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Customers With Disabilities
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My TV screen has zig-zag lines
A TV screen shows zig-zag lines forming a pattern over the screen, has Venetian blinds or a window screen. Figure depicting TV with zig-zag lines
TV with zig-zag lines
Troubleshoot your TV:
  • Check the equipment connections. Vibration from your TV can sometimes loosen wires. Disconnect your equipment (VCR, DVD or set-top box) from the TV and reconnect, making sure each connection is in tight.
  • Check to see if other TVs (connected to different outlets) have zig-zag reception. If they do, contact the Verizon Fiber Solutions Center. If only one outlet is experiencing reception issues, check your equipment connections in the back of your TV. Make sure the cables are not loose or disconnected.

See Also: Poor reception issues
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