What you’ll be doing...

The Release Manager role is critical for ensuring the timely and successful delivery of Digital Operations (DO) Content Releases into Production. This enables DO to implement promotions, device/accessory launches, projects, and other initiatives via VZW's digital platforms, such as the VZW.com website, My Verizon, and the VZW mobile application.

Primary responsibilities associated with this position include:

  • Accounting for any dependencies for implementation.
  • Coordinating the deployment activities across the DO development, Infrastructure, and (as necessary) GTS teams.
  • Transitioning any fallout items to the Sprint Manager for the release.
  • Working with development teams to fix any identified defects.
  • Interfacing with UAT to validate content requests in production.
  • Prioritizing items for validation.
  • Understanding the requirements/assets for DO tactical requests.
  • Confirming completion of development and pre-production UAT for work requests.
  • Pre and post-deployment emails that summarize the scope and any identified issues for a specific release.
  • Documenting the items and status/progress in JIRA.
  • Facilitating DO Command Centers and maintaining an Issues Tracker for potential issues that are reported to the command center, as needed.
  • Participation/Support of Digital Operations Transformation (DOT) efforts and/or Verizon 2.0 initiatives.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Prior experience in release management, including production operations.
  • Understanding of release management fundamentals.
  • Prior experience with ecommerce.

Even better if you have:

  • A degree.
  • Prior project management experience.
  • Knowledge of SDLC and Agile practices.
  • Understanding of VZW ecommerce portals and associated sales/support teams.
  • Prior wireless experience.
  • Experience with JIRA.
  • Prior Business Analysis/requirements gathering experience.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.