What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing
the way people, vehicles and things move through the world. Our full suite of industry-defining solutions
and services put innovation, automation and connected data to work for customers and help them be
safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we
deliver leading mobile technology platforms and solutions.
As a SaaS leader, we know our talent is the most important component to our success.We hire top
talent and empower them to do their best work.As a division of Verizon, we combine the fun and
excitement of a start-up environment with the resources, operational excellence, and brand recognition of
an established tech giant.
What you’ll be doing…
This is a strategic role requiring strong project management, business analyst and communications skills.
You will be responsible for overseeing and managing team initiatives and multiple projects spanning
across global Application Support, software/hardware engineering teams and other organizational groups
for our Commercial Enterprise space. Key aspects of the role are to take ownership of tasks and drive
change across new and existing processes to globally distributed teams. This is a hands-on role that
requires a sense of urgency and a candidate willing to take on responsibility for the delivery of world class
services to our customers.
Using project knowledge to be strategic in planning short-, mid-, long-term project objectives and
identifying interdependencies
Coordinating the activities of multiple teams and managing the dependencies between them, all
in a lean operation.
Developing, maintaining, tracking, and managing a high-quality, integrated project plan to enable
accurate reporting and decision making
Assessing program issues and areas of risk and developing mitigation plans to assist in decision
Identifying critical path issues and alternative plan scenarios
Identifying resource needs to achieve program objectives
Using strong project and organizational knowledge, leadership and active facilitation to enable
effective team meetings and high performance teams
Working closely with team members from contributing functions to integrate input into optimized
strategic and operational plans
Communicating effectively with team members, senior leaders, and the broader organization
Keeping senior management and key stakeholders informed of project status and escalating
issues when they impact timeline, scope, quality or budget
Contributes to the functional excellence of project management by participation in the
development and continuous improvement of processes, procedures, and tools related to
program and portfolio management practices
Drive team and Executive leadership reporting in partnership with teams
Liaising directly with Application Support management teams and relevant project
Facilitate the integration of Application Support processes to new products, teams and

What we’re looking for...

What we’re looking for...
• 3-5 years project management and business analyst experience (ideally with relevant
• Proven knowledge and experience in Agile/Lean development methodologies and managing
complex projects in an Agile environment, with experience in different SDLC methodologies
• Experience working with support or operations teams running a highly available SaaS platforms
• Knowledge and experience with service delivery ITIL framework is a plus
• Knowledge and experience dealing with hardware based projects is a plus
• Proven ability to manage a portfolio of work across multiple projects and teams
• Demonstrated ability to think strategically when planning, managing teams and processes
• Takes accountability for all project management aspects and works effectively and closely with
the delivery managers
• Skilful use of interpersonal skills and influence to accomplish work without formal authority and to
ensure optimal team performance
• Excellent communication and customer service skills, which enable successful collaboration with
executive level stakeholders
• Strong experience facilitating project team meetings, cross-functional communication and
decision making, and ensuring alignment with internal and external stakeholders
• Sound judgment, problem solving, and collaboration in selecting methods and techniques for
obtaining solutions to problems
• Ability to work effectively with cross-functional or horizontally aligned teams
• Experience working with large Enterprise solutions and customers.
Nice to have skills/experience/technologies:
Leverage project management tooling, process and frameworks
Working with teams using ITIL and Lean software engineering practices

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.