When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect. Verizon is positioned to lead the “Fourth Industrial Revolution” (4IR) with the emergence of technologies like our best-in-class 5G network and the Internet of Things (IoT) to impact a wide variety of industries such as healthcare, education, manufacturing, public safety, government, and many others. We are in the midst of historic breakthroughs in connectivity and mobility to blend the physical and the digital through cutting-edge technologies such as virtual reality, augmented reality, artificial intelligence, autonomous vehicles, nanotechnologies, 3D printing, wearables, and advanced robotics. As part of this team, you will play a critical role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected.

As our Systems Assurance Engineer focused on Data Assurance, you'll be responsible for end-to-end implementation and operation of all physical and virtual network function EPC technologies, both active and planned within the Verizon network. Coordination of cross-functional work is required to collaborate with other teams in the submarket including: Edge Engineering, Edge Applications, Engineering - Systems, Translations, TEI, VCP Edge NFVI, VZB, Network Assurance Field/Systems, and Regional/Area Data Performance.

  • Prepare and execute next generation technology initiatives including software defined networks (SDN), network function virtualization (NFV), evolved Network Services Edge (eNSE), Verizon Cloud Platform (VCP-E) and 5G architecture.
  • Collaborate with team (internal and external) to present recommendations on enhancements to increase efficiency with increasing workload for assurance team.
  • Identify, monitor, report, escalate, and resolve technical and project-related issues that may impact EPC elements.
  • Develop scripts and automation tasks as well as use directional tools to increase team efficiency.
  • Troubleshoot and teach across multiple EPC solutions including PNF/VNF instances of: MME, PGW, SGW, EPDG, PCRF, SR/SBC, VISP, MRFP, FEX/NAC, Brocade, Firewall, ISP and MSE.
  • Monitor/Identify/Trend Key Performance Indicators utilizing tools such as Irisview/SevOne/nGenius.
  • Utilize Tools to find areas of efficiency, transparency, opportunities for improvements, and work with external groups to develop tools enhancements necessary to perform daily functions.

Physical requirements of the job may include, but are not limited to: climbing stairs and ladders, working from elevated areas, lifting and carrying objects weighing up to approximately 40 pounds, pushing, pulling, grasping, twisting/bending, and crawling, squatting, or kneeling in small spaces.

What we’re looking for...

You’re tech savvy, and well-versed in all things telecommunications. Working independently is as comfortable for you as being part of a team. No stranger to a fast-paced environment, you manage multiple assignments, and competing priorities while staying focused on important deadlines. As a strong communicator, you can quickly build relationship with a diverse range of people and explain complex technical issues in a way that everyone can understand.

You'll need to have:

  • Associate's degree or two or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work flexible hours including nightshift work with dayshift hours as needed to support project requirements, and serve as part of a 24x7 on-call rotation.
  • Willingness to travel.

Even better if you have:

  • Bachelor’s degree in Computer Engineering, Computer Science or related discipline.
  • A technical degree in Electronics, Electronics Engineering, or Telecommunications.
  • Two or more years of experience in Wireless Networking Architecture or LTE Network Architecture.
  • Information Systems experience and/or CCNA, JUNOS, UNIX, Openstack or Redhat Linux certifications.
  • Ability to perform physical requirements of the job, with or without a reasonable accommodation.
  • Experience in data networking protocols including TCP/IP, OSI, OSPF, BGP, MPLS, and BFD, SIP and other LAN /WAN protocols.
  • Experience in Network Function Virtualization and Software Defined Networking.
  • Experience managing/configuring Cisco, Juniper, Nokia, Affirmed Networks, Extreme Networks or other OEM physical and virtual devices.
  • Experience with Cloud computing.
  • Experience developing support tools using scripts and utilities.
  • Verbal, written, analytical, and communication skills.
  • Demonstrated strong skillset in critical thinking, problem solving, change management and influencing/motivating of non-direct reports.
  • Ability to coordinate, collaborate, and work well within a team environment to meet common goals.
  • Strong leadership skills; proven ability to lead others toward a common goal without a direct line of authority.

VZNetAssurance

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.