My Email is Not Working (Email Software)
Is your Web-based email not working? If it is not, check your internet connection.
I can't send or receive email
You can troubleshoot your email using a step-by-step or automatic solution.
I can view email in Outlook but not in Webmail
Your Outlook email settings may be setup to automatically remove email from the Verizon server once you download and view email in Outlook. Anytime you open email messages, they are downloaded to that computer, removed from the Verizon server -- and not accessible from any other computer or via the Web.
Learn more about setting up email software to view emails in Outlook and Webmail.
My emails are being deleted automatically
Most often, email messages are automatically deleted because they were filtered by a spam or an email address blocking filter.
Other common email issues