Getting started on Traffic Reporting

Last updated: 07/16/2020
Traffic Reporting

Traffic Reporting user guide

 

 

Traffic Reporting provides visibility into the overall health of your voice network. You can report on

every call attempt, including incomplete and blocked calls, to identify end-to-end call completion and blockage rates.

 

With Traffic Reporting, you can:

 

  • Determine peak calling periods to tailor agent staffing levels
  • Optimize circuit capacity planning
  • Isolate key market demographics

 

Use this guide to answer all of your Traffic Reporting questions.

View guide

Related topics

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    View a list of all the reports available through Traffic Reporting.

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