Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
Verizon SignIn Alerts

High Speed Internet

What is my Verizon Online user name and password? Your Verizon Online user name and password provide access to Verizon Webmail, My Account, and also serves as the first part of your Verizon Online email address. You selected your Verizon Online user name and password during the account setup portion of your installation.

Forgot your user name and password?
Change your password | Create an email alias
Why do I need my user name and password?

If your User name is "KansasQueen",
your Webmail address is

My Account
Privacy SettingsAccept CookiesAccept Cookies My AccountMy Account SolutionDesc1=16955,16968,15744,16841;
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services


Watch Fios