up your FiOS Internet routers and home network.
Learn more about FiOS Internet
Prepare for FiOS Internet installation
Set up your wireless router
Add a computer to your home network
Protect your computer from virus attacks, learn how to protect your children and your identifty online.
Verizon Internet Security Suite (VISS)
Spam is overloading my account
Fix your router:
Verizon 9100EM and 9100VM
Add devices to your wireless network
Netbooks | Game console | iPhone and iPod Touch
Learn setting up and troubleshooting your Home Network.
Introduction to Home Networking
Keep your Network secure
Set up your Wireless Home Network
Set up your Wired Home Network
You'll use your Verizon Online User name and password to access My Verizon features and Verizon Online Email.
Forgot your User name and Password?
Login to My Verizon
Learn about the My Verizon account tools available to you.
Solve common billing and payment issues
Account Management tools
for personalized, convenient support
Many equipment problems can be fixed in less than 5 minutes!
Make sure your equipment is plugged in and that the power is working in the rest of your house
Get personalized Support content, Alerts and Notifications when you Sign In with your My Verizon ID and Password.
Chat or call for customer service, technical or billing support.
You're being redirected to the FiOS Internet support page.
Enter your User ID or Verizon phone number to find your Internet service.
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*Actual speed will be provisioned at the highest optimized speed range at your location.
Check My Alerts for important information about your Verizon account, appointments, equipment, local outages and more.