Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • Wireless
  • Residential
  • Business
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Verizon SignIn Alerts

High Speed Internet

How can I reset my router to the factory default settings? You may be instructed by a Verizon technical support person to reset your router or gateway in order to clear any existing properties. You may also have to reset your router or gateway to the factory defaults if you have forgotten your router user name or password.

  • Note: Resetting your router to the factory defaults not only changes your router user name and password to the factory default values, but it also deletes all your home network settings. This includes the SSID and WEP key. After you reset your router to the factory defaults, your home network won't be accessible until you reconfigure your router and all your network devices to use the same SSID and WEP key.
Actiontec Image
Actiontec GT704WGB Gateway
Dlink Image Actiontec GT704WGB gateway
D-Link 2750B Gateway Actiontec GT704WGB
VersaLink 7500 Gateway
Figure depicting the Westell VersaLink 327W gateway
Westell VersaLink 7500 Gateway Westell VersaLink 327W gateway
Figure depicting the Actiontec GT704WG router Figure depicting the Linksys router
Actiontec GT704WG gateway
Linksys BEFW11S4 router
Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=44601,42746,17799,17845,17862
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Services
  • Renew Your Contract
  • Manage Services
  • Announcements

Support Tools

Watch Fios


  • Visual 411