Using the WAN light to troubleshoot the Verizon MI424WR router
The most common cause of a lost connection to your FiOS service is a bad connection between the router and your FiOS wall connection.
Check the connection where the Ethernet cable connects to the WAN port on the back of the Verizon router.
Check connection where the same Ethernet cable connects to your FiOS wall connection.
If the Ethernet WAN light is now illuminated but you can't connect to the Internet, continue with Troubleshooting Step 3.
If the Ethernet WAN light remains off, contact the Verizon Fiber Solutions Center.
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Many equipment problems can be fixed in less than
Make sure your equipment is plugged in and that the power is working in the rest of your house