• View and pay bills, get rewards and
    discounts, and more.

    Call us to see how our services can help your business.

    Mon - Fri, 8:30 a.m. - 6:00 p.m.

Sign in

for personalized support

FiOS Internet

Router Troubleshooting

Use the graphics below to select the troubleshooting tips for your network's router.

Fios Equipment Limited Warranty

Figure depicting Verizon Quantum Gateway G1100 router

Figure of Verizon MI424WR rev. I router

Figure of Verizon MI424WR rev G router
Verizon Quantum Gateway G1100 Router Verizon MI424WR rev. I Router Verizon MI424WR rev G Router
Figure depicting Verizon MI424WR Router figure of Verizon 9100EM Router figure of Verizon 9100VM Router
Verizon MI424WR Router Verizon 9100EM Router Verizon 9100VM Router

D-Link DI-604 router 

D-Link DI-624 router

Actiontec MI424WR router
D-Link DI-604 Router D-Link DI-624 Router Actiontec MI424WR Router

Actiontec RI408 router
Actiontec RI408 Router    
Verizon 9100EM RouterVerizon 9100EM RouterD-Link DI-604 routerD-Link DI-624 routerD-Link DI-604 routerD-Link DI-604 routerActiontec MI424WR routerActiontec RI408 router PageIntroText=43982,42257,43049,16112,47498,47568,46400

Looking for Residential?

Visit Residential Support

Looking for Wireless?

Visit Wireless Support

My Business Account

  • Get My Small Biz Rewards
  • Browse Discount Program
  • Refer A Business
  • Learn More