Verizon Support
Customers With Disabilities
Verizon SignIn Alerts


Troubleshooting Procedures Use the following topics to help you fix a phone problem. If the problem persists, you can request a repair you can use the Verizon Troubleshooter to diagnose your telephone's problem and request a repair if an issue is detected.

FiOS Phone

Troubleshooting FiOS Phone Service
FiOS Calling Feature topics
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services


Watch Fios