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  • PIN Code to Your Toll-Free Number is Not Working If your toll-free PIN is not working, the PIN may not be activated or it may be incorrectly activated.

    1. Verify that you are using the correct PIN when calling your toll-free number.

    2. Contact Verizon if your PIN does not appear to be the problem.

    See also: Related Long Distance Calling topics
    Related Phone Troubleshooting topics
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