What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.
As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.
We’re growing! This is a new position on our Verizon Connect SMB Sales team with the opportunity to have a major impact on our Customers. We need your strong leadership, sense of urgency and attention to detail to build on our existing programs.

The SMB Account Representative responsibilities will include the following:

  • Engage and close complex and strategic expansion and upsell sales orders to provide both incremental and new revenue streams within the existing customer base with a focus on the SMB segment.
  • Collaborate with new Sales, Marketing and other Partner teams to ensure that all expansion and upsell sales efforts result in positive results for both the company (ROI) and the customer. Expansion is driven through consultative sales interactions within the current customer base.
  • Develop and manage strategic migration campaigns to transition customers to the correct solution and product platforms to drive retention, upsell, and expansion of these important accounts
  • Generate referrals and create referenceable clients through expansion, upsell and migration sales efforts.
  • Grow revenue from existing account base within assigned territory by building strong relationships with clients.
  • Protect and defend annual revenue, customer base, and subscriptions within defined assignment.
  • Make approximately 40-50 calls per day to assigned customers to build value added relationship that will lead to long-term partnership.
  • Keep accurate, detailed records of all sales activity in CRM (Salesforce.com).
  • Performs miscellaneous job-related duties as required/assigned.

Marketing Campaigns:

  • In Product Marketing
  • New expansion product offering
  • Integrated Partner
  • Migrations

New Product Sales:

  • Funnel building
  • Accurate forecasting

What we’re looking for...

You'll need to have:

  • Bachelor's degree or one or more years of relevant work experience.

Even better if you have:

  • A degree.
  • Historical results and ability to perform against set targets.
  • Change adaptation and ability to adopt new processes and procedures as we evolve the customer experience.
  • Strategic selling - the ability to sell strategic business solutions, including new products, that will benefit the customer and drive revenue growth.
  • Sales and Marketing Campaigns - the ability and proven track record to execute on sales (expansion) and customer marketing campaigns. Following up lead generation and proactively accomplish closing new customer opportunities.
  • Ability to work collaboratively with other teams as well as positively represent our brand and speak to our value within the customer relationship.
  • Up-selling skills and the ability to execute our Go to Market strategy for our new product offering. Plus, the skills to deliver where appropriate, the right cross-selling solution for the customer.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.