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FiOS Internet



Troubleshooting the Actiontec RI408 Wired Router You can use the Power, Internet, and Ethernet lights on the front panel of the Actiontec router to help diagnose home networking connectivity problems. Follow the steps below to diagnose and test the possible solutions for any connectivity problems you are experiencing.

Figure depicting the lights on the front panel of the Actiontec router
 




  • If you still can't connect to the Internet, please contact Verizon Fiber Solutions Center.
    1. Is the Power light illuminated?
    Download the complete instructions for easy printing. Download the complete instructions for easy printing.


      Continue by testing the ONT


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