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Troubleshooting Procedures Use the following topics to help you fix a phone problem. If the problem persists, you can request a repair you can use the Verizon Troubleshooter to diagnose your telephone's problem and request a repair if an issue is detected.

FiOS Phone

Troubleshooting FiOS Phone Service
FiOS Calling Feature topics
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Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


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