Dial Up Internet Service

Dial up internet access is a method of connecting to an Internet service provider (ISP) via a modem and telephone line. Since the modem reaches the ISP by dialing a phone number over a conventional telephone line, use of the landline telephone while connected to the internet is not possible unless a separate phone line exists within the home.

In the early 90's and leading up to the mid-2000's, this was the most common form of establishing a connection, but it has since been replaced by broadband internet solutions such as Fios, DSL and other services. Now, dial-up service is typically utilized by homes and businesses located in rural or remote areas where broadband is unavailable or too expensive.

Verizon no longer offers dial-up internet access but a range of other options may be available to you if you reside within our current DSL service footprint or Fios coverage map.

Speeds much faster than dial-up can be achieved with a broadband connection, allowing you to enjoy things like:

• Online gaming
• High-definition video streaming
• Photo sharing
• Video conferencing
• And much more.

No. Dial-up internet access is not broadband because it requires exclusive use of a conventional telephone line and a modem. It takes a number of seconds to dial and connect to the Internet service provider, as well as configure and synchronize the line in order for data transfers to occur. Broadband internet connections are always on and utilize different technology than dial-up service.

Dial-up vs DSL could be confusing to some as both technologies make use of a conventional telephone line, but they are in fact different. The most obvious difference between dial-up and DSL internet is that a dial-up connection prevents the user from placing phone calls whilst connected to the internet, while DSL allows for a connection and data transfer to take place while also keeping a line open for use of the landline phone.