What you’ll be doing...

As the Manager of internal and external Communications you will be responsible for driving employee storytelling for Verizon’s Consumer Group and Corporate Staff Functions.
In this role, you will help to advance the business by proactively executing a strategy that drives engagement, exposure and thought leadership with employees and key external influencers, media and bloggers. You’ll be responsible for promoting Verizon’s network, consumer products and solutions, and technology leadership in 5G, and explaining why it matter to our key stakeholders – employees, customers, shareholders and society. You’ll also be responsible for unearthing, and telling stories about the activities our employees undertake every day outside their day job to enhance our culture.
Your focus will be internal and external communications, with the flexibility to support key areas of our business as needed.

  • Identify and communicate compelling stories about Verizon to help educate and inspire employees, and enhance our culture.
  • Translate complex company initiatives into digestible, short content that ties back to the business and larger Verizon strategy and initiatives.
  • Deploy best practice in story creation to tell our leadership story and highlight successes via our Up To Speed and Inside Verizon series and on VZWeb, and other vehicles as appropriate (e.g. webcasts, meetings in a box), and that can also be extended to Verizon’s social platforms (including LinkedIn, YouTube, Twitter, Instagram, etc.).
  • Develop, manage and execute communications plans that inform our employees and other stakeholders.
  • Support the team as it delivers communications counsel, strategy and support to line of business leads and their teams for marketing of products and services, branding, reputation management and crisis communications.
  • Interact and work collaboratively with cross-functional employee communications/PR/marketing groups, sales and operations teams.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Willingness to travel as needed.

Even better if you have:

  • A degree.
  • Experience working with all levels of management.
  • Project and program management experience.
  • Experience developing highly creative campaigns with a keen eye toward uncovering new opportunities.
  • Knowledge of consumer and b2B tech including 5G, Augmented Reality and Virtual Reality (AR/VR), Artificial Intelligence (AI), cybersecurity and location-based services.
  • Experience in multicultural, HR and corporate social responsibility.
  • Experience in using video as a messaging platform, including ideation, scripting and storyboarding, production and post-production advising.
  • Ability to understand why technology matters for customers and tell that story.
  • Ability to plan and execute complex projects both autonomously and collaboratively.
  • Verbal and written communication skills, problem solving, decision making, analytical skills combined with the ability to execute and deliver results quickly.
  • Ability to work quickly and effectively while maintaining great flexibility and accuracy.
  • Capability generating creative concepts, overseeing production and editing.
  • PowerPoint and presentation skills.
  • Fluency in Spanish or other non-English language.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.