Scenario Planning to Mitigate Uncertainty

By Jeff Hulse, Group Vice President - Sales | Verizon Partner Solutions 

As we at Verizon Partner Solutions (VPS), think about our priorities and goals for 2021, one thing seems clear: organizations will likely need to prepare themselves for the varied outcomes influenced by external factors that they may have very little experience with or control over. While glimmers of hope are starting to shine through the pandemic in 2020, there are several trends that businesses need to continue to solve to meet stakeholders’ needs. These range from providing secure connectivity solutions and global voice capacity for customers to stay connected with their customers across the world.

VPS has provided solutions to meet the evolving demands on bandwidth, simplified processes of doing business and a remote workforce. The burning question is: How do we plan across various industries for the speed, rate and sustainability of a recovery?

This current environment of uncertainty gives little comfort to the leaders and cross-functional teammates who are pouring through data, trends, behaviors, product life-cycle analysis and forecasts in hopes of predicting future outcomes. While none of us can actually predict the precise time and shape of the recovery curve, the VPS team will plan and prepare to serve our customers beyond the pandemic, and set goals and priorities for 2021. By now, you may have seen or read articles stating the bull and bear case for recovery at the GDP (Gross Domestic Product) level, but what does this mean for each of our organizations?  

Scenario planning continues to be a key success factor for organizations to embark upon to find the balance between market opportunity and the current uncertainty. The VPS team has looked at this as we accelerate our customer experience transformation, new tools to engage employees with and alternative communication methods to nurture customer relationships.

The year 2020 will be remembered as a year that produced accelerated digital transformation for many industries. VPS carefully looked forward in our 5-year plans and integrated today’s trends and observations into this newly formed model. While we still don’t have all the answers, our variability has tightened and our plans are flexible to meet the changing demand from the market throughout 2021. VPS continues to work with all its customers to navigate this uncertainty together and ensure we are all ready to deliver on the evolving trends of 2021.

By Jeff Hulse, Group Vice President - Sales | Verizon Partner Solutions 

As we at Verizon Partner Solutions (VPS), think about our priorities and goals for 2021, one thing seems clear: organizations will likely need to prepare themselves for the varied outcomes influenced by external factors that they may have very little experience with or control over. While glimmers of hope are starting to shine through the pandemic in 2020, there are several trends that businesses need to continue to solve to meet stakeholders’ needs. These range from providing secure connectivity solutions and global voice capacity for customers to stay connected with their customers across the world.

VPS has provided solutions to meet the evolving demands on bandwidth, simplified processes of doing business and a remote workforce. The burning question is: How do we plan across various industries for the speed, rate and sustainability of a recovery?

This current environment of uncertainty gives little comfort to the leaders and cross-functional teammates who are pouring through data, trends, behaviors, product life-cycle analysis and forecasts in hopes of predicting future outcomes. While none of us can actually predict the precise time and shape of the recovery curve, the VPS team will plan and prepare to serve our customers beyond the pandemic, and set goals and priorities for 2021. By now, you may have seen or read articles stating the bull and bear case for recovery at the GDP (Gross Domestic Product) level, but what does this mean for each of our organizations?  

Scenario planning continues to be a key success factor for organizations to embark upon to find the balance between market opportunity and the current uncertainty. The VPS team has looked at this as we accelerate our customer experience transformation, new tools to engage employees with and alternative communication methods to nurture customer relationships.

The year 2020 will be remembered as a year that produced accelerated digital transformation for many industries. VPS carefully looked forward in our 5-year plans and integrated today’s trends and observations into this newly formed model. While we still don’t have all the answers, our variability has tightened and our plans are flexible to meet the changing demand from the market throughout 2021. VPS continues to work with all its customers to navigate this uncertainty together and ensure we are all ready to deliver on the evolving trends of 2021.