• Wireless
  • Residential
  • Business
  • View and pay bills, send email, get
    rewards and discounts, and more.

    Call us to see how our services can help your business.

    Mon - Fri, 8 a.m. - 5 p.m.
  • Shop

    Fios Internet

    High Speed Internet

    What's the Difference?

    Fios TV





    Existing Customer? Add/Change Services

    Special offers
    image of laptop
    I want to order online to
    get a better price.
    See available offers ›
    Get special
    pricing online
    You'll always find great prices
    on Verizon products online.
    Which Verizon services are
    available at my address.
  • My Business
    My Bill

    Enroll In Paper Free Billing

    My Applications
    I Want To...

    Change My Billing Address

    My Business Account
    Streamlined tools to help my business grow.
    Learn more
  • Support
    Product & Device Help





    My Applications

    Account Help

    Check Order Status

    Add/Change Services

    View Repair Request Status


    Search Support

Sign in

for personalized support

FiOS Internet

Verizon Internet Security Suite Upgrade (Windows)

On December 15, 2010, Verizon Online will discontinue support for an older version of VISS and you will be required to upgrade to the newer version, Verizon Internet Security Suite Powered by McAfee. After December 15, 2010, the previous version of Verizon Internet Security Suite will no longer offer security protection. 



New Desktop icon
    Review general questions about the VISS Upgrade



How do I upgrade to Verizon Internet Security Suite Powered by McAfee?

  1. Find out if you need to upgrade to Verizon Internet Security Suite Powered by McAfee.
  2. Make sure your system is compatible with VISS
    Minimum system requirements for installing VISS
    Software and operating system compatibility
    Parental Controls changes
  3. Visit the VISS Upgrade Web Site to upgrade to Verizon Internet Security Suite Powered by McAfee. Make sure your computer meets the minimum system requirements for installing VISS.

    Tip: If you have issues installing the upgrade, try uninstalling your current version of VISS, re-starting your computer and re-installing the upgrade.
  4. Learn more about VISS
    VISS General Support Web site
    VISS Family Protection Upgrade Guide (PDF)

Privacy SettingsAccept CookiesAccept Cookies VISS Family Protection Upgrade Guide New Desktop iconOld Desktop IconNew Desktop icon SolutionDesc1=46713,46711,15370,46715,46717,15370,15375

Looking for Residential?

Visit Residential Support

Looking for Wireless?

Visit Wireless Support

  • My Business Account
  • Get My Small Biz Rewards
  • Browse Discount Program
  • Learn More