Why does my connection seem slow? Download speeds can be affected by a number of things, including the distance between your location and our central office, the condition of your telephone line, and the wiring inside your home.
Other reasons include:
To help solve slow connection problems you can do the following:
How do I renew my connection?
for personalized, convenient support
Many equipment problems can be fixed in less than
Make sure your equipment is plugged in and that the power is working in the rest of your house