What's New

Name Changes: Certain pricing plan, service, feature and promotion name changes periodically occur. For a list of these changes, please click here:Name Changes

In addition to the introduction of new or revised SCA Option summaries and other summaries of individually negotiated customer contracts taking place during this month, the following briefly describes changes that are being made to the Service Publication and Price Guide. 

SIMPLIFIED SERVICE TERMS

We are listening to customer feedback and making it easier for customers to do business with Verizon. We are simplifying our service terms by making them more concise, and more focused on what customers need to know.

Effective February 1, 2019

Access. Modification. Please see the following hyperlink:

Access.  Non-Optimized Access Service. Rates and Charges for Network Services Local Access Service. Adjustment and modification. Please see the following hyperlinks:

Access. Optimized Service.  MRC and NRCs for Optimized Access +. Adjustment and modification. Please see the following hyperlinks:

Customer Premises Equipment and Related Services. Modification. Please see the following hyperlink:

CPE Site Preparation Services. Modification. Please see the following hyperlink:

Ethernet Access. Adjustment and modification of Standard (CLEC Ethernet over Copper E), Standard (CLEC Native Ethernet Tier 13), Standard (CLEC Native Ethernet Tier 14), Type 4, Type 4 (Buildings 1, 2, 5, 9, 10, 11, 12, 13, 14 and 15), Type 4 (CLEC Ethernet over HFC A), Type 4 (CLEC Ethernet over HFC H), Type 4 (CLEC Native Ethernet Tiers 4, 7, 8, 23, 24, 31, 32, 35, 36, 37, 38, 39, 47, 53, 54, 59, 60, 61, 62, 63, 64, 65, 66, 67, 86, 87, 88 and 89), Type 4 (ILEC Regional 2) monthly recurring chargers and non-recurring charges that apply based on the circuit quote date. Please see the following hyperlink:

Ethernet Access. Introduction of Type 4 (CLEC Native Ethernet Tiers 90, 91 and 92), Type 5 (Tiers 5 and 6).  Please see the following hyperlink:

Ethernet Switched E-LAN. Modification. Please see the following hyperlink:

Intrastate. Modification of local areas and to add some facilities-based options for some locations. Please see the following hyperlinks:

Intrastate Services. Local Service.  Directory Listings. Modification. Please see the following hyperlink:

IP Contact Center Services. Modification. Please see the following hyperlink:

Miscellaneous. Modification to add some and delete other Company facilities designated as Type 1.

Promotions. Modification. Please see the following hyperlinks:

Promotions. Introduction. Please see the following hyperlinks:

Voice Over IP Service + Usage Rates. Adjustment. Please see the following hyperlink:

Effective February 15, 2019

Access. Modification. Please see the following hyperlink:

Business Connection. Modification. Please see the following hyperlinks:

Managed Security Services - Analytics. Modification. Please see the following hyperlink:

Managed WAN - Service Level Agreement. Modification. Please see the following hyperlink:

Software and Subscription Services. Modification. Please see the following hyperlink:

Voice Over IP Service. Modification. Please see the following hyperlink: