What you’ll be doing...

As a Data Scientist with Verizon's Business Group, you will work on a portfolio of innovative projects and complex problem sets related to IT, network, and security architecture, delivery, and operations. The work you do will be critical to enabling digital operational excellence with Verizon Business Group (VBG) Customer Operations. The program direction includes artificial intelligence, operations automation, and industry leading omnichannel technology to improve the efficiency and enterprise client experience of our services. You will clean, manipulate, and analyze data, build statistical and decision models, and present your findings. You will use different statistical methodologies and techniques to find out the analytical solutions. You will be turning data into valuable insights that will drive decisions at Verizon.You are highly analytical and can transform complex and unstructureddata into easily understood actionable information. You flourish in a fast-paced environment and can quickly adapt to changing priorities. You´ve got exceptional critical thinking skills and like to uncover solutions. You are flexible, dependable and work well individually and as part of a team.


  • Design, create, analyze and implement operations initiatives by translating results from data into actionable insights that help drive business goals and improve operational performance
  • Develop and automate analytical reports for various business units and stakeholders throughout the organization to enable educated decision making
  • Regularly present and share findings with stakeholders to drive action within the operations environment
  • Monitor and analyze key metrics and execute recurring analyses and reporting
  • Develop and maintain strong relationships with internal teams and provide analytical support as necessary
  • Coordinate with other team members to understand and identify the business problems and deliver the comprehensive analytical solutions

What we’re looking for...

You'll Need to Have:

  • Bachelor’s degree or four or more years of work experience
  • Four or more years of relevant work experience
  • Two or more years as a Data Scientist mining, cleaning, analyzing and manipulating data
  • Analytic experience related to work with unstructured data sets
  • Experience building statistical and predictive models
  • Experience with Microsoft Excel
  • R or Python or SQL / query language skills
  • Knowledge with Data Visualization Tools (Tableau, Power BI, DOMO or Oracle BI)
  • Experience with Big Data tools like Hadoop and Spark
  • Willingness to travel as necessary

Even better if you have:

  • Master’s degree in Data Science, IT, or relevant field
  • Experience with Docker
  • Demonstrated data analytics and critical thinking skills
  • Ability to efficiently manage multiple projects with a strict focus on detail
  • Experience working in a network operations center environment
  • Experience with large and complex data sets and Big Data
  • Strong machine learning and data-mining experience

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.