When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

  • Working with a cross-functional team, including Software Developers, UX/UI Designers, Researchers, and other SMEs to ensure that solutions accurately solve for the problems the team has set out to solve.
  • Gaining a deep understanding of customer problems and pain points.
  • Creating customer journey flow diagrams, empathy maps, process flow diagrams, etc. to aid the cross-functional team to understanding the problem they’re tasked to solve.
  • Creating high-level and low-level user stories using Gherkin format.
  • Using data to make decisions.
  • Defining and measuring success criteria for each project.
  • Partnering with Product Manager and Squad Lead for effective planning and execution on roadmap.
  • Leading grooming sessions with team members and knowing how to breakdown stories at a granular level.
  • Effective and timely communication to stakeholders.
  • Handling critical, complex, and technically challenging projects on both SAAS and IoT platforms.
  • Understanding the end-to-end customer lifecycle to provide subject matter expertise.
  • Maintaining a product backlog and kanban board, measuring cycle time, throughput and other agile metrics.
  • Effective management of issues/risks including escalations when needed.
  • Facilitate demos to solicit feedback from stakeholders and internal team members.
  • Validating projects for scalability and re-use in order to maximize the benefit of business investments in IT.
  • Presenting to all levels within the company including executives, business managers, technical teams and business partners external to the company.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Five or more years of experience in a Product Owner or Product Management role in an Agile SAAS organization.
  • Three or more years of experience managing software products from inception, through development and to market.
  • Experience with analysis within one or more software development methodologies (Lean Kanban, Agile, Scrum).

Even better if you have one or more of the following:

  • Experience with native mobile apps (iOS, Android), IoT architecture, and/orM2M communication protocols.
  • Strong skills as a change agent, problem solver, team leader and facilitator.
  • Excellent analytical skills and the ability to work and contribute in a team environment are essential, as are outstanding communication and interpersonal skills.
  • Experience using the following tools: Tableau, Data Studio, Jira, Jir Portfolio, Invision, Splunk, Miro.
  • PMP, SAFE Agilist, AWS Certified Cloud Practitioner certifications.
  • CSPO certification.
  • Mid-level to expert technical experience.
  • Experiencewith defining reporting metrics.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).