When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Verizon Connect are seeking an experienced writer to join our UX team. We believe that text is interface too, so we’re seeking a content professional to improve the content in the user interface, making sure the microcopy is effective, writing and maintaining onboarding guides and help articles, and updating these based on user feedback and traffic data.

You will work closely with the researchers, designers and engineers delivering our products and with our localisation team. You will develop standards, style guides and processes that will form part of our Design System documentation.

  • Researching, writing, and editing content that has a strong customer focus.
  • Setting standards for microcopy across a product suite on web, Android and iOS applications.
  • Creating onboarding guides to drive active use of our products.
  • Creating help articles for our web and mobile products.
  • Coordinating across teams to become central point of contact for help system and interface content.

Where you'll be working:

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You'll need to have:

  • Bachelor's degree or relevant experience.
  • Experience in technical writing or content strategy role.
  • Experience in working in a cross-collaboration environment.
  • Fluency in English.

Event better if you have:

  • Bachelor's or Master's Degree in English, Technical Writing.
  • Experience working on an Agile team.

Diversity & Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.

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