You will connect your BlackBerry device to your Verizon FiOS network very similarly to the way you connect a laptop to a wireless network or Wi-Fi hotspot. Your BlackBerry will scan for available wireless networks, and you will select the available network you want to join.
Note: If your email account uses a BlackBerry Enterprise Server, your organization may prevent you from connecting to a Wi-Fi network.
|Before you begin: You’ll need your SSID, encryption key and Security Key Type (WPA or WEP). You can obtain this information one of three ways: |
- Review the sticker on the back of your router. The sticker displays the SSID and encryption key information. By default, routers are configured as WPA. You may have to choose WEP if the device you wish to connect is not accepting WPA mode.
- Use In-Home Agent to view your settings: You can access In-Home Agent on a PC that is already connected to Verizon Online. Within In-Home Agent, go to the Networking tab and select Retrieve SSID and WEP/WPA key.
- Log in to your router from a PC already connected to your FiOS network. The instructions you follow depend on the type of router you use to connect to Verizon FiOS.
Need additional help?
Blackberry product support is outside the normal Verizon Support boundaries
, but additional information is available through: