What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a fast growing division within Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

This is a highly visible role as a Technical Product Manager / Product Owner within the hardware product team and will require you to bring a love for complex IOT systems, highly technical information, and leadership capabilities to clearly define the next generation of devices using the best from Verizon. You will influence your cross-functional teams and stakeholders to chart a new path for our intelligent devices ecosystem for our global markets

Responsibilities

  • Manage Product Execution through Lean or Agile Development.
  • Manage product development lifecycle, prioritize feature development, create execution plans and identify development teams to execute the hardware & devices roadmap.
  • Work with the Product Managers, Product Marketing and UX teams as well as research teams to understand customer and market needs. Synthesize customer insights from data.
  • Use lean approaches to experiment quickly with an aim to find product-market fit.
  • Employ design thinking approaches to identify & solve truly valuable customer problems.
  • Partner with UX teams to create compelling experience strategies. Participate and lead user experience interviews and testing to gather continuous customer insights.
  • Define product requirements – writing and prioritizing use cases- Write Agile-based stories that conform to best practices including acceptance criteria, positive and negative paths, etc.
  • Incorporate feedback & input from customers, partners and teams on product requirements.
  • Work with stakeholders to actively and effectively plan work for Development and QA which balances urgent customer needs and strategic roadmap priorities.

Go to Market & Assess Market performance

  • Ensure products and releases are launched correctly and on schedule. Gather customer feedback, run advisory session, UAT sessions and measure/manage NPS post launch.
  • Partner with marketing, sales, and operations on defining & flawless execution of GTM plans.
  • Quickly root cause product issues and manage customer/ exec expectations. Synthesize your own analysis and succinct recommendations for a path forward.
  • Support to Implementation, Customer & App Support teams post launch stabilization activities.
  • Lead product documentation during the Go-to-Market process for new features.

Stakeholder Management

  • Operates in a highly matrixed, globally distributed organization.
  • Manage multiple priorities in a fast-paced and changing environment.
  • Clearly & effectively communicate the roadmaps, product plans, and availability to internal stakeholder teams to ensure alignment and cross-group readiness.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or relevant work experience.

Even better if you have:

  • A degree or Master’s degree in engineering w/ high technical aptitude. Areas such as Industrial, Systems, Mechanical, and technology discipline. MBA/MIS/Business degree.
  • Five or more years of experience as Product Owner/Business Analyst in a technical environment creating superior user experiences for hardware and software products.
  • Experience operating in an agile & lean /kanban product dev environment, comfortable interacting with both hardware and software development processes.
  • Experience in managing and building consumer electronics hardware or devices.
  • Experience managing or architecting hardware systems, IoT / industrial devices.
  • Knowledge of modern software development technologies and languages.
  • Experience performing data queries in Database, validate data quality and help steer API specification definition. Hands on experience of SQL, JSON and/or XML.
  • Self-directed and collaborative & cultivate relationships with teams & partners.
  • Excellent interpersonal, communication, presentation, and writing skills.
  • Willingness to travel.
  • Experience working with cross functional teams and exposure to working with UX teams.
  • Experience working on projects involving system integration or with a focus on optimizing technical solution architecture.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.