Verizon Support
Customers With Disabilities
 
Verizon SignIn Alerts

FiOS Internet



  1. Verify that your Ethernet cable connection to the Ethernet WAN port on the back panel of the router is secure.


  2. Check the connection where the Ethernet cable connects to your FiOS connection.
     
  3. If the Ethernet WAN light is now illuminated but you can't connect to the Internet, continue with Troubleshooting Step 4.
     
  4. If the Ethernet WAN light remains off, contact Verizon Fiber Solutions Center.


Privacy SettingsAccept CookiesAccept Cookies
 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services

Support

Watch Fios